Luis Cremidis | Page 11

Everyone was nice and helpful. Lizette was very understanding and patient. Very glad she was our sales representative. Lizette was very understanding and patient. Very glad she was our sales representative. More

by Nancy Verified Customer Verified Customer

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Everyone was friendly, respectful and accommodating, from the moment we entered the dealership and for the entire five hours we spent there purchasing our vehicle. the moment we entered the dealership and for the entire five hours we spent there purchasing our vehicle. More

by TRACI.BAXENDELL Verified Customer Verified Customer

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Got me an alright deal on my car because the first one I bought here just died in six months. Jesse was the best cars salesman we have ever met. He was extremely kind and helpful, and not pushy at all. bought here just died in six months. Jesse was the best cars salesman we have ever met. He was extremely kind and helpful, and not pushy at all. More

by Mikayla Kehren Verified Customer Verified Customer

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Phil Long is a great dealership with quality personnel. I was treated extremely well and had all my questions answered thoroughly. Mr. Cremidis is a top notch leader and should be commended for how well he I was treated extremely well and had all my questions answered thoroughly. Mr. Cremidis is a top notch leader and should be commended for how well he treats others. More

by TIMRICKMAN79 Verified Customer Verified Customer

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Very friendly always willing to help a person always smiles never rude i will always go back smiles never rude i will always go back More

by KIMBERLYMEDINA4598 Verified Customer Verified Customer

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Put together a great deal for us. They were super helpful and easy to work with. They were super helpful and easy to work with. More

by newberry719 Verified Customer Verified Customer

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UPDATE: Luis called me shortly after I posted my original review. He didn't receive my voicemail due to the way the phone system is set up, so no fault of his own. Luis authorized for the windshield to be re review. He didn't receive my voicemail due to the way the phone system is set up, so no fault of his own. Luis authorized for the windshield to be replaced and has made this situation right. However, it shouldn't have taken me posting a bad review for this situation to be sorted. I have been left with a soured opinion of this dealership and stand by my 1 star reviews of all the other employees I interacted with during my experience except for Luis. Only one person being willing to do the right thing is not enough to change my opinion. I will not return to make a purchase from this dealership again in the future nor do I recommend anyone work with Josiah to make a purchase here. An entire dealership full of snakes. Josiah Richardson and Zachary Wessler sold me a Certified Pre-Owned Palisade on 05/17/25. The windshield was cracked and I was assured by both Josiah and Zach that the windshield would be fixed. It wasn't. When I picked up the vehicle the windshield is still cracked ad the dealership refuses to do anything to fix it. They claim that they "filled" the cracked on the outside to prevent it from spreading further however they will not fix the entirely still visible crack on the inside. They basically threw a bandaid on instead of replacing the windshield because the car was already sold, they're cheap, and this whole dealership is a den of snakes. Josiah has been zero help since completing the purchase. I spoke with Christopher Sandy and Kevin Thomas about the issue. Chris was rude and no help at all. Kevin said, "well is there a number we can just write you a check to replace the windshield at a later time." After that comment, just take accountability and replace the windshield now. Called Luis Cremidis and left a voicemail because he's the sales manager. Luis never even bothered to return my call. Chad Turner the pre-owned sales manager is always unavailable and when he is at the dealership refuses to talk on the phone. Chad signed off on the "fill" of the windshield and decided that leaving the windshield cracked was perfectly acceptable. After completing the purchase my experience with this dealership and majority of its staff has been unacceptable and unprofessional. They sold us a vehicle with a cracked windshield with the assurance it would be fixed and now refuse to fix it. More

by mkayharris Verified Customer Verified Customer

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Came in and saw 3 cars. All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There wa All 3 cars were dirty with 2 of the 3 being extracted dirty. We bought the less dirty one with the best body and asked for it to be cleaned. There was beach sand all throughout the car, large dust bunnies in the vents, stains on the roof, dead moths in the center console. They said they’d clean it. 6 plus hours later we were signing papers and they said they’d had a cleaner in it the entire time. We funky get the car and they didn’t even try. Everything was still there from the sand to the dead moths. But at this point by 2 kids were tired and hungry. It was pass 3pm and we had been there since 9am. Then on our way home I noticed they charged us for a warranty package we hadn’t wanted and had to return to get that resorted out. More

by CHEREEWISEMAN Verified Customer Verified Customer

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Gave me papers to sign for the wrong car. Told me I wouldn't need a down payment then an hour later they come back saying I need a $2,000 down payment. Definitely an experience I didn't want. Told me I wouldn't need a down payment then an hour later they come back saying I need a $2,000 down payment. Definitely an experience I didn't want. Wont be coming back to purchase a vehicle More

by johnsonlynnangel Verified Customer Verified Customer

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Great service, everyone was really helpful and made me feel comfortable on my first car purchase. feel comfortable on my first car purchase. More

by ALEZAMORADU Verified Customer Verified Customer

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