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Luis Castilla
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Luis Castilla | Page 10
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
133 Reviews
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
19 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
133 Reviews
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133 Reviews of Luis Castilla
August 15, 2019
Easy...no pressure....seamless I made a call asvised what i wanted and where i wanted to be for payments and boom it was done. I know have an amazing truck! I made a call asvised what i wanted and where i wanted to be for payments and boom it was done. I know have an amazing truck! More
by Yotagirl123
Other Employees Tagged: Brittany McLean
Helpful 
August 14, 2019
Best dealership ever!! Very easy process, great service! Such great service that we bought 2 cars in 1 Day! Highly recommend this dealership. The service department has been Very easy process, great service! Such great service that we bought 2 cars in 1 Day! Highly recommend this dealership. The service department has been exceptional as well. More
by Kirstin
Other Employees Tagged: Andrew Heinemann
August 14, 2019
SO helpful and genuine This store is great! The staff are all wonderful and are genuine and very helpful! Luis Castilla is FANTASTIC and really cares about his customers! :) This store is great! The staff are all wonderful and are genuine and very helpful! Luis Castilla is FANTASTIC and really cares about his customers! :) I would highly recommend this dealership if you’re looking for a great vehicle! More
by Kirestin
August 13, 2019
Best Car Buying Experience Ever The staff at LHM Toyota are true professionals. A week before I purchased my car, I spoke with Nick and Luis and told them what I was looking for. A f The staff at LHM Toyota are true professionals. A week before I purchased my car, I spoke with Nick and Luis and told them what I was looking for. A few days later, I took a short drive to LHM and when I arrived, they had a few cars already parked up front that fell in the category of what I wanted. Within an hour I was filling out paperwork for my new Toyota. Overall, the easiest and best car buying experience ever. I highly recommend LHM to everyone! More
by Juan C
Other Employees Tagged: Nick Siebert , Richard Skordas
August 13, 2019
Excellent! Best place to get the best rates! Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota Extremely helpful, knowledgeable and has tons of lenders for everyone's situation. Wouldn't choose any place other than Larry H Miller Downtown Toyota. I did not have the best credit and just came out of a bankruptcy where I was purchased a vehicle. They were able to get me into a 2014 focus ST with $1000 down and at a 5.24 interest rate while still having a 2nd auto. Amazing place and they can do amazing things with getting people financed. More
by Dan Watrin
Other Employees Tagged: David Short, Andrew Heinemann , Richard Skordas
August 13, 2019
Awesome customer service I was looking for something a little bit big with the family growing and all. So I contacted Luis and he found something in my price range with plenty I was looking for something a little bit big with the family growing and all. So I contacted Luis and he found something in my price range with plenty of room for the family and I couldn't be happier. So grateful how they treated me and the deal I got glad to do business with them and I am a customer for life. They are the best in the business hands down can't be beat they find the deal. More
by Djamerico
Other Employees Tagged: Michaelangelo Kiehn
August 10, 2019
Great Very helpful and informative. Knew what they were talking about and did not just try to sell me something he listened to what I wanted and provided op Very helpful and informative. Knew what they were talking about and did not just try to sell me something he listened to what I wanted and provided options. More
by Mlll3535
July 27, 2019
Dream car! We saw the car as we were pulling into the parking lot to test drive some 4runners! The staff was so helpful and supportive! They were super excited f We saw the car as we were pulling into the parking lot to test drive some 4runners! The staff was so helpful and supportive! They were super excited for me as I purchased my dream car!! More
by helbling1212
Other Employees Tagged: Austin Cunningham, Ron Girkins
July 10, 2019
Amazing They really do help you get a car you want they make you feel right at home the best dealer ship ever been to I really recommend them They really do help you get a car you want they make you feel right at home the best dealer ship ever been to I really recommend them More
by David88
Other Employees Tagged: Mike McCollum, Nick Siebert
June 29, 2019
I couldn’t be happier with my experience! From the moment I contacted Luis he was dedicated to finding me my dream vehicle. I had very specific criteria and very specific vehicles in mind. Lui From the moment I contacted Luis he was dedicated to finding me my dream vehicle. I had very specific criteria and very specific vehicles in mind. Luis was always available to answer questions. He went back and forth between the three dealerships numerous times to take photos for me and sent me numerous specs. He is a true professional and was confident from day one that he would find me my dream car. Luis lived up to that and more and I drove off the lot with my dream car within a week of beginning my search. Michaelangelo in sales and Richard in finance competed my dream team. They were also extremely professional, personable. I was treated like part of the family, not a transaction. When I’m ready to upgrade again I will be back to Luis and the team at LHM. Thank you so much gentlemen! More
by MeliC
Other Employees Tagged: Michaelangelo Kiehn, Richard Skordas
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