Luis Tinoco
Luis Tinoco at Volkswagen of Downtown Chicago

Luis Tinoco | Page 23

Sr Service Advisor

Volkswagen of Downtown Chicago

1111 N Clark St
Chicago, IL 60610

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4.4
395 Reviews
4.4

395 Reviews

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395 Reviews of Luis Tinoco

December 17, 2021

Dealership Rating
Employee Rating

Excellent customer service from Luis and all the crew!! Although I don't want to have to come to the dealership, I know I will be treated well and my vehicle will be taken care of correctly. More

by REED4US
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience!

December 09, 2021

Dealership Rating
Employee Rating

Luis always takes great care of me for all my needs! I really appreciate it More

by calhandmaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Miguel Meza

Dec 10, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and the team, and we look forward to working with you again.

November 26, 2021

Dealership Rating
Employee Rating

Everything was done in a quick and timely manner, they were very professional. I would go there again. More

by oscarceja451
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza

Nov 26, 2021

Volkswagen of Downtown Chicago responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 26, 2021

Dealership Rating
Employee Rating

Jaymi was great, friendly and very helpful. I have no complaints about any part of the visit. More

by PIXXYKAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Herberto Delgado, Mike Szafraniec , Adam Khamsot, Miguel Meza, Jaymi

Nov 26, 2021

Volkswagen of Downtown Chicago responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 15, 2021

Dealership Rating
Employee Rating

I have used the service department of this dealership since purchasing my vehicle there six years ago. I return because the service is excellent and is completed promptly. More

by MOONTOMBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 15, 2021

Volkswagen of Downtown Chicago responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 13, 2021

Dealership Rating
Employee Rating

Volkswagen of Downtown Chicago is the place I trust to handle all my car needs. They are thorough and I leave there knowing I'm back on the road and my vehicle is safe. Quality and workmanship is top notc More

by V93JL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 14, 2021

Volkswagen of Downtown Chicago responded

Thank you for taking the time to share your thoughts on working with Luis and our team. We're glad to hear we delivered such a great experience!

November 11, 2021

Dealership Rating
Employee Rating

Preston was helpful, patient and attentive. The team worked with my price range and was helpful to make sure we reached an agreement that worked. More

by Ms
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Zafiriou , Mark Newton, Preston Sokol

Nov 11, 2021

Volkswagen of Downtown Chicago responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Preston and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 08, 2021

Dealership Rating
Employee Rating

Luis was very helpful and ensured my vehicle was ready on time . Will be returning soon for future services More

by kamelhampton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 09, 2021

Volkswagen of Downtown Chicago responded

Kamel ,Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Luis and our team, and we look forward to working with you again.

November 03, 2021

Dealership Rating
Employee Rating

I made an appointment. I showed up a little late. There were no issues. Luis the technician said it would be 2 to 4 hours and he called me three hours later and said I was done. Great communication, easy d More

by JACK P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2021

Volkswagen of Downtown Chicago responded

We appreciate your business and our team looks forward to serving you again soon!

October 22, 2021

Dealership Rating
Employee Rating

Kept me up to date on my repairs and dealt with the insurance policy I had More

by ISABELMAHON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2021

Volkswagen of Downtown Chicago responded

Thank you, Isabel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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