Luis Castilla | Page 11
Sales Manager
Findlay Downtown Toyota Spokane
1128 W 3rd Ave
Spokane, WA 99201
Little about myself I have 3 boys Benjamin 13 years old Gabriel 10 years old and Julian 8 year old. We are all Big sports fan and I really enjoy classic car shows with the family. My goal is to help the northwest with their vehicle needs. To also give each customer truly exceptional service. To give everyone of my customer a happy and positive smooth experience. -tomorrow is never promised -
Read moreDealership Experience
12 yrs, 8 mos
Industry Experience
21 yrs, 6 mos
Specialties & Trainings
Master Certified Toyota Sales
Costco
Customer service
financing
bad credit loans
first time buyer loans
Toyota
Finance
bankruptcy auto lending
first time buyer specialist
fresh start
149 Reviews
Write a Review149 Reviews of Luis Castilla
September 02, 2019
Thanks Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new Buying a new car is and will always be a hassle. Thank you to Ryan & everyone down at Toyota for taking care of my wife and me when we bought our new Toyota Tacoma. They made the experience fantastic. My wife and me had an idea of what we wanted to spend and they were able to get us right where we needed to be. More
Other Employees Tagged: Ryan Chang
September 01, 2019
They make car buying easy! We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to We just bought our second car from LHM Toyota and both transactions have been easy and pleasant, which I have to say are terms I've ever been able to use to describe buying a car before! I cannot recommend working with them enough, especially Andrew Heinemann and Luis Castilla! We will absolutely be back for our next car! More
Other Employees Tagged: Andrew Heinemann, Tyson Holley
August 30, 2019
Excellent Experience I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. No I've dealt with plenty of dealerships in my life, and none have quite been like this. Most of them are just trying to make the most money they can. Not the guys I dealt with. Luis, Austin, and Andrew were very patient with me. They went above and beyond to ensure that I was comfortable with my payments and my new vehicle. I'll definitely be referring friends here! More
Other Employees Tagged: Austin Cunningham, Andrew Heinemann
August 22, 2019
Amazing first time car buying experience I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated different I was really nervous abiut buying a new car. My husband's experience was a nightmare. Nick S. was amazing! I was worried I would be treated differently because I am a woman, not the case, he was patient and understanding. He helped me find what I could afford and an amazing vehicle I am proud to own. He took time to explain all of it and now a week later he still answers my questions. Excellent service, I will bring my family and freinds to LHM. I am in the auto insurance business and several of my colleagues use LHM. Thanks Nick for everything! More
Other Employees Tagged: Nick Siebert
August 18, 2019
Hooked up with the best deals Luis always comes through with the best deals around. He knows how to take care of his customers and make sure they have a world class experience. I c Luis always comes through with the best deals around. He knows how to take care of his customers and make sure they have a world class experience. I came in for a older used car and left with a brand new camry in my budget! Richard was the fastest finance guy I've ever seen. Cole was a very knowledgable salesman and answered all my questions when he showed me how every button in the car worked More
Other Employees Tagged: Cole Girkins , Richard Skordas
August 15, 2019
Amazing experience every time Luis and his team have helped me purchase every car I currently own. They are unbelievably helpful and go above and beyond. I refer everyone I know Luis and his team have helped me purchase every car I currently own. They are unbelievably helpful and go above and beyond. I refer everyone I know to them because they make the car buying process simple, straight forward, and hassle free. I can't say enough great things about Larry H Miller downtown, Luis Castilla, and his team! More
Other Employees Tagged: Andrew Heinemann, Michaelangelo Kiehn
August 15, 2019
Easy...no pressure....seamless I made a call asvised what i wanted and where i wanted to be for payments and boom it was done. I know have an amazing truck! I made a call asvised what i wanted and where i wanted to be for payments and boom it was done. I know have an amazing truck! More
Other Employees Tagged: Brittany McLean
August 14, 2019
SO helpful and genuine This store is great! The staff are all wonderful and are genuine and very helpful! Luis Castilla is FANTASTIC and really cares about his customers! :) This store is great! The staff are all wonderful and are genuine and very helpful! Luis Castilla is FANTASTIC and really cares about his customers! :) I would highly recommend this dealership if you’re looking for a great vehicle! More
August 14, 2019
Best dealership ever!! Very easy process, great service! Such great service that we bought 2 cars in 1 Day! Highly recommend this dealership. The service department has been Very easy process, great service! Such great service that we bought 2 cars in 1 Day! Highly recommend this dealership. The service department has been exceptional as well. More
Other Employees Tagged: Andrew Heinemann
August 13, 2019
Best Car Buying Experience Ever The staff at LHM Toyota are true professionals. A week before I purchased my car, I spoke with Nick and Luis and told them what I was looking for. A f The staff at LHM Toyota are true professionals. A week before I purchased my car, I spoke with Nick and Luis and told them what I was looking for. A few days later, I took a short drive to LHM and when I arrived, they had a few cars already parked up front that fell in the category of what I wanted. Within an hour I was filling out paperwork for my new Toyota. Overall, the easiest and best car buying experience ever. I highly recommend LHM to everyone! More
Other Employees Tagged: Nick Siebert , Richard Skordas

