Luigi Devoto
Luigi Devoto at BMW of Darien

Luigi Devoto | Page 3

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9
69 Reviews
4.9

69 Reviews

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69 Reviews of Luigi Devoto

April 25, 2025

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Employee Rating

Quick, efficient service from the service team! Thank you so much. I’ll be a returning customer. More

by Brania
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 28, 2025

BMW of Darien responded

We are delighted to hear from you, Brania. Thank you for the great review of BMW of Darien!

April 24, 2025

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Employee Rating

Always have a positive experience when bringing my car in for servicing. Luigi explained all. More

by Susan Hawley
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Apr 24, 2025

BMW of Darien responded

Thanks for being a loyal BMW of Darien customer, Susan! We are pleased to read that Luigi delivered five-star service.

April 22, 2025

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Employee Rating

Outstanding service. The new area for service is efficient. They take care of you and keep in contact all day as the the status of your car More

by garyleob55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Apr 23, 2025

BMW of Darien responded

Thank you for sharing your experience with BMW of Darien! We're delighted to hear that our service area and communication met your expectations. We look forward to assisting you again in the future!

April 04, 2025

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Employee Rating

the service department here is very friendly and helpful. truly the best service by Jaime Gonzalez in particular. More

by gregory.gale
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez

Apr 04, 2025

BMW of Darien responded

We're delighted to hear that Jaime and the service department at BMW of Darien provided such friendly and helpful assistance. Thank you for sharing your experience with us!

April 01, 2025

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Employee Rating

He has been extremely helpful. I’m a new owner and have needed help on several items. Always a quick response. More

by eicheng
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

BMW of Darien responded

We're delighted to hear that our team at BMW of Darien has been able to assist you promptly as a new owner. Thank you for sharing your experience, and we're here whenever you need further assistance!

March 24, 2025

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Another excellent experience. Had the oil changed, oil filter replaced and front end brakes and rotors. BMW of Darien are experts at what they do. I love getting my car fixed ther More

by Petrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 24, 2025

BMW of Darien responded

Petrina, we're delighted to hear that you had another excellent experience with us at BMW of Darien! It's great knowing our team continues to meet your expectations. Thank you for trusting us with your vehicle's care!

March 23, 2025

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Fantastic service department. One above and beyond to quickly help me with an emergency repair. Everyone from the receptionist to the service team, and multiple people within the More

by X5 PHEV owner from NYC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jaime Gonzalez, Dan Eager , Xavier

Mar 24, 2025

BMW of Darien responded

We're delighted to hear that our service department at BMW of Darien could assist you promptly and efficiently! It's wonderful knowing the team went above and beyond to ensure your needs were met. Thank you for choosing us, we're here whenever you need further assistance!

February 28, 2025

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Employee Rating

Excellence service done and very kind and professional service people actually everyone of them so helpful and awesome More

by Sugiyu315
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Pampena, Jaime Gonzalez, TJ Telesco, Dan Eager , Bill Skorvanek, Keith Zarembski

Mar 03, 2025

BMW of Darien responded

We're delighted to hear that you had such a positive experience with our team at BMW of Darien! Thank you for recognizing their professionalism and helpfulness. We look forward to serving you again in the future!

February 15, 2025

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Employee Rating

Installation of brand new (& expensive) brakes were still screeching loudly after 6 weeks and 1,300 miles and I was told there was nothing they could do about it. More

by Unhappy Customer
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

February 15, 2025

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Employee Rating

BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! More

by krissycarboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dan Eager

Feb 17, 2025

BMW of Darien responded

Krissy, we're delighted to hear that your maintenance visit was pleasant and efficient at BMW of Darien! Thanks for sharing your experience with us.

Feb 15, 2025

krissycarboni responded

This is my 4th beemer from this dealership, I trust them and can’t ask for more than that! Excellent people, excellent service, excellent cars!!

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