Lucy Yun
Lucy Yun at Mercedes-Benz of Owings Mills

Lucy Yun | Page 6

Sales & Leasing Consultant

Mercedes-Benz of Owings Mills

9727 Reisterstown Rd
Owings Mills, MD 21117

Contact Me
4.9
71 Reviews

Dealership Experience

5 yrs, 10 mos

Languages Spoken

English English

Korean Korean

4.9

71 Reviews

Write a Review

71 Reviews of Lucy Yun

June 23, 2021

Dealership Rating
Employee Rating

I was interested in one of their loaner cars and contacted Lucy Yun. She responded to my inquiry next day and we were able to talk over the phone. After the conversation, I tried to reach out to h More

by plumpseok
Recommend Dealer
No
Jun 30, 2021

Mercedes-Benz of Owings Mills responded

Thank you for taking the time to let us know about your experience. As we hope you know, we value our customers and their concerns. We apologize for the unsatisfactory experience with our team member and will be addressing your concerns. Our General Manager, Brett Fader, has attempted to connect with you to further discuss your experience, but has been unable to reach you. At your convenience, please reach out to Brett at brettfader@mileone.com or 410-753-8287.

June 10, 2021

Dealership Rating
Employee Rating

My experience with Andy Ji was wonderful. I had some issues and Andy and his associates made my purchase smooth. The team at Owens Mills Mercedes are great More

by Will
Recommend Dealer
Yes

Other Employees Tagged: Andy Ji , Brett Fader

Jun 12, 2021

Mercedes-Benz of Owings Mills responded

Hi Will, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 02, 2021

Dealership Rating
Employee Rating

Andy promised me that he would follow up with me when the car was available. He contacted me and we got the deal done. Thanks More

by Lanita.ross1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Ji , Phaeng Taweepuntsant, Mahaman Kolo

Jun 03, 2021

Mercedes-Benz of Owings Mills responded

Hello, thank you for your kind review; we are happy to pass along your comments to Andy here at Mercedes-Benz of Owings Mills! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2021

Dealership Rating
Employee Rating

Very professional service, they exceeded my expectations and did everything possible to get me the vehicle with the features I wanted. I will be happy to recommend my friends and family. More

by nmcint01
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Elliott Bourne III

May 02, 2021

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 21, 2021

Dealership Rating
Employee Rating

I had a wonderful experience purchasing a used vehicle I had a wonderful experience purchasing a used vehicle at Mercedes-Benz of Owings Mills. The process was stress free and pleasant. Lucy was very thor More

by Kerryann800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 21, 2021

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 18, 2021

Dealership Rating
Employee Rating

Lucy and the dealership provided us timely communication without pressing too hard throughout the entire buying process. We were able to arrive, test drive, and purchase in 45 minutes. Lucy’s professionalis More

by Richard Burroughs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 19, 2021

Mercedes-Benz of Owings Mills responded

Hello Richard, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about services you received and thank you for choosing Mercedes-Benz of Owings Mills! Have a great day.

March 30, 2021

Dealership Rating
Employee Rating

Lucy is a great salesperson at finding the exact vehicle you want! She doesn’t stop looking. She is honest, persistent, knowledgable, and very friendly! More

by Dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 30, 2021

Mercedes-Benz of Owings Mills responded

Hello, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope you continue to choose us for all your automotive needs! Take care!

March 28, 2021

Dealership Rating
Employee Rating

Lucy was a pleasure to deal with. She made the car buying process enjoyable and made sure a few minor cosmetic issues were corrected to our satisfaction. I would highly recommend dealing with Lucy. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 29, 2021

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 19, 2021

Dealership Rating
Employee Rating

Awesome Customer Service very Polite and Friendly...I Had A Awesome Experience..I would Definitely Recommend Lucy As A Sales Assistant.. Got Exactly What I wanted... I Love My New Truck More

by Tyenisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 20, 2021

Mercedes-Benz of Owings Mills responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

March 03, 2021

Dealership Rating
Employee Rating

Lucy Yu has been the best sales person I’ve ever worked with. She made the experienced very smooth, she explain everything that needed to be done in a way that was easy to understand. More

by R. Raudales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 05, 2021

Mercedes-Benz of Owings Mills responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Owings Mills so helpful in the purchase of your new vehicle. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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