Luis Llorens
Luis Llorens at Lexus of Pembroke Pines
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Luis Llorens | Page 4

New Car Sales Manager

Lexus of Pembroke Pines

16150 Pines Boulevard
Pembroke Pines, FL 33027

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4.2
48 Reviews

Languages Spoken

Spanish Spanish

4.2

48 Reviews

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48 Reviews of Luis Llorens

April 07, 2021

Dealership Rating
Employee Rating

Best car buying experience I have ever had. What was quoted to me over the phone was exactly what my cost was no pressure sales and everything was fast and convenient. I will always recommend Lexus a P More

by Pvaughn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: REINALDO ENRIQUE RIVERA RAMOS , Nicholas Ensey

Apr 07, 2021

Lexus of Pembroke Pines responded

There is nothing better than hearing that our team gave you the best car-buying experience you have ever had! Thank you for your business and your confidence in Lexus of Pembroke Pines. Enjoy your new ride!

March 05, 2021

Dealership Rating
Employee Rating

Very professional and friendly staff. Very helpful explaining features the suv has. Love the choice of vehicles and the quick delivery. The suv is amazing! More

by annette
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kazi Sofian

Mar 08, 2021

Lexus of Pembroke Pines responded

Annette - Thank you so much for shopping with us at Lexus of Pembroke Pines! We are overjoyed to hear that you received professional service from our team and are enjoying your new SUV. Congratulations!

February 15, 2021

Dealership Rating
Employee Rating

Sent in a request online for pricing on a 2021 Lexus ES350 and was called within a few minutes by Nathan. He then connected me with Mikhail to get pricing details and also with Luis to agree to the ter More

by itsmemarc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mikhail Khalev

Feb 15, 2021

Lexus of Pembroke Pines responded

We are so happy we could deliver a five-star purchase experience! Thank you for giving Lexus of Pembroke Pines your business and excellent review. We wish you many happy miles in your new car!

February 01, 2021

Dealership Rating
Employee Rating

This was the Worse unprofessional degrading condescending experience I’ve ever had at Lexus. I will No longer be doing business with this location again. More

by T_WILLIAMS8610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Fred Carey , Yucel Genc

Feb 15, 2021

Lexus of Pembroke Pines responded

This is a concerning review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

January 27, 2021

Dealership Rating
Employee Rating

I never seen in my life like Khalid my sales person show me all the little details about the car I got. I give him and A Plus. Luis the sales manager was pretty helpful. Moez the person with customer relat More

by IMSUAREZ755
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Khalid Dahir , Moez Sachedina

Jan 28, 2021

Lexus of Pembroke Pines responded

Thank you for your glowing feedback about Khalid, Luis and Moez! We are thrilled that you found what you were looking for here at Lexus of Pembroke Pines. Safe travels in your new car!

December 16, 2020

Dealership Rating
Employee Rating

The best experience ever. Easiest deal I have ever done. Luis the manager and nick the associate were warm with no pressure. I was in and out faster than any car deal I have ever done. Will highly recommend More

by Elsancho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Ensey

Dec 16, 2020

Lexus of Pembroke Pines responded

Your endorsement means the world to us! It makes our day to hear that Luis and Nick went above and beyond to make your buying experience here at Lexus of Pembroke Pines so efficient and straightforward. We wish you many safe and happy miles in your new car!

December 13, 2020

Dealership Rating
Employee Rating

Reggie is always top notch. We truly love working with him and are dedicated for the life of our Lexus and hopefully more in the future. More

by Kelley Johnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Reggie King

Dec 14, 2020

Lexus of Pembroke Pines responded

Thank you, Kelley, for leaving Lexus of Pembroke Pines a five-star review! We're thrilled to hear that Reggie has always been such a pleasure to work with and we look forward to seeing you next time.

November 02, 2020

Dealership Rating
Employee Rating

Not good experience having to deal with Luis Lorenz who promised something and when we got there it was different. Sal Kamal excellent manager wonderful! More

by mfarinas5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Sammy Libraty, Sal Kamal

Nov 02, 2020

Lexus of Pembroke Pines responded

Thank you so much for the 5-star review! We are happy you had a good experience working with Sal. We look forward to the opportunity to work with you again in the future!

October 03, 2020

Dealership Rating
Employee Rating

They will play unfair games to change the vehicle you chooses and if you caches them ,they will say Sold . They are not straight at all More

by REDASIRAGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 19, 2020

Lexus of Pembroke Pines responded

It sounds like there may have been a miscommunication here regarding the vehicle you are interested in, and I would be more than willing to speak with you about this directly. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Lynn Gonzales - Customer Relations Manager - 954-945-8581

August 31, 2020

Dealership Rating
Employee Rating

Throughout the whole process was super professional and accommodating to go beyond my needs. Luis the manager was also very helpful in finding the perfect car and deal for our budget. More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Abrahams, Erik Estrella

Sep 01, 2020

Lexus of Pembroke Pines responded

Hector, thank you for the review! We are happy to hear that Luis provided the helpful service we pride ourselves on at Lexus of Pembroke Pines, and we will certainly let him know that you appreciate his help. Enjoy your newly purchased vehicle!

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