Luigi Devoto | Page 4

BMW Darien was friendly, efficient, helpful and just made a maintenance visit very pleasant and painless! a maintenance visit very pleasant and painless! More

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Luigi was exceptional. His service was excellent and I would give a 5 star rating. His service was excellent and I would give a 5 star rating. More

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They were: On time. Efficient. Thorough. Courteous. Nice car wash! didn’t like the online scheduling though so had to call them directly to schedule. Efficient. Thorough. Courteous. Nice car wash! didn’t like the online scheduling though so had to call them directly to schedule. More

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They are very efficient and have great service. Service dept is very knowledgeable about the cars and problems Service dept is very knowledgeable about the cars and problems More

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BMW has done a great job and service for me. Their employees are kind, knowledgeable, experienced and relayed information that benefits the customers, so thank you for a a good job. Their employees are kind, knowledgeable, experienced and relayed information that benefits the customers, so thank you for a a good job. More

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Awesome service! Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. Luigi is excellent. Service quick and efficient. Received a video of work performed prior to checkout. More

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This was the first time going to BMW of Darien. I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointmen I purchased my car in Bridgeport and typically would go there, but decided to try Darien and they were amazing! From beginning getting the appointment, to them picking up the car doing the service keeping me abreast to everything that was going on and returning the car. They are an exceptional dealership and I would never go anywhere else. Thomas was awesome. I’m hiss I tried them! More

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Excellent dealership, prompt and expertise service dept. I would recommend them to anyone. Great experience. I would recommend them to anyone. Great experience. More

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Annual maintenance visit went efficiently without surprises. Information was clear and service was professional and courteous. surprises. Information was clear and service was professional and courteous. More

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Everything went well. My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,00 My complaint is concerning tires that need to be replaced at 28,000 miles, frozen right tie rod, and brake fluid warning light at approximately 22,000 miles. The final complaint is setting the oil change criteria at 11,000 miles. I missed the last oil change for the 3 year 36,000 miles window by a couple of days. I believe there is a culture of upselling maintenance. More

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