Luis Torres-Duran
Luis Torres-Duran at Royal Kia
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Luis Torres-Duran | Page 2

Sales / Leasing Consultant

Royal Kia

4333 E Speedway Blvd
Tucson, AZ 85712

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5.0
49 Reviews

Languages Spoken

English English

Spanish Spanish

5.0

49 Reviews

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49 Reviews of Luis Torres-Duran

December 22, 2023

Dealership Rating
Employee Rating

Clean, neat dealership. Open, friendly, but not over-powering employees create a casual yet professional atmosphere. I worked with Luis Torres-Duran to purchase a new vehic More

by rme8687
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 27, 2023

Royal Kia responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2023

Dealership Rating
Employee Rating

Ver kind and helpful when finding my new vehicle. Made sure when we left the car was spotless. More

by brijadegalaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Oct 24, 2023

Royal Kia responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 20, 2023

Dealership Rating
Employee Rating

Working with the Kia team was amazing, simple, honest, supportive, helpful, kind, interpersonal, and fun. More

by ramosfam12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ethan Blake

Oct 24, 2023

Royal Kia responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 10, 2023

Dealership Rating
Employee Rating

Luis made a stressful car purchase easy and very pleasant. I would highly recommend him to anyone in the market to buy a car, he is very knowledgeable and clearly answers any questions you may have. More

by clayton18101
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 11, 2023

Royal Kia responded

Clayton, I loved reading this review! Happy customers are our aim, and it appears Luis really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

October 07, 2023

Dealership Rating
Employee Rating

This is my first time going to this dealership and Luis torras was a very perfessional,kind,knowledge person who made me feel welcome and at ease(no pressure). Jesus and the other staff were great as well! More

by lisamzlopez03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Camargo

Oct 09, 2023

Royal Kia responded

Thank you for writing this amazing review for our team! At Royal Kia, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 26, 2023

Dealership Rating
Employee Rating

We are very pleased with the whole process and now have a beautiful vehicle with great gas mileage! Everyone we dealt with treated us well. You cannot ask for more! More

by Teri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Aaron Thomke , Carlos Elias

Sep 27, 2023

Royal Kia responded

Thank you so much for taking the time to let me know how happy you are with your experience, Teri! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 07, 2023

Dealership Rating
Employee Rating

Luis made it easy to get what we wanted. He is Knowledgeable about the vehicles and and clear about pricing. He explained all the details and went above and beyond to ensure satisfaction. More

by chrism
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Sep 08, 2023

Royal Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

September 06, 2023

Dealership Rating
Employee Rating

Great service from Luis, he was patient and professional, also no pressure and well informed More

by suarezr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Sep 08, 2023

Royal Kia responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 21, 2023

Dealership Rating
Employee Rating

Unexpected friendly and low pressure. Impressive handling of the sale process. Very nice handling of the trade in step. Thank you Luis! More

by rb3 sportage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Asher McCabe

Aug 23, 2023

Royal Kia responded

I am so glad we could take care of all of your needs at Royal Kia. Thank you for giving this feedback; I will be sure to share it with Luis! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

August 19, 2023

Dealership Rating
Employee Rating

Took his time to explain everything to me, he was nice and knows what he's doing More

by Javieradan102815
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 22, 2023

Royal Kia responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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