Luis Castilla | Page 10
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
149 Reviews
Write a Review149 Reviews of Luis Castilla
October 26, 2019
Lease Great experience in the process. Very professional and organized representatives. Sales guys were very helpful and worked hard to meet my needs in Great experience in the process. Very professional and organized representatives. Sales guys were very helpful and worked hard to meet my needs in a process of this deal as we as measurement and finance service. More
Other Employees Tagged: Ryan Chang, Michaelangelo Kiehn, Richard Skordas
October 07, 2019
Sales guy will not return my calls or texts. Had a great experience at Larry H. Miller Toyota Spokane. After a recent bankruptcy, they were able to get get me into a newer truck with only 70K mi Had a great experience at Larry H. Miller Toyota Spokane. After a recent bankruptcy, they were able to get get me into a newer truck with only 70K miles, a good interest rate and a payment under $300 per month. Amazing job! The truck I purchased need new tires and few small repairs, all done before I took possession of the truck. Thanks to: Michaelangelo Kiehn, Luis Castilla, Tyso Holley and especially David Short (the GM) for taking the time and talking with me. I live in CDA, ID and it is well worth the 35 mile drive to Larry H Miller Toyota Spokane. This is where I will purchase my next vehicles ! I have twin boys that are 16 years old and just started driving. Believe me, we will be back! Thank you Larry H. Miller Toyota Spokane. More
Other Employees Tagged: Tyson Holley, Michaelangelo Kiehn
October 05, 2019
Awesome They were great. Ryan Chang, Luis, and Tyson made it an easy no pressure situation. They were polite and patient even when sudden changes in vehicles They were great. Ryan Chang, Luis, and Tyson made it an easy no pressure situation. They were polite and patient even when sudden changes in vehicles were being made. It was a very easy going experience. More
Other Employees Tagged: Ryan Chang, Tyson Holley
September 20, 2019
Our first "new" Toyota! We have worked with several dealerships in the past but never Larry H. Miller in Spokane. This was our best experience yet. Nick Siebert is a quality, We have worked with several dealerships in the past but never Larry H. Miller in Spokane. This was our best experience yet. Nick Siebert is a quality, professional, charismatic and knowledgeable salesman. Luis the sales manager worked with us and I respect his service. Austin the finance and paperwork guy got us the good terms, was thorough and is a hoot. My friend Alan C., who is a excellent service technician at Larry H. Miller for over 30 years referred us. Alan is serious Toyota guy and am very thankful to him for talking us into finally buying a new Tacoma. My wife and I like to "road trip" and this vehicle is going to be perfect for our adventures. Larry I will be back. More
Other Employees Tagged: Nick Siebert , Austin Cunningham
September 18, 2019
They were very helpful I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He helped me program the information in my car computer and said he will be available at anytime for my questions. More
Other Employees Tagged: Ryan Chang, Austin Cunningham
September 15, 2019
Great Experience Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was kn Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was knowledgeable, genuine, and made the experience well worth our time. He listened to us, and asked the right questions about our wants and needs. Luis, with management, was incredible with ensuring we had the BEST deal, and put a very big smile on my husband's face :) Richard with finances, was quick and concise with the paper process which made the end of our experience quick!!!! Overall, we reccomend Larry H Miller in downtown Spokane, especially Ryan, Luis, and Richard!!!!!!! More
Other Employees Tagged: Ryan Chang, Richard Skordas
September 09, 2019
Getting a new vehicle! Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fast Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fasted and best experienced getting a vehicle so far. More
Other Employees Tagged: Ryan Chang, Austin Cunningham
September 09, 2019
Great Experience I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my list. When we arrived, Chris O. Was very friendly and easygoing. He showed us the cars we wanted to see (super cheap cuz it was her first car), however the more I talked to Chris the more I felt it would be safer to go with a better car. Everyone we worked with was amazing and I got what I wanted. I NEVER felt pressured. THANKS!! More
Other Employees Tagged: Nick Siebert , Chris O.
September 06, 2019
Great experience buying used First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept in contact with me about the car leading up to coming to see it, answered a TON of questions I kept throwing at him, and continued to make sure I was taken care of and happy with the vehicle well after purchase. This guy went above and beyond, and I have never had such a great experience from a dealership. Everyone else I worked with and talked to made sure I had everything I needed, knew what I was getting, and worked to get me the best deals and packages for the new car. I have since been back to get the car waxed and interior treated, and it's been nothing but positive. Highly recommend. More
Other Employees Tagged: CALEB HUBIAK, Richard Skordas
September 04, 2019
Very helpful and knowledgeable Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that I had set for myself. I am really excited about the vehicle I purchased - it was a very fair price for its value. More
Other Employees Tagged: Ryan Chang

