Luis Hernandez
Luis Hernandez at Lake Ford

Luis Hernandez

Service Advisor

Lake Ford

4201 South 27th Street
Milwaukee, WI 53221

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4.8
94 Reviews
4.8

94 Reviews

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94 Reviews of Luis Hernandez

February 07, 2026

Dealership Rating
Employee Rating

Luis was very helpful. He explained the bill and communicated throughout the service. He’s my preferred service advisor. Lake should bring back the full synthetic works More

by ALWINTA21
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 30, 2026

Dealership Rating
Employee Rating

Great. Awesome Just 13 more words Just 9 more words Just five more words ok More

by cliffschorr
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

January 25, 2026

Dealership Rating
Employee Rating

All was great. .. Service was great. Luis kept me informed throughout process. Service was quick and painless. Luis kept me informed throughout the process of my oil More

by saraguza
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

January 22, 2026

Dealership Rating
Employee Rating

I've been a Lake Ford Customer since 1979 when it was Southgate Ford. Have never had an issue they didn't go out of their way to correct. I've purchased or leased 20 vehicles from then, 2 were from Lake More

by Bob P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 18, 2026

Dealership Rating
Employee Rating

I took my car in for the appointment and the work was completed in a timely manner and I was on my way without delay. More

by janyjan
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

January 18, 2026

Dealership Rating
Employee Rating

They were prompt and attentive. I enjoyed the clean business center. I will be coming back in the future. More

by Vogeldante
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

January 16, 2026

Dealership Rating
Employee Rating

Very good, follow up is very good, the team try's to make issues correct when addressed. More

by Timber
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Christian Meiselwitz, Zackary Mcmurtry , Luis Hernandez

Jan 16, 2026

Timber responded

I am very pleased with the entire process at Lake Ford. The team is excellent from Sales to Service. We feel the quality of our purchase and price was exactly what we were looking for. We had a lot of options, but in the end we decided to go with Lake Ford, and glad we did!!!!!!

January 12, 2026

Dealership Rating
Employee Rating

I was told by the service advisor, he would call me back that night or next morning? to try and give me a better estimate. I never got a call back More

by None28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 12, 2026

Dealership Rating
Employee Rating

Quick and clean. Very professional and kept me up to date on my car status. More

by lwestfall0
Recommend Dealer
Yes

Other Employees Tagged: Luis Hernandez

December 30, 2025

Dealership Rating
Employee Rating

Great dealership. I bought my first car from them . Now my second and third car. More

by DESPITZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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