Mac Lewis

I went in there with a goal of what I wanted and Michael helped me achieve it. Very good experience. helped me achieve it. Very good experience. More

by jgcatlin Verified Customer Verified Customer

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I visited the dealership this past weekend. The dealership show room is nice and they do have fast customer service. What they don't do is disclose all the costs for add-ons they install on th The dealership show room is nice and they do have fast customer service. What they don't do is disclose all the costs for add-ons they install on their cars on the advertised web price. When negotiating price of a car I was interested in they added on windshield coverage, battery coverage, and door-guard fee. They were able to remove windshield & battery coverage but not the door-guard which was close to $900. I felt that if that was a mandatory fee that was part of the car they should have added that to the advertised web price. The initial sales associate, Conner Chang who was pleasant to deal with. But the last staff member they sent to talk to me was Mac Lewis who was very rude and misconceiving. Totally cut throat and not willing to work on what we were looking for. Overall bad experience because of Mac and the lack of transparency with their false online advertisement. More

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Oscar secured me the best deal on my 2026 Tucson Limited! The process was refreshingly fast with no pushy tactics or forced add-ons. Even better? He still answers my car questions post-sale. True dedication! The process was refreshingly fast with no pushy tactics or forced add-ons. Even better? He still answers my car questions post-sale. True dedication! More

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Easy transaction, no pressure salesperson a Pleasure spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car More

by JZEMOG69 Verified Customer Verified Customer

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Good service. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. Just wish shuttle service was 2 ways. Or hopefully offer loan car too. More

by marixssmd Verified Customer Verified Customer

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Oscar and Jim were in such a rush to get the IONIQ over to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t set up an account to start making my monthly payments. I had to come in again to re-sign the papers, and Jim assured me I could make my second monthly payment with him and he would make sure it would go through. I did not appreciate having to go back in to do this and of course Oscar stopped all communication aside from trying to rush me to get in. Fast forward a couple weeks and Hyundai Finance keeps calling me saying that my payment was never posted, and now I have a late charge. I attempted to contact Jim, and I have never been able to reach him again EXCEPT of course when he needed me to come in. Mac stepped in since Jim was consistently unavailable and he said he would get it figured out, and ultimately he was able to get in writing that I would get a check with a refund. Over a month later, since Jim “handled” my second payment and two weeks since speaking to Mac, I still had nothing. No check, no follow through. Guest relations had to step in and get me a refund for the monthly amount + late payment. I had to come in yet again to get this refund. I was so annoyed at these constant inconveniences, miscommunication, and unavailability of Jim. Mac and Bridget were great. However I am now turned off from getting another car through Hyundai again in the future. More

by sooji229 Verified Customer Verified Customer

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Omar made the proces easy and he went above and beyond to get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was am get us our new Ioniq 5. We were not considering the car but we love it and Omar made this happen for us. We are very grateful. Everyone there was amazing and accommodating. The facility itself is clean and very organized. More

by lauratenciu Verified Customer Verified Customer

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The whole team worked with me to figure out how to meet my needs. We came to a deal I was extremely happy with my needs. We came to a deal I was extremely happy with More

by Tim Verified Customer Verified Customer

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Eddie was great and very informative. The dealership was clean and welcoming. Mark in finance was easy to talk to getting dreadful paperwork done. The whole process was a lot faster than The dealership was clean and welcoming. Mark in finance was easy to talk to getting dreadful paperwork done. The whole process was a lot faster than I’ve normally experienced at other dealerships. More

by natehopkins Verified Customer Verified Customer

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Ray provided me with a great service. He put efforts to get me a good deal. He put efforts to get me a good deal. More

by parinaztehrani Verified Customer Verified Customer

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