Lui Romeo
Lui Romeo at Honda of Downtown Los Angeles
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Lui Romeo | Page 4

Finance Manager

Honda of Downtown Los Angeles

780 W. Martin Luther King Jr. Blvd
Los Angeles, CA 90037

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4.7
63 Reviews

Languages Spoken

English English

Spanish Spanish

4.7

63 Reviews

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63 Reviews of Lui Romeo

July 03, 2023

Dealership Rating
Employee Rating

We had a positive experience with this dealership. The staff here was easy to work with, patient, and also, most importantly, not pushy! Would highly recommend. More

by MAILI_LILY8
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

June 07, 2023

Dealership Rating
Employee Rating

Roger provided amazing customer service and was able to respond in a timely manner. He deserved employee of the month! I look forward in doing business with him in the future. Will definitely recommend Hon More

by Vanessa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roger Zurita , Carlos Torres, 5 stars for everyone!

Jun 10, 2023

Honda of Downtown Los Angeles responded

Congratulations Vanessa, Roger Zurita, Carlos Torres, Lui Romeo and the Team of Honda of DTLA would like to say thank you for this wonderful review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Drive Safe! Honda of Downtown Los Angeles

April 22, 2023

Dealership Rating
Employee Rating

Impressed with friendly, welcoming atmosphere, so grateful Delphine kindly helped me over a "bump" so that I could walk out a very happy customer. So grateful for Felcia's patience, kindness, tutorin More

by BGARCIA
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Delphine Smith, Kevin Esteban , Josh Elliott, Mario Medina, Flecia Powell, Don't remember his name but Floor Manager was very kind and welcoming.

Apr 24, 2023

Honda of Downtown Los Angeles responded

Congratulations BGARCIA, Delphine Smith, Flecia Powell Honda of Downtown Los Angeles would like to say thank you for this wonderful review, out Team truly appreciates your acknowledgement. Drive Safe! Gladys Dealership Guest Relations Manager

February 26, 2023

Dealership Rating
Employee Rating

Great customer service at this location. I couldn’t of asked for a better dealership to go to honestly. More

by SERGIOORIBE90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Katheryn Vides , Misael Samayoa

Feb 27, 2023

Honda of Downtown Los Angeles responded

Congratulations SERGIOORIBE90, Lui Romeo, Misael Samayoa, Katheryn Vides and Honda of Downtown Los Angeles greatly appreciates this wonderful review in regard to your recent visit to our Dealership. Thanks so much for sharing, Drive Safe! Gladys Dealership Guest Relations Manager

February 01, 2023

Dealership Rating
Employee Rating

Joaquin is the man! This was my first time buying a car and I had a great experience. I was helped by Joaquin Arce who helped answer all of my questions, guided me throu More

by DLop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joaquin Arce , Andy Gonzalez

Feb 07, 2023

Honda of Downtown Los Angeles responded

Congratulations DLop, Joaquin Arce, Lui Romeo, Lui Romeo, Andy Gonzalez and Honda of Downtown Los Angeles would like to say thank you for this wonderful review. Our Team truly appreciates it. Drive Safe! Gladys Dealership Guest Relations Manager

January 01, 2023

Dealership Rating
Employee Rating

Raul was amazing and super helpful. Will definitely be coming back. Amazing customer service and work ! More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Raul and everyone that we have came across super helpful !

Jan 03, 2023

Honda of Downtown Los Angeles responded

Happy New Year Vanessa, Raul and Honda of Downtown Los Angeles would like to say thank you for sharing this wonderful review with us, we greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

December 28, 2022

Dealership Rating
Employee Rating

It was clean, the agents were respectful and engaging with everyone. They reall work with you and are very understanding. More

by TANISHA N.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Misael Samayoa

Jan 04, 2023

Honda of Downtown Los Angeles responded

Happy New Year TANISHA N., Congratulations!!! Lui Romeo, Misael Samayoa and Honda of Downtown Los Angeles wanted to say thank you for sharing this wonderful review in regard to your recent visit with us. We greatly appreciate it. Drive Safe! Gladys Dealership Guest Relations

November 13, 2022

Dealership Rating
Employee Rating

Excellent service and I have been with this dealer since 2013 for all my needs including purchasing a new car or service More

by MONROY1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 14, 2022

Honda of Downtown Los Angeles responded

Congratulations MONROY1979, Lui Romeo and Honda of Downtown Los Angeles would like to thank you for posting this wonderful review, we greatly appreciate you. Drive Safe! Gladys Dealership Guest Relations

October 22, 2022

Dealership Rating
Employee Rating

The people of this dealer are very attentive and friendly. They helped us a lot in the purchase of the car More

by OJEDAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Javier Delatorre

Oct 28, 2022

Honda of Downtown Los Angeles responded

Congratulations OJEDAC, Javier Delatorre, Lui Romeo and Honda of Downtown Los Angeles would like to thank you for this wonderful review, we greatly appreciate it. Drive Safe! Gladys Dealership Relations Manager

Nov 06, 2022

OJEDAC responded

Very nice employees. Were very helpful and cafing however we had a problem which was that they lied to us about the KARR security system. They offered us the security system and even told us that we should be waiting for the email after purchasing the car. We never got it and when I texted them, that is when they told us that they removed it. They never told us that when we were signing the contract. I trusted them and i signed the contract without noticing they removed that feature because they did not tell us. 😡

October 02, 2022

Dealership Rating
Employee Rating

The dealership is close to my house, very convenient very happy with the service department, car is always done when promised More

by EDWARD60652264
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ke'Sean Zachery, Gulalie Ansari

Oct 04, 2022

Honda of Downtown Los Angeles responded

Congratulations EDWARD60652264, Gulalie Ansari, Lui Romeo, Ke'Sean Zachery and Honda of Downtown Los Angeles would like to thank you for sharing this wonderful review of your recent visit and experience, we greatly appreciate it. Drive Safe! Gladys Dealership Reputation Manager

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