Luis Castilla | Page 9
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 12 years old Gabriel 10 years old and Julian 8 year old. Their mother Kathryn which is a physical therapist at ST Luke’s . We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
10 yrs, 9 mos
Industry Experience
19 yrs, 7 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
View more specialties & trainings135 Reviews
Write a Review135 Reviews of Luis Castilla
September 18, 2019
They were very helpful I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He I love my new 4Runner and the folks at LH Miller tried very hard to communicate and help out. Ryan was very nice and answered all of my questions. He helped me program the information in my car computer and said he will be available at anytime for my questions. More
Other Employees Tagged: Ryan Chang, Austin Cunningham
September 15, 2019
Great Experience Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was kn Wow!!! What an amazing experience my husband and I had at Larry H Miller in downtown Spokane with Ryan, Luis, and Richard!!!!! Ryan with Sales, was knowledgeable, genuine, and made the experience well worth our time. He listened to us, and asked the right questions about our wants and needs. Luis, with management, was incredible with ensuring we had the BEST deal, and put a very big smile on my husband's face :) Richard with finances, was quick and concise with the paper process which made the end of our experience quick!!!! Overall, we reccomend Larry H Miller in downtown Spokane, especially Ryan, Luis, and Richard!!!!!!! More
Other Employees Tagged: Ryan Chang, Richard Skordas
September 09, 2019
Great Experience I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my I was looking for a first car for my daughter. I had a lot of ideas as to what I wanted and where to go, and a big dealership was not at the top of my list. When we arrived, Chris O. Was very friendly and easygoing. He showed us the cars we wanted to see (super cheap cuz it was her first car), however the more I talked to Chris the more I felt it would be safer to go with a better car. Everyone we worked with was amazing and I got what I wanted. I NEVER felt pressured. THANKS!! More
Other Employees Tagged: Nick Siebert , Chris O.
September 09, 2019
Getting a new vehicle! Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fast Ryan Chang (the dealer I worked with) found the best car for me and made sure I got the best deal for my trade in. Over all everything was great. Fasted and best experienced getting a vehicle so far. More
Other Employees Tagged: Ryan Chang, Austin Cunningham
September 06, 2019
Great experience buying used First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept First of all, sorry for the late review. I picked up a Subaru WRX from the used lot here earlier this summer, and had a great experience. Caleb kept in contact with me about the car leading up to coming to see it, answered a TON of questions I kept throwing at him, and continued to make sure I was taken care of and happy with the vehicle well after purchase. This guy went above and beyond, and I have never had such a great experience from a dealership. Everyone else I worked with and talked to made sure I had everything I needed, knew what I was getting, and worked to get me the best deals and packages for the new car. I have since been back to get the car waxed and interior treated, and it's been nothing but positive. Highly recommend. More
Other Employees Tagged: CALEB HUBIAK, Richard Skordas
September 04, 2019
Very helpful and knowledgeable Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that Ryan was very honest with me while also providing me with several great options. He worked with me and did his best to stay within the parameters that I had set for myself. I am really excited about the vehicle I purchased - it was a very fair price for its value. More
Other Employees Tagged: Ryan Chang
September 02, 2019
Thanks Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new Toyota Tacoma. They made the experience fantastic. My wife and me had an idea of what we wanted to spend and they were able to get us right where we needed to be. More
Other Employees Tagged: Ryan Chang
September 01, 2019
They make car buying easy! We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to use to describe buying a car before! I cannot recommend working with them enough, especially Andrew Heinemann and Luis Castilla! We will absolutely be back for our next car! More
Other Employees Tagged: Andrew Heinemann , Tyson Holley
August 30, 2019
Excellent Experience I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. No I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. Not the guys I dealt with. Luis, Austin, and Andrew were very patient with me. They went above and beyond to ensure that I was comfortable with my payments and my new vehicle. I'll definitely be referring friends here! More
Other Employees Tagged: Andrew Heinemann , Austin Cunningham
August 22, 2019
Amazing first time car buying experience I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated different I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated differently because I am a woman, not the case, he was patient and understanding. He helped me find what I could afford and an amazing vehicle I am proud to own. He took time to explain all of it and now a week later he still answers my questions. Excellent service, I will bring my family and freinds to LHM. I am in the auto insurance business and several of my colleagues use LHM. Thanks Nick for everything! More
Other Employees Tagged: Nick Siebert