Luis Alvarez

Very easy and smooth transaction. Quickest deal!! No nonsense called In the morning had the car in the afternoon. Quickest deal!! No nonsense called In the morning had the car in the afternoon. More

by BIZZARRO Verified Customer Verified Customer

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Peter is an extremely talented professional, he went out of his way to assist us 🙌 of his way to assist us 🙌 More

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I bought a used Porsche 911 here in July — my second vehicle from this dealership. Warranty coverage was the condition I flagged as essential before closing, and I was told repeatedly the car had it. Po vehicle from this dealership. Warranty coverage was the condition I flagged as essential before closing, and I was told repeatedly the car had it. Porsche later confirmed the coverage doesn't apply, because the car was sold through a non-Porsche dealer. What followed took over a month. Emails went unanswered, and the responses I did get explained why it wasn't the dealership's responsibility rather than addressing the problem. It took repeated escalation, several calls and a lot of my own time before anyone engaged seriously. An agreement was eventually reached but getting there was exhausting, and that's what I'll remember about the purchase. it is a good place with a lot of good professionals but on a transaction of this size, a customer shouldn't have to push this hard to get a straight answer. More

by miguel Verified Customer Verified Customer

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Buying a 2015 Porsche 911 Carrera GTS sight unseen and online could easily be a nerve-wracking process, but Carlos Pereda, Luis Alvarez, and Ricardo Plaza at Mercedes-Benz of Coral Gables made it a smooth online could easily be a nerve-wracking process, but Carlos Pereda, Luis Alvarez, and Ricardo Plaza at Mercedes-Benz of Coral Gables made it a smooth and enjoyable experience from start to finish. Carlos was incredibly responsive, answering every text message quickly with the exact details I needed to feel confident in my decision. The team went the extra mile by filming detailed videos from every angle—inside and out—giving me a thorough walkaround of the vehicle so I knew precisely what I was buying. On top of offering very competitive pricing, they were straightforward and fair negotiators. Luis handled the finance side seamlessly, and alongside Ricardo, the entire team was accommodating with all of my requests. Instead of dealing with the high-pressure tactics typical of most dealerships, working with Carlos, Luis, and Ricardo was painless, fun, and a genuine breath of fresh air. I couldn't be happier with the service at Mercedes-Benz of Coral Gables and highly recommend them to anyone buying a car, whether in person or online. More

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“Excellent service and a great car-buying experience. The entire process was professional, smooth, and efficient. Highly recommended!” The entire process was professional, smooth, and efficient. Highly recommended!” More

by carlossj Verified Customer Verified Customer

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Excellent service, very satisfied highly recommend can’t say enough about how happy I am say enough about how happy I am More

by DAWNCAROZZA1222 Verified Customer Verified Customer

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they don't take care there customers the sales wasn't good wouldn't let you talked with the sales manager good wouldn't let you talked with the sales manager More

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