Luis Castilla
Luis Castilla at Findlay Downtown Toyota Spokane

Luis Castilla | Page 11

Sales Manager

Findlay Downtown Toyota Spokane

1128 W 3rd Ave
Spokane, WA 99201

Contact Me
4.9
149 Reviews

Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -

Dealership Experience

12 yrs, 8 mos

Industry Experience

21 yrs, 6 mos

Specialties & Trainings

Master Certified Toyota Sales

Costco

View more specialties & trainings
4.9

149 Reviews

Write a Review

149 Reviews of Luis Castilla

September 02, 2019

Dealership Rating
Employee Rating

Thanks Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new More

by chrisbaird10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Chang

Sep 03, 2019

Findlay Downtown Toyota Spokane responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see Ryan and the team again if you need anything else down the road. - Dave Short, General Manager

September 01, 2019

Dealership Rating
Employee Rating

They make car buying easy! We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to More

by BCSus83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Tyson Holley

Sep 03, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you! Andrew, Luis, and the team appreciate your excellent review and hope to work with you again soon! - Dave Short, General Manager

August 30, 2019

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Employee Rating

Excellent Experience I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. No More

by chelsin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Austin Cunningham, Andrew Heinemann

Aug 30, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership! Be sure to let Luis, Austin, Andrew, or the team know if there is anything that you need moving forward. - Dave Short, General Manager

August 22, 2019

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Employee Rating

Amazing first time car buying experience I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated different More

by HappyCarBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert

Aug 22, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see Nick and the team again in the future. Congratulations again on your new vehicle - Dave Short, General Manager

August 18, 2019

Dealership Rating
Employee Rating

Hooked up with the best deals Luis always comes through with the best deals around. He knows how to take care of his customers and make sure they have a world class experience. I c More

by DustinInTheCamry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cole Girkins , Richard Skordas

Aug 19, 2019

Findlay Downtown Toyota Spokane responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that Luis, Cole, or the team can do for you. Congratulations again on your beautiful new Camry! - Dave Short, General Manager

August 15, 2019

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Employee Rating

Amazing experience every time Luis and his team have helped me purchase every car I currently own. They are unbelievably helpful and go above and beyond. I refer everyone I know More

by Smurinko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn

Aug 16, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review our dealership! We are honored to have earned your continued business. Be sure to let us know if there is anything that you need moving forward. - Dave Short, General Manager

August 15, 2019

Dealership Rating
Employee Rating

Easy...no pressure....seamless I made a call asvised what i wanted and where i wanted to be for payments and boom it was done. I know have an amazing truck! More

by Yotagirl123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brittany McLean

Aug 16, 2019

Findlay Downtown Toyota Spokane responded

Thank you for taking the time to review us! We hope you and your truck will continue to come to see us in the future! - Dave Short, General Manager

August 14, 2019

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Employee Rating

SO helpful and genuine This store is great! The staff are all wonderful and are genuine and very helpful! Luis Castilla is FANTASTIC and really cares about his customers! :) More

by Kirestin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 14, 2019

Findlay Downtown Toyota Spokane responded

Thank you for your positive recommendation! Please let us know if there’s anything else that Luis or the team can do for you in the future. - Dave Short, General Manager

August 14, 2019

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Employee Rating

Best dealership ever!! Very easy process, great service! Such great service that we bought 2 cars in 1 Day! Highly recommend this dealership. The service department has been More

by Kirstin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andrew Heinemann

Aug 14, 2019

Findlay Downtown Toyota Spokane responded

It's great to hear from you, Kristin! We appreciate your excellent review and hope to work with you again soon. Congratulations again on your new vehicles!- Dave Short, General Manager

August 13, 2019

Dealership Rating
Employee Rating

Best Car Buying Experience Ever The staff at LHM Toyota are true professionals. A week before I purchased my car, I spoke with Nick and Luis and told them what I was looking for. A f More

by Juan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Siebert , Richard Skordas

Aug 14, 2019

Findlay Downtown Toyota Spokane responded

Thank you for choosing Larry H. Miller Downtown Toyota Spokane, Juan! Our team was happy to assist you however possible. Come back soon if there’s anything else Nick, Luis, or the team can assist you with! - Dave Short, General Manager

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