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Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 22

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

Write a Review

395 Reviews of Luis Tinoco

February 18, 2022

Dealership Rating
Employee Rating

Service was started quickly. Arrived prior to my appointment and was accommodated right away. They also have a contract with Lyft to take you home or to another destination. Was More

by swenson.will
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou , Joanna Davila

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Feb 18, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Volkswagen of Downtown Chicago. Please don't hesitate to reach out if you need anything else.

February 05, 2022

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Employee Rating

Excellent service and fantastic staff always meeting my needs and expectations. I am more than pleased More

by ZCRABBE8001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

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Feb 06, 2022

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 31, 2022

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Employee Rating

The service worker was patient and worked with all my concerns. Getting my car serviced was done very professionally and In a timely manner. More

by flowalkerharris
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
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Jan 31, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. We truly appreciate the five-star review!

January 24, 2022

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Employee Rating

Luis was very professional and the service was very good . Liked that I got a Lyft ride back to my house More

by THACKETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 24, 2022

Volkswagen of Downtown Chicago responded

Thank you for choosing Volkswagen of Downtown Chicago. We appreciate your feedback and great rating. We're glad to hear that Luis was able to help, and we hope to see you again!

January 20, 2022

Dealership Rating
Employee Rating

Luis was very helpful and work was done in a timely manner . Thank you and I will be back More

by THACKETT0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 20, 2022

Volkswagen of Downtown Chicago responded

Thank you for the kind words for Luis and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

January 18, 2022

Dealership Rating
Employee Rating

El services muy bueno y el personal muy atento a las necesidades del cliente gracias More

by ADRIANAQUINTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jan 19, 2022

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

January 16, 2022

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Employee Rating

Thanks for the service and getting the vehicle completed in a timely fashion and clean More

by Williamrobertdolan
Recommend Dealer
Yes
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Jan 18, 2022

Volkswagen of Downtown Chicago responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 12, 2022

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Employee Rating

Szymon in parts was great! He helped me order my parts in a proffesional and timely manner. More

by Kaylee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza, Szymon Szczypta

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Jan 12, 2022

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Szymon and our team, and we look forward to working with you again.

December 28, 2021

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Employee Rating

Excellent service, excellent customer service, very comfortable waiting area. Work is performed expeditiously; a little pricey. More

by ALFREDOG4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 29, 2021

Volkswagen of Downtown Chicago responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Volkswagen of Downtown Chicago, we look forward to having you as one of our valued customers for many more years to come!

December 21, 2021

Dealership Rating
Employee Rating

Very polite team. Always welcoming smiles and words. Assisted in a prompt manner upon my arrival. More

by TAYLORGIRALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Dec 22, 2021

Volkswagen of Downtown Chicago responded

Taylor, We are very happy to hear Luis provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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