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Luigi Devoto

Overview Reviews (69) Inventory (204)

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Luigi Devoto

Luigi Devoto | Page 6

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9

69 Reviews

Overview Reviews (69) Inventory (204)

4.9

69 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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69 Reviews of Luigi Devoto

October 02, 2024

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Employee Rating

Great customer service and communication. Very comprehensive with the evaluation of the vehicle. I would highly recommend. Very comprehensive with the evaluation of the vehicle. I would highly recommend. More

by Gms0404

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Oct 02, 2024 -

BMW of Darien responded

Thank you for the recommendation! We're glad to hear that our team at BMW of Darien provided great customer service. We appreciate your support!

October 02, 2024

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Professional great timely service Knowledgeable . Great loaner. Clean, new. Got in and out very quickly. Great loaner. Clean, new. Got in and out very quickly. More

by bpwoolf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Keith Zarembski

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Oct 02, 2024 -

BMW of Darien responded

Thank you for sharing your positive experience with BMW of Darien! We're glad to hear our team provided professional and timely service, along with a great loaner. We appreciate your feedback!

September 25, 2024

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Employee Rating

Polite, true to estimate, clean loaner, good communication. Luigi very friendly, good coordination, love the coffee. communication. Luigi very friendly, good coordination, love the coffee. More

by demmo

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 26, 2024 -

BMW of Darien responded

Thank you for the fantastic feedback! We're glad to hear Luigi and our team at BMW of Darien provided excellent service. Enjoy your coffee, and we look forward to seeing you again!

August 29, 2024

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Employee Rating

Always very professional and they do fantastic work, you get what you pay for in terms of service and attitude get what you pay for in terms of service and attitude More

by JDParks1

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Jaime Gonzalez, TJ Telesco, Dan Eager , Bill Skorvanek, Keith Zarembski, Vince

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Aug 30, 2024 -

BMW of Darien responded

Thank you for the great feedback! We're glad to hear that our team at BMW of Darien provided professional service and fantastic work. We appreciate your support!

August 28, 2024

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Polite reception, prompt service, good value. The person handling my account was friendly, knowledgeable prompt in his response The person handling my account was friendly, knowledgeable prompt in his response More

by Davidmace

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Vince Pampena, Jaime Gonzalez, TJ Telesco, Dan Eager , Bill Skorvanek, Keith Zarembski

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Aug 29, 2024 -

BMW of Darien responded

David, we're delighted to hear you had a positive experience with our team at BMW of Darien. Thanks for sharing your feedback!

August 19, 2024

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Keith is just an excellent service advisor. The location in Darien is another big advantage The location in Darien is another big advantage More

by Andrew

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Recommend Dealer

Yes

Other Employees Tagged: Keith Zarembski

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Aug 20, 2024 -

BMW of Darien responded

Andrew, thank you for giving a shoutout to Keith and leaving BMW of Darien a five-star review!

August 17, 2024

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The maintenance service was great! From scheduling to picking the car up, it was super smooth. I’ll definitely return. From scheduling to picking the car up, it was super smooth. I’ll definitely return. More

by Adriano tenente

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Aug 19, 2024 -

BMW of Darien responded

We're delighted to hear that your maintenance service experience was smooth from start to finish at BMW of Darien. Thanks for the positive feedback, and we look forward to seeing you again!

August 11, 2024

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Very good service. The service department people explained well what needed to be done, and they have done. The service department people explained well what needed to be done, and they have done. More

by Pier

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tim Haines

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Aug 12, 2024 -

BMW of Darien responded

Pier, we're glad to hear that our service department at BMW of Darien provided clear and effective assistance. Thanks for the positive feedback!

May 15, 2024

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Excellent service at Darien BMW this week. The service was completed in the day and I was notified on the progress of the service. The service was completed in the day and I was notified on the progress of the service. More

by DWest

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 15, 2024 -

BMW of Darien responded

We're glad to know you had an excellent service experience at BMW of Darien! We strive for efficient and transparent communication. Thanks for the positive feedback!

May 09, 2024

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Employee Rating

Everyone was very professional and courteous. They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a ti They were helpful and friendly. Luigi the service manager knew right away what was the problem with my vehicle. He made sure it was repaired in a timely manner. More

by Isiah

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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May 09, 2024 -

BMW of Darien responded

Isiah, it's great to know Luigi and our team at BMW of Darien were able to diagnose and fix your vehicle promptly. We appreciate the positive feedback!

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