Zackary Mcmurtry

⭐⭐⭐⭐⭐ We had such a fantastic experience at Lake Ford purchasing my husband’s Ford F-150! The entire team went above and beyond to make sure we found the right truck at the right price, and we couldn’t b purchasing my husband’s Ford F-150! The entire team went above and beyond to make sure we found the right truck at the right price, and we couldn’t be happier with how everything turned out. Josh Overlee was absolutely wonderful to work with. He took the time to listen to exactly what we were looking for, answered all of our questions, and helped us find an F-150 that checked all the boxes for our family. He was friendly, knowledgeable, patient, and never made us feel pressured or rushed. We also worked with Ryan Heine, who was incredibly helpful throughout the process. He worked hard to make the numbers work for us and made sure we felt comfortable and confident with the purchase. We really appreciated how straightforward, personable, and accommodating he was. Brock Ellerson in the service department also deserves a huge shoutout! He was extremely helpful and made sure everything with the truck was taken care of. It’s clear that the customer service at Lake Ford doesn’t end once the paperwork is signed—they truly care about making sure you’re happy with your vehicle afterward, too. What stood out most was how genuinely everyone seemed to care about finding the best option for us, rather than simply selling us a vehicle. Buying a truck is a big purchase, and Josh, Ryan, and Brock made the entire experience smooth, comfortable, and actually enjoyable. Ed absolutely loves his F-150, and we feel great about the vehicle and the deal we received. We would absolutely recommend Lake Ford to anyone looking for a new vehicle—especially if you’re in the market for a truck. Ask for Josh and Ryan, and know that you’ll be in great hands with Brock in service as well! Five stars all around. We’ll definitely be back! More

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⭐⭐⭐⭐⭐ We had an absolutely AMAZING experience with Lake Ford and cannot recommend them enough! From start to finish, we felt like everyone genuinely cared about getting us into the right vehicles for Lake Ford and cannot recommend them enough! From start to finish, we felt like everyone genuinely cared about getting us into the right vehicles for our family and our situation—not just making a sale. Our salesman, Josh Overlee, was phenomenal. He was incredibly friendly, helpful, patient, and attentive to every single detail. He worked hard to make sure we got the best vehicle at the best price and made the entire process so easy. It was the little things that really stood out, too—even down to Josh taking the time to clean my license plate holder before putting it on my new car. That small gesture says so much about the level of care he puts into his customers! We also had the pleasure of working with Ryan Heine, who was fantastic throughout the entire process. He was knowledgeable, helpful, and truly worked with us to make sure everything made sense for our family financially and that we felt completely comfortable with our decisions. We also want to give a huge shoutout to Brock Ellerson in the service department. Brock was just as wonderful to work with—friendly, caring, helpful, and willing to go above and beyond to make sure everything was taken care of. Between Josh, Ryan, and Brock, we genuinely felt taken care of every step of the way. They listened to what we needed, cared about the details, worked hard to get us the best prices and the best vehicles for our situation, and never made us feel like we were just another customer. Buying vehicles can be stressful, but this team made the experience exciting, comfortable, and easy. We left feeling extremely confident in our purchases and incredibly appreciative of how we were treated. If you’re looking for a dealership that actually cares about its customers, go to Lake Ford and ask for Josh, Ryan, and Brock. We would recommend them 100% and will absolutely be returning in the future! More

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My sales person was absolutely fantastic to work with. Thorough, responsive, and listened to what my needs were. They didn’t have a truck on the lot so he went and found it. Absolutely what I was look Thorough, responsive, and listened to what my needs were. They didn’t have a truck on the lot so he went and found it. Absolutely what I was looking for. Can’t say enough about the work that Mike has done for me. Mike found all the rebates that I could take advantage of and really treated me fairly on my trade in. Multiple trucks were shown and I picked the best deal, and best truck to fit my needs. Very professional, non-pressure, and again, very professional. The dealership was great to work with. Good support structure aligned with my purchase. Very grateful! More

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This dealer had the vehicle I needed delivered and worked with me on the logistics. The salesman Nate in particular was very helpful even when I disclosed that I was making an offer on another vehicle at a with me on the logistics. The salesman Nate in particular was very helpful even when I disclosed that I was making an offer on another vehicle at a different dealer. His professionalism and helpfulness made the purchase worth the extra distance to have it delivered. The only minor issue with with the delivery service which gave incorrect time estimates to the family member picking up the vehicle. That's their own issue and doesn't reflect on the dealer itself. More

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Billy was great to work with. Very responsive and answered all my questions. And working with Zackary made my "paperwork" experience as fast as possible. Would be happy to buy a Very responsive and answered all my questions. And working with Zackary made my "paperwork" experience as fast as possible. Would be happy to buy another car at Lake Ford! More

by MARTYORGAN Verified Customer Verified Customer

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We and a wonderful car buying experience with Nate. Zach helped us through the financial aspects. It was my young daughter's first car and first car buying experience. We could not be more happy with t Zach helped us through the financial aspects. It was my young daughter's first car and first car buying experience. We could not be more happy with the car or the experience. More

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Team was nice to work with thanks for all your help getting us into this edge. getting us into this edge. More

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Very hospitality truly understands very great personality. I would highly recommend. looking forward to continue business. personality. I would highly recommend. looking forward to continue business. More

by zorriemiller42 Verified Customer Verified Customer

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Efficient service. Nate helped move things along quickly and did a great job answering all my questions. Nate helped move things along quickly and did a great job answering all my questions. More

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Overall good experience. Nate was very helpful with sending info prior to the test drive and making sure that everything was lined up ahead of time. Nate was very helpful with sending info prior to the test drive and making sure that everything was lined up ahead of time. More

by jnelsonpa07 Verified Customer Verified Customer

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