Luis Ojeda

⭐️⭐️⭐️⭐️⭐️ I live in Ocala and drove all the way to Sarasota because I saw this dealership had great prices, and it was totally worth it! I especially want to give a shout-out to Luis Ojeda, who was in Sarasota because I saw this dealership had great prices, and it was totally worth it! I especially want to give a shout-out to Luis Ojeda, who was incredibly kind and professional. His service was excellent: he patiently explained everything, answered every question, and made me feel very comfortable throughout the entire process. The overall customer service was top-notch, something you don't find in many places these days. I definitely recommend them 100%. More

by sp_polanco Verified Customer Verified Customer

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Excellent staff. Knew what they were doing. hi hi hi hi hi hi hi hi hi Knew what they were doing. hi hi hi hi hi hi hi hi hi More

by albert43.vacc Verified Customer Verified Customer

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Best dealership experience yet! Luis and Matt took extraordinary care of us. I can’t stress how much I appreciate the patience and hospitality they showed us. Absolute 10/10 experie Luis and Matt took extraordinary care of us. I can’t stress how much I appreciate the patience and hospitality they showed us. Absolute 10/10 experience made possible by Matt and Luis. Highly satisfied. More

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I left the dealership without an owners manual and a recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m sti recharging cable. No customer should be leaving your lot without owners manual and if they have an electric vehicle without a charging cable. I’m still waiting to receive both items from the Lexus dealer. Yet my six year old vehicle that I turned in as a trade-in came with owners manual and all other manuals that came with the car originally. Very sad when you buy a car that’s worth $67,000 and you can’t even plug it in because there is no charging cable. This is really unacceptable.. More

by drklnovak Verified Customer Verified Customer

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We had a very pleasant experience buying our new car and felt we were treated special and would highly recommend the dealership. felt we were treated special and would highly recommend the dealership. More

by SALLYNOORI Verified Customer Verified Customer

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Awful customer outreach. Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my Can't get someone to get back to you and confirm or finalize important details. Been waiting 3 days for a response related to my tags and getting my social security card back. An awful experience top to bottom. More

by justin.golak Verified Customer Verified Customer

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They treated us as valued customers. They showed they cared that we were comfortable with our new vehicle They showed they cared that we were comfortable with our new vehicle More

by richard.henrichon Verified Customer Verified Customer

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I was expecting to only test drive a used vehicle. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. But after I drove it and they asked if I had a trade-in, the process started. The negotiations were easy. I drove home in my beautiful new RX 350 H. I couldn’t be happier. More

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Everyone was super helpful and responsive. Luis couldn’t do enough for us! Thank you Luis couldn’t do enough for us! Thank you More

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Working with Luis was great, straight to the point and easy going. Luis made sure I always knew what was going on in the process. Would definitely recommend. easy going. Luis made sure I always knew what was going on in the process. Would definitely recommend. More

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