Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 10

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

October 26, 2019

Dealership Rating
Employee Rating

Lease Great experience in the process. Very professional and organized representatives. Sales guys were very helpful and worked hard to meet my needs in More

by Alen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Michaelangelo Kiehn, Richard Skordas

Oct 29, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Dave Short, General Manager

October 07, 2019

Dealership Rating
Employee Rating

Sales guy will not return my calls or texts. Had a great experience at Larry H. Miller Toyota Spokane. After a recent bankruptcy, they were able to get get me into a newer truck with only 70K mi More

by Glen Rice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn

Oct 08, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to make us aware of your frustrating experience, Glen. We want all of our customers to feel taken care of before, during, and after their vehicle buying experiences. The opportunity to earn your business is very important to us, and I thank you for allowing us to re-earn that opportunity this upcoming weekend. - David Short, General Manager, 509-228-7589

October 05, 2019

Dealership Rating
Employee Rating

Awesome They were great. Ryan Chang, Luis, and Tyson made it an easy no pressure situation. They were polite and patient even when sudden changes in vehicles More

by rgilbreth13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Tyson Holley

Oct 07, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership! Our team was happy to assist you however possible and to provide a low-pressure experience. Come back soon if there’s anything else we can assist you with! - Dave Short, General Manager

September 20, 2019

Dealership Rating
Employee Rating

Our first "new" Toyota! We have worked with several dealerships in the past but never Larry H. Miller in Spokane. This was our best experience yet. Nick Siebert is a quality, More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Austin Cunningham

Sep 20, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership, John! Our team was happy to assist you however possible. Come back soon if there’s anything else Nick, Austin, or the team can assist you with! We're happy to have you be a part of the Toyota family. - Dave Short, General Manager

September 18, 2019

Dealership Rating
Employee Rating

They were very helpful I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He More

by starlacortopassi
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Austin Cunningham

Sep 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again if there's anything else that we can do for you and your 4Runner! - Dave Short, General Manager

September 15, 2019

Dealership Rating
Employee Rating

Great Experience Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was kn More

by Dave and Valerie Childers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Richard Skordas

Sep 16, 2019

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Ryan, Luis, Richard, or the team if you need anything else down the road. We wish you many memorable miles in your new vehicle! - Dave Short, General Manager

September 09, 2019

Dealership Rating
Employee Rating

Getting a new vehicle! Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fast More

by caseyhall6393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Austin Cunningham

Sep 09, 2019

Findlay Downtown Toyota Spokane responded

Thank you for reaching out, Casey! We hope you’ll come back soon if there’s anything else that we can do for you. Congratulations again on your new vehicle! - Dave Short, General Manager

September 09, 2019

Dealership Rating
Employee Rating

Great Experience I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my More

by Crazy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Chris O.

Sep 09, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! It was our pleasure to help you find a great affordable vehicle for your daughter! We appreciate your excellent review and hope to work with your family again in the future. - Dave Short, General Manager

September 06, 2019

Dealership Rating
Employee Rating

Great experience buying used First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CALEB HUBIAK, Richard Skordas

Sep 06, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership, Nathan! Our team was happy to assist you however possible. Come back soon if there’s anything else we can assist you with! We hope that you are still enjoying your Subaru. Thank you for your time! - Dave Short, General Manager

September 04, 2019

Dealership Rating
Employee Rating

Very helpful and knowledgeable Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that More

by taylor_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Sep 04, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Dave Short, General Manager

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