Lyn Ford
Lyn Ford at Crest Volvo Cars

Lyn Ford | Page 18

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
4.9
522 Reviews

Dealership Experience

19 yrs, 4 mos

Industry Experience

33 yrs, 4 mos

Languages Spoken

English English

4.9

522 Reviews

Write a Review

522 Reviews of Lyn Ford

August 14, 2025

Dealership Rating
Employee Rating

Lyn, Mark and the rest of the Crest Volvo team did a great and timely job on the car. Thanks! More

by MS_RAMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Morgello, Jasmin Umanzor

Aug 20, 2025

Crest Volvo Cars responded

We are utterly delighted to hear about your positive experience with our team. It's wonderful to know that our staff provided great and timely service for your vehicle. Your satisfaction with the quality and efficiency of our work means everything to us. We truly appreciate you taking the time to share your feedback and look forward to serving you again at Crest Volvo Cars.

August 14, 2025

Dealership Rating
Employee Rating

Crest Volvo Dealership has outstandingly friendly, understanding and capable individuals on staff. Lyn has been my service advisor for many years and he is great at his position as is the lady who b More

by ABHTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 20, 2025

Crest Volvo Cars responded

Thank you for sharing such wonderful feedback about your experience with our team. We are honored to hear that our staff has consistently provided you with friendly and understanding service over the years. It's heartwarming to know that your service advisor has been taking great care of you, and that both our loaner vehicle coordinator and technician have made such a positive impression. Your loyalty and trust in Crest Volvo Cars means everything to us, and we're delighted that every visit has met your expectations. We truly appreciate customers like you who take the time to recognize our team's dedication to excellent service.

August 10, 2025

Dealership Rating
Employee Rating

Great job. They even called after we left something in our loaner car. So appreciate More

by jason.shubert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

Aug 20, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear about your positive experience at Crest Volvo Cars. Your kind words mean so much to our team. We're delighted that we could provide you with excellent service, and we're especially glad that our follow-up call regarding the item left in your loaner vehicle made a difference. Taking care of these important details is part of how we show our commitment to each customer. Thank you for recognizing our efforts and for taking the time to share your experience.

August 09, 2025

Dealership Rating
Employee Rating

Crest is the only place I will take my Volvo. Lyn Ford is my preferred service manager. More

by Mrs Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Crest Volvo Cars responded

We are pleased to hear that you trust us as your only choice for Volvo service. Your loyalty means everything to us, and we appreciate you taking the time to share your positive experience. It's wonderful to know that you have found a service manager who consistently meets your expectations and provides the quality care your vehicle deserves. We understand how important it is to have that trusted relationship when it comes to maintaining your Volvo, and we're honored to be the place you choose every time.

August 07, 2025

Dealership Rating
Employee Rating

Crest Volvo Cars are superb as is the entire dealership team. In addition, Lynn Ford representing the service team as been fantastic. I am on my third Volvo from Crest and Lynn's service capabilities hav More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Crest Volvo Cars responded

Thank you for your review, Jim. We are thrilled to hear about your wonderful experience with our team and vehicles. It means so much to know that you have chosen us for your third Volvo and that you find our cars to be exceptional. Your kind words about Lynn Ford and the service team truly warm our hearts. We understand how important excellent service capabilities, clear communication, and technical expertise are to our customers, and we are delighted that Lynn has consistently delivered on all these fronts. Your loyalty and trust in Crest Volvo Cars over the years is deeply appreciated, and we look forward to continuing to provide you with the outstanding service you deserve.

August 05, 2025

Dealership Rating
Employee Rating

Always going above and beyond to make sure that I am well taken care of, Crest is the best. More

by SAMHILOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Crest Volvo Cars responded

Thank you for your review! We are utterly delighted to hear that our team consistently exceeds your expectations and ensures you receive exceptional care. Your recognition of our commitment to going the extra mile means everything to us at Crest Volvo Cars. We truly appreciate your loyalty and trust in our service.

August 05, 2025

Dealership Rating
Employee Rating

Lynn and the manager on duty made the experience wonderful. I would not work with Jasmine again, but Lynn and the manager made the experience fantastic (per usual). Will continue to go back for al More

by ADRIENNECLARK35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jasmin Umanzor , Don't recall manager on duty but would give him 5 stars

Aug 06, 2025

Crest Volvo Cars responded

We are glad to hear about your wonderful experience with our service team. It means so much to know that Lynn and our manager provided you with the fantastic service you have come to expect from us. Your loyalty to Crest Volvo Cars for all your Volvo service needs is truly valued, and we appreciate you taking the time to share your positive feedback. We look forward to continuing to serve you with the same level of excellence you deserve.

August 04, 2025

Dealership Rating
Employee Rating

The process was very easy to arrange and get our vehicle done and back timely. More

by gre1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 05, 2025

Crest Volvo Cars responded

We are absolutely thrilled to hear that scheduling your service appointment and getting your vehicle serviced was such a smooth experience. It means everything to us when customers find our process straightforward and convenient. We truly appreciate you taking the time to share your positive experience, as it helps us know we're meeting our commitment to providing efficient and reliable service. Thank you for choosing Crest Volvo Cars, and we look forward to serving you again in the future.

August 01, 2025

Dealership Rating
Employee Rating

Lynn was wonderful and very helpful. Updated me and was quick to return my phone calls. Very friendly More

by hannahefarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

Your positive experience with Lyn means everything to us. We are thrilled to hear that you found the service wonderful and helpful throughout your visit. It sounds like you received excellent communication with prompt phone call responses, which is exactly what we strive to provide every customer. The friendly approach you experienced reflects our commitment to making each interaction as pleasant as possible. Thank you for taking the time to share your feedback about your experience.

August 01, 2025

Dealership Rating
Employee Rating

Great service as usual. They were quite busy but my car was ready quickly, as promised. More

by RADMOM73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2025

Crest Volvo Cars responded

We are pleased to hear about your positive experience with our service team. It's wonderful to know that despite our busy schedule, we were able to have your vehicle completed in the timeframe we promised. Your recognition of our consistent service quality means a great deal to us at Crest Volvo Cars. We appreciate your continued trust in our team and look forward to serving you again.

...
18
...

Dealership Inventory (483 Vehicles)

new 2026 Volvo XC90 car, priced at $70,075
2026 Volvo XC90
new
Denim Blue exterior
Automatic
All-wheel Drive
used 2023 Subaru Outback car, priced at $28,000
2023 Subaru Outback
used
Magnetite Gray Metallic exterior
CVT
All-wheel Drive
new 2026 Volvo XC90 car, priced at $70,995
2026 Volvo XC90
new
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC60 car, priced at $52,255
2026 Volvo XC60
new
Crystal White exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 Plug-In Hybrid car, priced at $80,245
2026 Volvo XC90 Plug-In Hybrid
new
Vapour Grey exterior
Automatic
All-wheel Drive
new 2026 Volvo XC90 car, priced at $77,795
2026 Volvo XC90
new
Vapour Grey exterior
Automatic
All-wheel Drive