Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane
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Luis Castilla | Page 9

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

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4.7
135 Reviews

Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

10 yrs, 9 mos

Industry Experience

19 yrs, 7 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.7

135 Reviews

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135 Reviews of Luis Castilla

September 18, 2019

Dealership Rating
Employee Rating

They were very helpful I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He More

by starlacortopassi
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Austin Cunningham

Sep 18, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again if there's anything else that we can do for you and your 4Runner! - Dave Short, General Manager

September 15, 2019

Dealership Rating
Employee Rating

Great Experience Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was kn More

by Dave and Valerie Childers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Richard Skordas

Sep 16, 2019

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Ryan, Luis, Richard, or the team if you need anything else down the road. We wish you many memorable miles in your new vehicle! - Dave Short, General Manager

September 09, 2019

Dealership Rating
Employee Rating

Great Experience I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my More

by Crazy Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Chris O.

Sep 09, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! It was our pleasure to help you find a great affordable vehicle for your daughter! We appreciate your excellent review and hope to work with your family again in the future. - Dave Short, General Manager

September 09, 2019

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Employee Rating

Getting a new vehicle! Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fast More

by caseyhall6393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang, Austin Cunningham

Sep 09, 2019

Findlay Downtown Toyota Spokane responded

Thank you for reaching out, Casey! We hope you’ll come back soon if there’s anything else that we can do for you. Congratulations again on your new vehicle! - Dave Short, General Manager

September 06, 2019

Dealership Rating
Employee Rating

Great experience buying used First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CALEB HUBIAK, Richard Skordas

Sep 06, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing our dealership, Nathan! Our team was happy to assist you however possible. Come back soon if there’s anything else we can assist you with! We hope that you are still enjoying your Subaru. Thank you for your time! - Dave Short, General Manager

September 04, 2019

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Employee Rating

Very helpful and knowledgeable Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that More

by taylor_b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Sep 04, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Dave Short, General Manager

September 02, 2019

Dealership Rating
Employee Rating

Thanks Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new More

by chrisbaird10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Sep 03, 2019

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Ryan and the team again if you need anything else down the road. - Dave Short, General Manager

September 01, 2019

Dealership Rating
Employee Rating

They make car buying easy! We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to More

by BCSus83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann , Tyson Holley

Sep 03, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! Andrew, Luis, and the team appreciate your excellent review and hope to work with you again soon! - Dave Short, General Manager

August 30, 2019

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Employee Rating

Excellent Experience I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. No More

by chelsin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann , Austin Cunningham

Aug 30, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership! Be sure to let Luis, Austin, Andrew, or the team know if there is anything that you need moving forward. - Dave Short, General Manager

August 22, 2019

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Employee Rating

Amazing first time car buying experience I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated different More

by HappyCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

Aug 22, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see Nick and the team again in the future. Congratulations again on your new vehicle - Dave Short, General Manager

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