

Luis Hernandez
VIP Customer Care / Mazda Expert
Sport Mazda
9786 S. Orange Blossom Trail
Orlando, FL 32837
407 Reviews
Write a Review407 Reviews of Luis Hernandez
September 27, 2025
Sport Mazda was a great dealership! Salesperson Luis Hernandez JR was such a professional and amazing to work with. He made the process of buying a used car very smooth and easy. Will d Salesperson Luis Hernandez JR was such a professional and amazing to work with. He made the process of buying a used car very smooth and easy. Will definitely shop at Sport Mazda in the future. More
September 19, 2025
I just purchased a Mazda CX-90 Premium Plus, and my experience with Luiz was nothing short of outstanding. From beginning to end, he demonstrated remarkable attention to detail and ensured every step o experience with Luiz was nothing short of outstanding. From beginning to end, he demonstrated remarkable attention to detail and ensured every step of the process was seamless and stress-free. He took the time to thoroughly explain all of the CX-90’s features, making sure I felt informed, comfortable, and confident in my decision. He was patient, professional, and attentive to my specific needs, never rushing or pressuring me, but instead truly listening and guiding me toward the best fit. What impressed me most was his genuine care. Luiz didn’t just view the sale as a transaction; he treated it as an opportunity to deliver exceptional service and create a positive experience. His personable approach combined with his meticulous attention to detail made the entire process smooth and enjoyable. I would also like to extend my appreciation to Mike, who provided excellent assistance with financing. He carefully reviewed all available options, explained them clearly, and helped me secure a plan that worked best for my situation. His professionalism and guidance made the financial side of the purchase simple and stress-free. Thanks to Luiz and Mike, buying my CX-90 was not only easy but an experience I will genuinely remember for the best reasons. I would highly recommend them to anyone considering a Mazda! More
Other Employees Tagged: Rey Almonte, Michael Craig-Voyk, Sasha Solá
September 19, 2025
About eight months ago, I had the pleasure of purchasing a Mazda CX-90 Premium Sport from Luiz at Sport Mazda, and looking back, the entire experience was nothing short of outstanding. From our very first i a Mazda CX-90 Premium Sport from Luiz at Sport Mazda, and looking back, the entire experience was nothing short of outstanding. From our very first interaction through to the final steps of the sale, Luiz exhibited exceptional professionalism, patience, and meticulous attention to detail, ultimately helping me secure the Sport trim. He clearly and thoroughly explained all the vehicle’s features, addressing every question with genuine care, making sure I never felt rushed or pressured. Luiz maintained full transparency throughout the process, which greatly increased my trust and confidence in both him and the vehicle. The purchase went smoothly and effortlessly, largely thanks to his commitment to delivering exemplary customer service. Reflecting on it now, I am thoroughly pleased with how Luiz managed everything and would highly recommend him to anyone in the market for a Mazda. More
Other Employees Tagged: Mayeline Sosa Dominguez, Michael Craig-Voyk, Alejandra Rengifo
September 15, 2025
I had a great experience at this dealership. The staff and atmosphere were very inviting. I come from sales and the professionalism shown at this dealership is incredible. Luis and Mayeline were The staff and atmosphere were very inviting. I come from sales and the professionalism shown at this dealership is incredible. Luis and Mayeline were incredibly professional and patient with me even though it was after hours. More
Other Employees Tagged: Mayeline Sosa Dominguez, Kelby Coleman
August 27, 2025
Luis was amazing to work with, no pressure, straight talker, worked hard to get me a great deal. The team as a whole did great, but Luis was the man! Ill be keeping my business here for sure. talker, worked hard to get me a great deal. The team as a whole did great, but Luis was the man! Ill be keeping my business here for sure. More
Other Employees Tagged: Rey Almonte, Ashley Ramsey
August 22, 2025
Luis was very helpful and friendly. Very good customer service from the moment we walked in and throughout the whole process. Very good customer service from the moment we walked in and throughout the whole process. More
Other Employees Tagged: Rey Almonte
August 13, 2025
Got in contact very quickly and answered all questions, gave me my time to test drive car. Once we agreed on our numbers it was a quick process overall. gave me my time to test drive car. Once we agreed on our numbers it was a quick process overall. More
Other Employees Tagged: Keryon Rogers
July 29, 2025
The dealer was very well kept and the service was even better. The selection of vehicles was pristine. better. The selection of vehicles was pristine. More
Other Employees Tagged: Mayeline Sosa Dominguez
July 25, 2025
Luis is simply amazing! Knows exactly what I want and need. He always delivers! No games, no hassle. He is definitely our go to guy always! Knows exactly what I want and need. He always delivers! No games, no hassle. He is definitely our go to guy always! More
Other Employees Tagged: Michael Craig-Voyk, John Herrick
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