Luis Sousa
Luis Sousa at Honda of Freehold

Luis Sousa | Page 7

Parts & Service Director

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.5
108 Reviews
4.5

108 Reviews

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108 Reviews of Luis Sousa

August 29, 2024

Dealership Rating
Employee Rating

Again and again, Lou Sousa and the staff at Freehold Honda never disappoint!! They are absolutely exceptional in every aspect!!!! More

by Mike F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 31, 2024

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Excellent service providers. Very much satisfied with the work. They will be my go yo choice for my Honda CRV service More

by kothasaikrishna
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

July 22, 2024

Dealership Rating
Employee Rating

I waited a bit when I pulled in the garage for anyone to speak to me. Once I got a tech, it improved, but staff walked right past me without greeting me or saying we will be with you initially. More

by CBAKER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cole Craven

July 21, 2024

Dealership Rating
Employee Rating

It took two hours for an oil change and tire rotation, and I was later told it was because of a line to wash the cars - it was a waste of time. More

by laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

July 01, 2024

Dealership Rating
Employee Rating

Luis was so understanding going the extra mile to take care of my issues with such grace. Luis really went above and beyond just to help the customer. More

by SAUERPOWER
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 27, 2024

Dealership Rating
Employee Rating

Your service center is absolutely horrible. You don’t Care about your customers. You lie about your prices and you are always looking to sneak add ons. More

by alejandrocamarena1973
Service Price Transparency
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Service Communication
Recommend Dealer
No

June 20, 2024

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Employee Rating

i had good experience at the service i had for the oil change. they recommended few services as well. More

by Hirenpatel127
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

May 25, 2024

Dealership Rating
Employee Rating

Always excellent service in all levels! ! They always treat us like family, and we appreciate them More

by Mike F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 14, 2024

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Employee Rating

Its just so expensive the parts labor it would be nice if they lower the prices More

by DWIZARDOFODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2024

Dealership Rating
Employee Rating

Very easy and comfortable transaction with sales person. It was a pleasure doing business with them. I would recommend this dealer to everyone. More

by jdgator7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Steve Kocak , Carlos Oliveria

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