Luis Sousa
Luis Sousa at Honda of Freehold

Luis Sousa

Parts & Service Director

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.5
104 Reviews
4.5

104 Reviews

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104 Reviews of Luis Sousa

April 01, 2026

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Employee Rating

I have purchased 2 vehicles from them and have been very satisfied with everything they have done. Service department is also very good and have you in and out in no time. More

by MIKE005
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Darryl Overby, Nilay Desai

April 01, 2026

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Worst experience of my life- unprofessional and incompetent. No regard or consideration for the customers time. Our vehicle sat untouched for 32 days with no sense of urgency to get things fixed. S More

by LGUERINO
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Recommend Dealer
No

Other Employees Tagged: Steve Mutchler

March 12, 2026

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I couldn't be happier with the incredible service provided by Hilda Velazquez. I highly recommend to have Hilda if you’re looking for a car! If it comes to SERVICE DEPARTENT - HORRIBLE just becaus More

by izabela
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Hilda Velazquez

February 24, 2026

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So quick and organized will come back defiantly for my next services . Thanks a lot More

by Mirnav.habib
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Recommend Dealer
Yes

February 16, 2026

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Respectful, explained everything well, and pleasant! everyone very respectful and nice! No problems any time I come in! More

by BELLINA16
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Recommend Dealer
Yes

January 24, 2026

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Great service. They were very honest and prompt. Didn't have to wait long and service was as expected. More

by Dwarka
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Recommend Dealer
Yes

January 21, 2026

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Great experience at Honda of Freehold. The staff was professional, welcoming, and respectful of my time. They took the time to explain everything clearly and made the whole process smooth More

by CESAR VELEZ
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Recommend Dealer
Yes

January 06, 2026

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Dealership is very clean, the service team is very attentive and every time I get serviced Jeremy experience is great. More

by jdmaxwell13
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Recommend Dealer
Yes
Jan 06, 2026

Honda of Freehold responded

We’re glad to hear you found our dealership clean and our service team attentive. We appreciate your feedback.

December 08, 2025

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Employee Rating

Great service! Service explained that the rim was ruined when I hit a metal piece on the GSP and was kind enough to take one from another car. We were on our way in More

by BRUCEHARRIS24
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Recommend Dealer
Yes

November 22, 2025

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Lou and the entire team go beyond our expectations! ! They are always professional and exceptional!!! More

by Mike F.
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Recommend Dealer
Yes
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