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Luigi Devoto

Overview Reviews (70) Inventory (231)

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Luigi Devoto

Luigi Devoto | Page 5

Service Advisor

BMW of Darien

140 Ledge Rd
Darien, CT 06820

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4.9

70 Reviews

Overview Reviews (70) Inventory (231)

4.9

70 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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70 Reviews of Luigi Devoto

December 12, 2024

Dealership Rating

Employee Rating

Second car I’ve bought from this dealer, very smooth sales experience with Ray from start to finish. sales experience with Ray from start to finish. More

by SilverDog

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anderson Cherilus, Tyler Orban , Ray Haynes

Dec 12, 2024 -

BMW of Darien responded

Thanks for trusting BMW of Darien with your business again! Ray and the team wish you happy miles ahead.

November 26, 2024

Dealership Rating

Employee Rating

Very good customer service, especially to Mr. Luigi Devoto, great job guys ! Thank you so much. Luigi Devoto, great job guys ! Thank you so much. More

by Guillermo Bruzzone

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 26, 2024 -

BMW of Darien responded

Guillermo, thank you for choosing BMW of Darien. We appreciate your positive feedback for Luigi!

November 20, 2024

Dealership Rating

Employee Rating

Luigi and entire staff were very professional and courteous and knowledgeable. They took care of all my needs. courteous and knowledgeable. They took care of all my needs. More

by Lsweens18

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 20, 2024 -

BMW of Darien responded

Thank you for the wonderful feedback! We're delighted to hear that Luigi and our team at BMW of Darien provided professional and courteous service. We look forward to assisting with any future needs!

November 16, 2024

Dealership Rating

Employee Rating

Great service team responsive and strong communication with updates and suggestions service is done in a timely fashion with updates and suggestions service is done in a timely fashion More

by DenisL

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Liberti

Nov 18, 2024 -

BMW of Darien responded

Denis, we're delighted to hear that our service team at BMW of Darien provided you with timely and communicative support. Thanks for sharing your experience!

November 09, 2024

Dealership Rating

Employee Rating

Service is amazing 👏. ..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass.. ..love this place ❤️..they are very professional and gives the best loaners to drive which includes ezpass.. More

by annmariecoburn5

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 11, 2024 -

BMW of Darien responded

We're delighted to hear you had an amazing experience with us at BMW of Darien! It's great that our team and loaner vehicles made a positive impression. Thanks for the love, and we look forward to seeing you again!

November 08, 2024

Dealership Rating

Employee Rating

Luigi was excellent , he went over the work that was needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. needed and gave me an ETA that was met. I was disappointed that there was no breakfast food as you offered in the past. More

by rangers 1616

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 08, 2024 -

BMW of Darien responded

Thank you for your feedback! We're glad to hear Luigi provided excellent service at BMW of Darien. We apologize for the absence of breakfast food and appreciate your understanding as we work on improving our amenities.

November 07, 2024

Dealership Rating

Employee Rating

Super courteous people! Felt taken care of. Kept their word on everything. Very pleasant to deal with. Felt taken care of. Kept their word on everything. Very pleasant to deal with. More

by SA

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sebastian Mortenson , Jaime Gonzalez

Nov 08, 2024 -

BMW of Darien responded

We're so happy to hear that you had a positive experience with the team at BMW of Darien! It's great to know they kept their word and made your visit pleasant. Thank you for sharing this feedback!

November 02, 2024

Dealership Rating

Employee Rating

Luigi, and the driver that drove me home were very nice. Luigi was thorough and explained what work would be done Luigi was thorough and explained what work would be done More

by zcorde

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 04, 2024 -

BMW of Darien responded

We're glad to hear that Luigi and our team at BMW of Darien provided you with a thorough and pleasant experience. Thank you for sharing your feedback, we appreciate it!

October 26, 2024

Dealership Rating

Employee Rating

Always excellent service and staff. Go the extra mile to communicate and provide excellent feedback. Go the extra mile to communicate and provide excellent feedback. More

by Servomation

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 28, 2024 -

BMW of Darien responded

We are so happy that our BMW of Darien team earned your five stars. Thanks for your support!

October 13, 2024

Dealership Rating

Employee Rating

Keep me updated on the repair progress, friendly service and clean show room and waiting room. However, it should provide some simple snacks for waiting customers. and clean show room and waiting room. However, it should provide some simple snacks for waiting customers. More

by Philip

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 15, 2024 -

BMW of Darien responded

Philip, thanks for your feedback! We're glad you enjoyed the service and facilities at BMW of Darien. We'll definitely consider adding some snacks to enhance our customer experience. Safe travels until we see you next time!

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