Dealership Experience
9 yrs, 6 mos
126 Reviews
Write a Review126 Reviews of Luis Alberto
February 18, 2021
I had a great experience with Luis @ philly Auto he got me approved in all of 20 mins told me to pick me vehicle of choice then boom got me the best ever insurance quote in 5mins as he promised. Everything me approved in all of 20 mins told me to pick me vehicle of choice then boom got me the best ever insurance quote in 5mins as he promised. Everything was done in a timely matter, very professional straight forward and honest. I recommend Luis to be your sales guy hands down.. More
February 18, 2021
Very friendly staff.The wait was a little long for the paperwork so some refreshments would have came in handy because a few people were ordering from nearby resturants so I recommend bring some snacks paperwork so some refreshments would have came in handy because a few people were ordering from nearby resturants so I recommend bring some snacks More
February 03, 2021
Luis, the salesperson, and Darrel, the GM, were a phenomenal team. They took their time and explained the process step by step, in addition to connecting me with a resource for insurance. I’ll defini phenomenal team. They took their time and explained the process step by step, in addition to connecting me with a resource for insurance. I’ll definitely buy another car from Philly Auto. More
Other Employees Tagged: Darryl Jenkins, Paul Monte
January 13, 2021
Just got a XT5 on 1/4/21, they are very shady. Use tricks charged for $800 for prep never done. Refused to refund money charged for $800 for prep never done. Refused to refund money More
Other Employees Tagged: Darryl Jenkins , Darryl
April 27, 2020
Purchased my second vehicle from them . I traded in my first purchase after 2 years. Once again, the process was a breeze with everything being done online...The manager remembered who I was and how many first purchase after 2 years. Once again, the process was a breeze with everything being done online...The manager remembered who I was and how many children I had..I was so impressed by this as I know they sell a lot of cars but he remembered who I was.. I returned to Philly Auto because I have never had a problem with getting my questions asked or with any repairs. Darryl even paid my deductible before because I had to rent a car because my car was being fixed longer than planned . Most importantly, my trade in was paid off within 10 days! I will definitely return when I look to trade in again. More
Other Employees Tagged: Darryl Jenkins
November 10, 2019
Helpful, Considerate, Respectful, & Open I am a new proud owner of a BMW 428i thanks to the help of Mr. Alberto. Luis is very open through the whole process and works his best to help you ou I am a new proud owner of a BMW 428i thanks to the help of Mr. Alberto. Luis is very open through the whole process and works his best to help you out. He is very professional, he answers any questions that you may have and he is very polite, he does not get discouraged with you under any circumstance, unlike other care salesman. If you are serious about owning a vehicle, he dedicates his time to listen to you (very important) and gives you his undivided attention. He goes out of the way to make sure you (the customer) are always happy. He is a gentleman that has mastered this craft (selling cars) but also mastered the craft of excellent customer service that is unmatched. If you are looking to buy a car, HE IS YOUR MAN. He will not disappoint. Thank you Luis More
Other Employees Tagged: Darryl Jenkins , Steve (Financial Manager)
September 28, 2019
GS YES YES YES! I’m going to keep things short and sweet. Whoever says these guys are no good are haters. Do they sell lemons? I have only purchased one vehicle fro I’m going to keep things short and sweet. Whoever says these guys are no good are haters. Do they sell lemons? I have only purchased one vehicle from them so I can’t factually say yes but I highly doubt it. They seem like a group who cares about its clientele and image check them out on IG! finally I personally dealt with Louis(still dealing with him with little car issue) but ask for Mont & Byron I initially came through them first. GREAT guys who will make SURE you leave the lot happy and satisfied. However my salesman was Louis and bottom line that guy is a straight shooter. Not only does he take his time and work with you. He will continue to work with you if any other problem or issues arise and honestly, when your buying a used vehicle, that fact is EVERYTHING! He’s a Virgo like me so he’s legit people. At the end of the day I feel like you’d be in good hands with any of the team though. If I ever get another used car I know where to go with confidence and peace of mind. Guess that wasn’t short and sweet after all huh?...welp P.S my apologies for grammar. More
Other Employees Tagged: Paul Monte , Byron

