Luis Hernandez

Very courteous. The recall work was finished alot faster then expected. I will definitely return to Lake Ford, for future maintenance on my vehicles. The recall work was finished alot faster then expected. I will definitely return to Lake Ford, for future maintenance on my vehicles. More

by pkchpenguin Verified Customer Verified Customer

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Luis is the best! Also, the service department mechanics are very good, along with the quality they perform. Also, the service department mechanics are very good, along with the quality they perform. More

by Mike Verified Customer Verified Customer

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Great service! Amazing customer care! Thank you Luis ! Service appointment on time!! Great job guys. Amazing customer care! Thank you Luis ! Service appointment on time!! Great job guys. More

by Mike D Verified Customer Verified Customer

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Luis was very helpful. I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons they had at the time. More

by ALWINTA21 Verified Customer Verified Customer

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Excessive high pressure sales approach to selling 'optional' additional services. Bad professional image and reduces confidence for recommendations and feedback. 'optional' additional services. Bad professional image and reduces confidence for recommendations and feedback. More

by jhndrson Verified Customer Verified Customer

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I came in to get my oil changed and it was done in less than a hour and Micah was very courteous with me than a hour and Micah was very courteous with me More

by dahlborn Verified Customer Verified Customer

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I had a problem with an canister purge valve on my vehicle. Lake repaired this issue and also diagnosed and repaired an unrelated issue that was causing significant problems vehicle shuttering flashi vehicle. Lake repaired this issue and also diagnosed and repaired an unrelated issue that was causing significant problems vehicle shuttering flashing check engine light that I had attributed to the canister purge valve. I am extremely satisfied with the service team and their willingness to go above and beyond to give me confidence that my vehicle will not have this issue occur again. Driving the vehicle a significant amount of miles to ensure the issue will not come back has given me renewed confidence in my vehicle! More

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I am always pleased with the staff kindness, efficiency and on time with appointments. Cost is also comparable to other service providers and on time with appointments. Cost is also comparable to other service providers More

by cookie01951 Verified Customer Verified Customer

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Customer service is very good. Technician working very good either . I Recommend 100 % . Thank you Technician working very good either . I Recommend 100 % . Thank you More

by giorcristine Verified Customer Verified Customer

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Anthony was very professional and forthright in his communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! communications with me. It was a pleasure interacting with him. As is Luis every time I see him. Keep up the good work! More

by Mike Verified Customer Verified Customer

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