Luis Figueroa
Luis Figueroa at Hawk Subaru of Joliet

Luis Figueroa

Service Advisor

Hawk Subaru of Joliet

2401 S. Il. Route 59
Plainfield, IL 60586

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4.9
66 Reviews
4.9

66 Reviews

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66 Reviews of Luis Figueroa

March 22, 2026

Dealership Rating
Employee Rating

This is my second vehicle purchase with Dave Percudani, and I can confidently say I will never work with anyone else. Dave is the definition of what a car salesperson should be—transparent, knowledgeable, More

by REBECCA.JOHNSON89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller, David Percudani, Mark Catuara , Jacob Beckwith

Mar 26, 2026

Hawk Subaru of Joliet responded

Hello, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Mar 26, 2026

Hawk Subaru of Joliet responded

Hi, we're glad you had such a wonderful experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2026

Dealership Rating
Employee Rating

This is my second lease with Hawk Subaru and I am so Happy!!! Professional and Friendly are what all the staff bring to the table at all times!!! If you want a Great Customer Experience there is no comp More

by HORKEY.JONATHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2026

Hawk Subaru of Joliet responded

Hello, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Hawk Auto Subaru

March 21, 2026

Dealership Rating
Employee Rating

I truly cannot say enough about my experience at Hawk Subaru. This dealership is unlike anything I’ve ever experienced before. From the moment you walk in, you can feel the difference. Everyone is smi More

by Kaykempy27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Renee Miller, David Percudani, Justin Woods , Mark Catuara

Mar 25, 2026

Hawk Subaru of Joliet responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 01, 2026

Dealership Rating
Employee Rating

I went in for an oil change and came out with a new car. Service and Sales staff are kind and courteous. They made it easy. More

by Lala_spoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Hawk Subaru of Joliet responded

Hi, we are so happy to read such a great review about Hawk Subaru! We do hope we can be of assistance in the future. Take care!

January 21, 2026

Dealership Rating
Employee Rating

Chad Smeets provided us with a seamless sale of a new Subaru with trade-in. He made it easy, enjoyable and painless to make the purchase and trade. Also Luis Figueroa in service made sure the previous c More

by ANDREWPASTERIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Chad Smeets, Sean McDermott

Feb 14, 2026

Hawk Subaru of Joliet responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

December 30, 2025

Dealership Rating
Employee Rating

I recently bought my second Subaru Crosstrek from David P. From sales to service this dealership is the best! David answered all my questions and made the process very easy. Definitely 5 stars! Jeanne M. More

by jmayerhofer2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Percudani

Dec 30, 2025

Hawk Subaru of Joliet responded

Hi, we really appreciate your great feedback! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 27, 2025

Dealership Rating
Employee Rating

They are friendly and very accommodating, never felt pressured or hurried. They many models in stock with various options. This is the second Subaru we have purchased at this location. More

by cahill4473
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Dec 30, 2025

Hawk Subaru of Joliet responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

June 17, 2025

Dealership Rating
Employee Rating

I needed service and had limited time off work. I called on a Saturday and hawk was able to squeeze me into the schedule and they were done sooner than I expected. Happy I called. Customer service More

by Pleiades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 18, 2025

Hawk Subaru of Joliet responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 28, 2025

Dealership Rating
Employee Rating

I love that they were timely, courteous, and friendly. I don’t need 15 words to describe this.. More

by donnapal10
Recommend Dealer
Yes

Other Employees Tagged: Chad Smeets

May 30, 2025

Hawk Subaru of Joliet responded

Hi, we really appreciate your feedback! Safe travels!

April 06, 2025

Dealership Rating
Employee Rating

Quinton was fantastic, very informative. Paperwork was speedy and didn’t have to wait for 8 hours like my last dealership experience (not Hawk). More

by Heyjude52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Quinton Rose

Apr 10, 2025

Hawk Subaru of Joliet responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

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