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Luis Ortega
88 Reviews
Dealership Experience
5 yrs, 2 mos
Languages Spoken
English
Spanish
88 Reviews
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88 Reviews of Luis Ortega
July 09, 2022
Mark Green assisted us in purchasing our first Lexus. We were considering other options but he took the time to answer all our questions and concerns while providing insight to things we never thought of We were considering other options but he took the time to answer all our questions and concerns while providing insight to things we never thought of before. The most important thing to us was that he was not pushy at all which left us feeling confident in our decision. Everyone at this dealership was exceptionally kind and the building was clean and very well kept. Thank you again to everyone at Northside Lexus. This was the best experience I’ve had at any dealership. More
by AMHANG
Verified CustomerOther Employees Tagged: Mark Green, Jason Yeomans, Marcus Atkins
June 26, 2022
Please be wary of this dealership. As my wife and I are now turning 65, we needed a car with more safety features and have been very happy with our 2013 RX350. We purchased the new NX As my wife and I are now turning 65, we needed a car with more safety features and have been very happy with our 2013 RX350. We purchased the new NX350 last week, supposedly Lexus' most advanced vehicle, only to find out after almost hitting the garage wall, there are no parking senors on the car. Not the end of the world, but very important to older drivers with young grandchildren in the family. Northside's answer was to sell us a RX350 with 1,400 miles at full sticker, but discount our 3 day old NX350 with 200 miles almost $4,000. Not sure what else this new NX350 doesn't have that other Lexus vehicles have had for the last 10 years, but please make sure if you go to this dealership, be wary of the sales practices. More
by JF
June 22, 2022
Professional staff and a fair deal under the circumstances. Would return for our next car. circumstances. Would return for our next car. More
by JF
Other Employees Tagged: Marcus Atkins
June 12, 2022
Luis was very patient in answering our questions and ensuring we had a great experience! He was very professional and we are grateful for his help as we purchased our vehicle. ensuring we had a great experience! He was very professional and we are grateful for his help as we purchased our vehicle. More
by L.lawson073
Other Employees Tagged: James Vu
May 29, 2022
Great experience from start to finish! Greeted with a smile, professional, no pressure, listened to my requests, assured that I had the right car for me, which was exceeded my desires. Greeted with a smile, professional, no pressure, listened to my requests, assured that I had the right car for me, which was exceeded my desires. More
by LHECKART
Other Employees Tagged: Jeff in Finance
May 27, 2022
Luis was very easy to work with. He was calm. I absolutely hate the huh pressure sales pitch & Luis did not do this. He was VRRY VERY knowlegable on the product & answered all our qu He was calm. I absolutely hate the huh pressure sales pitch & Luis did not do this. He was VRRY VERY knowlegable on the product & answered all our questions without hesitation. More
by JULIEANNELLOYD
Other Employees Tagged: Hamilton Dawes
May 06, 2022
Our experience was amazing, very smooth transaction. Everyone was so helpful. I would recommend this dealership to all my friends and family. Great experience Everyone was so helpful. I would recommend this dealership to all my friends and family. Great experience More
by SHELLYSCOTT74
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