Luis Cue
Luis Cue at Ferrari Maserati Alfa Romeo of Fort Lauderdale
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Luis Cue | Page 34

Senior Service Advisor

Ferrari Maserati Alfa Romeo of Fort Lauderdale

5750 North Federal Highway
Fort Lauderdale, FL 33308

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4.8
364 Reviews

Dealership Experience

10 yrs, 9 mos

Industry Experience

26 yrs

4.8

364 Reviews

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364 Reviews of Luis Cue

October 20, 2021

Dealership Rating
Employee Rating

very convenient and easy to due business with and made the wife happy and stress free More

by DVP718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 20, 2021

Dealership Rating
Employee Rating

My complaint is not about all the folks who work in the Ft. Lauderdale showroom, everyone is pleasant and caring, it's about how disappointed we are with the ridiculous excuses we are given on why our car More

by Jan & Alex
Recommend Dealer
No
Nov 03, 2021

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We sincerely apologize for your experience with our Service Department. Our main priority is to provide every customer with excellent customer service, and we again apologize you did not experience this.

October 12, 2021

Dealership Rating
Employee Rating

Terrible, just terrible. My service representative was arrogant and unhelpful. They wasted a lot of my time. More

by JSALVI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 03, 2021

Ferrari Maserati Alfa Romeo of Fort Lauderdale responded

We are disappointed to read that your recent experience was not satisfactory. Our main priority is to provide every customer with excellent customer service, and we sincerely apologize you did not experience this.

October 09, 2021

Dealership Rating
Employee Rating

Very good service and response to all your needs. Very happy with the customer service More

by LMUSACCHIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Valdez, Joe Esquerra, William Maya , Shawn Sosner

October 04, 2021

Dealership Rating
Employee Rating

Luis and the team performed an oil change and other diagnostics on my stelvio. Great and transparent communications entire time I will be coming back for other services. More

by Michaeln
Customer Service
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

very fast getting me in and then finally out in the afternoon good communication much appreciated More

by ant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 28, 2021

Dealership Rating
Employee Rating

Service is the best, pick up and drop off is a huge plus. I would highly recommend Ferrari Maserati of Ft Lauderdale. More

by SCHWARTZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Valdez, Joe Esquerra, William Maya , Shawn Sosner

September 25, 2021

Dealership Rating
Employee Rating

Service did a good job, was tough to get appointment, would call and then call would get released, and would have to call again. Then after appointment @ 3:45 I get a call and said would have to reschedu More

by Babfwa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 24, 2021

Dealership Rating
Employee Rating

Meticulous sales and service department …Chris in sales and Luis in service ,as well as all the service people .. More

by Jnardone2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Carpani

September 24, 2021

Dealership Rating
Employee Rating

My service was done at Maserati of Long Island not Fort Lauderdale. But thanks for asking More

by TCERIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Cesar Valdez, Joe Esquerra, William Maya , Shawn Sosner

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