Dealer Reviews
Cars for Sale
Dealer Log In
Luke Clearwater
1,653 Reviews
1,653 Reviews
Write a Review
1653 Reviews of Luke Clearwater
May 21, 2018
Best dealership ever Luke Clearwater saved the day can't say enough about him really he is a keeper I will always go to like with any problems lots of trust Luke Clearwater saved the day can't say enough about him really he is a keeper I will always go to like with any problems lots of trust More
by BABSBARELA
Verified Customer
May 16, 2018
No disclosure of inspection cost, rude customer service Called to schedule check engine light and power seat work. At this time there was no information provided stating it would be $280 just for a diagno Called to schedule check engine light and power seat work. At this time there was no information provided stating it would be $280 just for a diagnosis. My car is an older Infiniti in poor shape. I would have never invested nearly three hundred dollars into the car as we were planning on purchasing a new car very soon. I received the work total of $3000 and knew this would be greater than the car value so decided against the work. I called Wednesday morning letting the service department know that I would be picking up the car that evening without any of the issues being fixed. When I showed up around 5:30p to pick up the car, Luke was extremely rude, stating no one told him I was picking up the car and that his guys have the car torn apart and it was not ready. Then he kept questioning who I spoke to, I did not recall the name. He then said it was probably someone in sales who didn’t relay the message. He was upset and appeared to make everyone uncomfortable when he was asking everyone if I spoke to them. Of course they are not going to fess up in front of an obviously upset coworker looking to blame someone. I said no problem that the car was not ready as my husband was waiting outside with our baby and was willing to walk over to VW dealership to purchase Atlas. He said no we close at six and I should just wait. I waited while he pounded on his keyboard and then handed me the receipt where i found out the $280 charge. I questioned him about it and he kept asking me well how much do i think i should have to pay for the service. I said i was not a specialist in this area but that it should have been disclosed prior to service because again my car is not worth it. He said so do you just think they do this work for free? he made it a point to make me feel very uncomfortable and the front desk clerk appeared very uncomfortable with his behavior as well. After enough berating i paid and i left and drove straight to Emich and purchased a new atlas. I am sure this review is going to go nowhere as I see he has multiple complaints on your website. I should’ve read the reviews before working with Luke. I can’t imagine he can get away with treating woman he encounters this way and I feel sorry for anyone who has to work along side of him and I feel sorry that your management approves of this behavior. More
by LCLARK0426
May 15, 2018
Amazing staff! Staff is always professional! I'm always treated with courtesy and a smile. It truly is the only reason that I go there is because of the staff! Thank Staff is always professional! I'm always treated with courtesy and a smile. It truly is the only reason that I go there is because of the staff! Thank you! More
by ta_golden
Other Employees Tagged: Jason Simons, Adnan Hassan, Rich McAnally , Steven "Chase" Barns, Brian Laatsch
May 15, 2018
Great service center staff, but the cost of repair to my vehicle was so ridiculous. The basic maintenance costs are competitive, but beyond that Tynans Nissan Auro center staff, but the cost of repair to my vehicle was so ridiculous. The basic maintenance costs are competitive, but beyond that Tynans Nissan Aurora was the most expensive. More
by MONALISASMITH1
May 15, 2018
Awesome service department I feel that giving the Tynan’s service department a five star review is short-changing them. I would give them six stars if I could. They always take I feel that giving the Tynan’s service department a five star review is short-changing them. I would give them six stars if I could. They always take fantastic care of my vehicles. They will be the only mechanics to work on our vehicles. Luke Clearwater bends over backwards to ensure you’re taken care of. His customer service is second to none. More
by RLJKEM1
May 14, 2018
Transmission repair Good job. Fast service. I dis not have an appointment but they fit me in. Luke Clearwater was very informative. It will recommend this service in the Good job. Fast service. I dis not have an appointment but they fit me in. Luke Clearwater was very informative. It will recommend this service in the future. More
by MROGERS328
May 14, 2018
Friendly and compassionate. My wife had emergency service at Tynan’s. She was towed in. The service department welcomed her and took care of her. She was upset until she arrived. My wife had emergency service at Tynan’s. She was towed in. The service department welcomed her and took care of her. She was upset until she arrived. Once there, she was overjoyed with the prompt attention and repair. More
by NAMICHAUD
Other Employees Tagged: Brian Laatsch
May 14, 2018
Frontire 2016 Luke was a very unpleasant person to speak to when dropping off my truck for repair. I spoke with rich to schedule my repair and he was off when I dro Luke was a very unpleasant person to speak to when dropping off my truck for repair. I spoke with rich to schedule my repair and he was off when I dropped it off. Everything about my repair was good other than the unpleasant unprofessional I had doing my truck off More
by ELISHAHENNINGSEN
Other Employees Tagged: Rich McAnally
May 08, 2018
Key fubb and transmission flushed Jason the service manager was extremely helpful and polite and listened to what I needed. I was told it be longer than what it really was. Jason the service manager was extremely helpful and polite and listened to what I needed. I was told it be longer than what it really was. More
by Bobbi
Other Employees Tagged: Jason Simons
May 05, 2018
Always awesome! I have purchased 3 cars from Tynan’s. My Nissan gets all of it service there. We just decided to start taking our Jeep to them for service. Most of th I have purchased 3 cars from Tynan’s. My Nissan gets all of it service there. We just decided to start taking our Jeep to them for service. Most of the staff have been with Tynan’s for many years. They know us and we are always treated well. More
by kkaybodin
Other Employees Tagged: Yasha Akhmedov, Adnan Hassan , Marcus
