Luis Hernandez
Luis Hernandez at Lake Ford

Luis Hernandez

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.7
73 Reviews
4.7

73 Reviews

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73 Reviews of Luis Hernandez

November 15, 2025

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Employee Rating

Love the car pick up Only things was having to adjust my seat for the very tall driver. Don't have memory seats so took a few adjustments before it was back to comfortable for me More

by terryjoschmidt
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

November 15, 2025

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Great prompt service and excellent customer support , friendly service department and great location and access More

by mlewand245
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Recommend Dealer
Yes

November 13, 2025

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Lucas has been really great to work with, very transparent, open communication and a great "middle man" when working with our warranty co. More

by ashleybdrx92
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Recommend Dealer
Yes

Other Employees Tagged: Lucas Sorensen

November 10, 2025

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Everyone was extremely helpful. All work done was completed in a timely manner, for a business that is extremely important to us. Would defiantly recommend for anyone looking for a More

by CJOHNSON83
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Recommend Dealer
Yes

Other Employees Tagged: Allyson Gritzuk, Anthony Proano

November 01, 2025

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Helpfull, clean, informative, they have the process down pat, explain in great detail any question I had More

by MASMOKE
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Recommend Dealer
Yes

October 25, 2025

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Very courteous. The recall work was finished alot faster then expected. I will definitely return to Lake Ford, for future maintenance on my vehicles. More

by pkchpenguin
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

October 20, 2025

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Luis is the best! Also, the service department mechanics are very good, along with the quality they perform. More

by Mike
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Recommend Dealer
Yes

October 14, 2025

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Great service! Amazing customer care! Thank you Luis ! Service appointment on time!! Great job guys. More

by Mike D
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Proano

October 06, 2025

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Luis was very helpful. I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons More

by ALWINTA21
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Recommend Dealer
Yes

October 01, 2025

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Employee Rating

I came in to get my oil changed and it was done in less than a hour and Micah was very courteous with me More

by dahlborn
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Micah Edwards

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