Bridgette Edmondson

The service I received was absolutely excellent! I felt listened to by my dealer, Omar, and had an overall positive experience! I felt listened to by my dealer, Omar, and had an overall positive experience! More

by matthewafusco Verified Customer Verified Customer

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We had a great experience at this dealership! A lot of selection and helped us to understand the car. A lot of selection and helped us to understand the car. More

by WC Verified Customer Verified Customer

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Lord she’s rude and mean and unprofessional hung up on me like I had called her home felt so disrespected like I had called her home felt so disrespected More

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I appreciated that Eddie, the salesman, was up front and honest about prices and timelines. He went the extra mile to get me in the kind of car I wanted, down to the color. He offered quick and helpful tuto honest about prices and timelines. He went the extra mile to get me in the kind of car I wanted, down to the color. He offered quick and helpful tutorials on the car's features during test drives. When he set a meeting, he showed up. When I asked if he could work with me on price, he did. That's all I want at a dealership. More

by gregorycjones Verified Customer Verified Customer

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No xxxxxxxx the whole way. Antonio was clear, factual, easy to work with. I really appreciated his easy manor and focus on closing the deal by listening to me and being respo Antonio was clear, factual, easy to work with. I really appreciated his easy manor and focus on closing the deal by listening to me and being responsive. Juan was very focused and on target. We worked through the paperwork quickly and efficiently. He maintained his friendly manor even though his associate had to leave and he was the only one there to work with closing the sales. I appreciated Antonio driving to my house to complete the deal. Overall I think my experience with SB Hyundai was very good. Not the usual for a car driving experience! THANK YOU More

by thefinkels Verified Customer Verified Customer

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I will not be doing future business with this dealership. Do not recommend! Horrible customer service! Do not recommend! Horrible customer service! More

by angie.jones Verified Customer Verified Customer

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Easy transaction, no pressure salesperson a Pleasure spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car spending my money on a vehicle I wanted and a salesperson with the knowledge to explain all the features of my new car More

by JZEMOG69 Verified Customer Verified Customer

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Oscar and Jim were in such a rush to get the IONIQ over to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t to me that Jim did not even realize he didn’t properly obtain my signatures on the financial documents. Because of his mistake and delay, I couldn’t set up an account to start making my monthly payments. I had to come in again to re-sign the papers, and Jim assured me I could make my second monthly payment with him and he would make sure it would go through. I did not appreciate having to go back in to do this and of course Oscar stopped all communication aside from trying to rush me to get in. Fast forward a couple weeks and Hyundai Finance keeps calling me saying that my payment was never posted, and now I have a late charge. I attempted to contact Jim, and I have never been able to reach him again EXCEPT of course when he needed me to come in. Mac stepped in since Jim was consistently unavailable and he said he would get it figured out, and ultimately he was able to get in writing that I would get a check with a refund. Over a month later, since Jim “handled” my second payment and two weeks since speaking to Mac, I still had nothing. No check, no follow through. Guest relations had to step in and get me a refund for the monthly amount + late payment. I had to come in yet again to get this refund. I was so annoyed at these constant inconveniences, miscommunication, and unavailability of Jim. Mac and Bridget were great. However I am now turned off from getting another car through Hyundai again in the future. More

by sooji229 Verified Customer Verified Customer

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Hyundai Torrance dealership was very helpful along the process of leasing another vehicle. This is my 2nd time coming to this location for a new car and it has been the best experience . process of leasing another vehicle. This is my 2nd time coming to this location for a new car and it has been the best experience . More

by cheyenneemail Verified Customer Verified Customer

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Kevin was great. He was very patient as I worked through the decisions. He was thorough with his follow up and he was careful about my time. He was great to work with He was very patient as I worked through the decisions. He was thorough with his follow up and he was careful about my time. He was great to work with. More

by rants-marabou.0e Verified Customer Verified Customer

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