Luis Salcedo | Page 7

Wonderful customer service. Clean and professional dealership. A great car buying experience. I would highly reccommend Clean and professional dealership. A great car buying experience. I would highly reccommend More

by peakebling Verified Customer Verified Customer

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Parrish was incredibly helpful throughout the purchase process. He was friendly and welcoming, and was very clear as to what was available, and what my options were. We had a wonderful conversation during process. He was friendly and welcoming, and was very clear as to what was available, and what my options were. We had a wonderful conversation during my test-drive of the Hyundai Ioniq 6 that helped me to understand the car, of course, but also allowed me to get to know Parrish a bit. When it came time to make the purchase, Parrish was again exceedingly helpful, including removing some very rusted license plate screws! He got me all the paperwork quickly, and helped me to understand the sales process. Once it came time to talk about financing, Luis was exceedingly helpful, and was very friendly and interesting in the process. It's always stressful dealing with financial transactions, but Luis helped to remove that stress, and made it so that I truly enjoyed the discussion! More

by ajacocks Verified Customer Verified Customer

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Everyone was kind, helpful and made the car buying experience easy. We love our new palisade! Thank you! experience easy. We love our new palisade! Thank you! More

by jfoit1014 Verified Customer Verified Customer

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Great experience from calling first to make sure they had the car I wanted to our appointment to finance. Ive had my car for 10 days and have received text messages making sure I didn't have any questions. the car I wanted to our appointment to finance. Ive had my car for 10 days and have received text messages making sure I didn't have any questions. I would highly recommend Ideal to friènds and family More

by beth.largent Verified Customer Verified Customer

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Great experience, took the time to listen to what I wanted and process was very smooth and seamless, thank you! wanted and process was very smooth and seamless, thank you! More

by partay1 Verified Customer Verified Customer

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Showroom and service area, customer lounge and restrooms were pristine. All staff were extremely friendly and professional. There was no pressure throughout the sale process. were pristine. All staff were extremely friendly and professional. There was no pressure throughout the sale process. More

by kamarshallrn Verified Customer Verified Customer

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Roy did a good job and was friendly and straightforward. Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal Ideal however sucks and I wouldn't recommend people to buy here. Guillermo "Bill" Duque lied to me, I already had financing through Navy Federal and since I didn't have the check from them, he asked me if he could run a soft credit pull. I had told Roy no to running a hard pull but verbally agreed to a soft pull. Long story short he ran a hard pull through Equifax anyway probably for a way to get a financing offer. It's a crappy way of doing business and that was the third and last vehicle I will ever get from Ideal. And for what it's worth you have to sign an arbitration agreement to buy a car which says a lot. More

by montoya0 Verified Customer Verified Customer

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Easy to work with and worked very hard to get the model i wanted in a timly manner. wanted in a timly manner. More

by JIM.STARCHER Verified Customer Verified Customer

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⭐⭐⭐⭐⭐ Excellent Service and Quality From the first contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my ne contact, the team that assisted us was professional, friendly, and really knowledgeable about cars. They helped me find the perfect vehicle for my needs and budge More

by century21mmontilla Verified Customer Verified Customer

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Everybody at the dealership was extra helpful and extra vigilant. We were very satisfied with the customer support and information we got. We are very happy with the purchase we have made. vigilant. We were very satisfied with the customer support and information we got. We are very happy with the purchase we have made. More

by idelawit Verified Customer Verified Customer

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