Mace was excellent and friendly.
Had prenegotiated a deal. Got me in and out in less than two hours and didn’t try to pull any fast ones on me when I came in for signing.
Had prenegotiated a deal. Got me in and out in less than two hours and didn’t try to pull any fast ones on me when I came in for signing.
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by Alex H
Verified Customer
Verified Customer
Apr 28, 2025 -
South Bay Hyundai responded
Thank you for sharing your experience! We’re thrilled to hear that Mace was able to make your visit smooth and efficient, and that everything went as planned without any surprises. We always strive to provide honest and transparent service, and it’s great to know we met that standard during your visit. Enjoy your new vehicle, and we look forward to assisting you again in the future!
Very good experience with this dealership and very kind
and helpful experience overall. 5 stars
and helpful experience overall. 5 stars
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by lukewang1983
Verified Customer
Verified Customer
Other Employees Tagged:
Richard Andersen, Steven Suh
Apr 28, 2025 -
South Bay Hyundai responded
Thank you so much for the 5-star review! We’re thrilled to hear that you had a great experience and that our team was able to provide you with kind and helpful service. Your feedback means a lot to us, and we’re grateful for your trust.
We look forward to serving you again in the future!
They used the toll road when delivering my car, but I
only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and
only found out after receiving the receipt. I contacted them immediately, and they said they would take care of it. However, it’s been two months and they still haven’t paid. I’ve followed up by phone, text, and email, but all they do is keep repeating the same lie—that they’ll take care of it. Throughout this process, I’ve been in contact with Mace Bradley, Bridgette Edmondson, Richard Andersen, and Tracy Ferrara. While they all speak politely, not a single one of them has been honest or actually followed through with anything.
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by Ahn
Apr 22, 2025 -
South Bay Hyundai responded
Thank you for bringing this to our attention. We sincerely apologize for the delay and any frustration this has caused. Please be assured that the bill for the toll has been paid, and we have reached out to you to resolve the situation. We understand the importance of following through on commitments and are sorry for not meeting your expectations sooner. Our team has been working on addressing your concerns, and we appreciate your patience. If you have any further questions or need additional assistance, please don't hesitate to contact us.
Justin Rodriguez was outstanding -- straightforward,
transparent, and responsive. As a consequence, we were able to get a deal done right away, and the entire process was a pleasant one.
My overall e
transparent, and responsive. As a consequence, we were able to get a deal done right away, and the entire process was a pleasant one.
My overall experience with South Bay Hyundai was excellent. Although I only interacted with Justin and Mace Bradley (also fantastic), I felt that the entire dealership was on the same page, hospitable, and customer-oriented.
Before completing this lease, I interacted with at least a half-dozen dealerships, including other Hyundai locations. By far, Justin and South Bay Hyundai were the best.
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by rtagorda
Verified Customer
Verified Customer
Apr 22, 2025 -
South Bay Hyundai responded
Thank you so much for the glowing review! We’re thrilled to hear that Justin and Mace provided such an outstanding experience for you. Their straightforward, transparent, and responsive approach truly reflects the values we strive for here at South Bay Hyundai. We’re also so glad to know you felt the entire team was aligned and focused on your needs. We’re honored to have earned your trust, especially after working with several other dealerships. We look forward to serving you again in the future—enjoy your new Hyundai!
We had a great experience working with Mace, and we're
thrilled with our new car. Mace was very helpful, not at all forceful or pushy, and we felt very comfortable working with him from test drive to purc
thrilled with our new car. Mace was very helpful, not at all forceful or pushy, and we felt very comfortable working with him from test drive to purchase. Everyone at the dealership was great, and the whole process was a lot smoother and less stressful than we anticipated. Highly recommend Mace and South Bay Hyundai!
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by kathleenoneill23
Verified Customer
Verified Customer
Apr 03, 2025 -
South Bay Hyundai responded
Thank you for sharing your wonderful experience! We're so glad to hear that Mace made your car-buying journey smooth, comfortable, and stress-free. It's great that you felt at ease from the test drive to the purchase, and we truly appreciate your recommendation. We’re thrilled that you’re happy with your new car and that everyone at the dealership helped make the process a positive one. Looking forward to serving you again in the future!
I'm very satisfied with the friendly and proactive
service. I also appreciate the quick documents processing.
service. I also appreciate the quick documents processing.
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by soyeoni74
Verified Customer
Verified Customer
Other Employees Tagged:
Susan Kim, Steven Suh
Apr 03, 2025 -
South Bay Hyundai responded
Thank you for your kind words! We're thrilled to hear that you were satisfied with our friendly and proactive service. Making the process smooth and efficient—especially with quick document processing—is always our goal. We truly appreciate your support and look forward to assisting you again in the future!
Very helpful, everyone pitched in to help each other and
get us what we wanted. Felt very taken care of.
get us what we wanted. Felt very taken care of.
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by jreeves5
Verified Customer
Verified Customer
Apr 03, 2025 -
South Bay Hyundai responded
Thank you for your wonderful review! We're so glad to hear that our team worked together to ensure you got exactly what you wanted and that you felt well taken care of. Providing a seamless and supportive experience is what we strive for. We appreciate your trust and look forward to assisting you again in the future!
Best,
Your South Bay Hyundai Team 🚗
Excellent lease experience, with Mace really taking time
to show me around the car and how to get it setup. Just an all around great experience buying a car.
to show me around the car and how to get it setup. Just an all around great experience buying a car.
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by Tim
Verified Customer
Verified Customer
Mar 28, 2025 -
South Bay Hyundai responded
Thank you for your wonderful review! We’re so glad to hear that Mace made your lease experience exceptional by taking the time to walk you through the car and help with setup. Providing great service and ensuring you're comfortable with your new car is always our priority. Enjoy your new ride, and we look forward to assisting you again in the future!
Got a lease and had a great smooth experience.
Friendly and didn’t try to upsell me.
Friendly and didn’t try to upsell me.
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by Ucla Alumn
Verified Customer
Verified Customer
Other Employees Tagged:
Richard Andersen, Steven Suh
Mar 28, 2025 -
South Bay Hyundai responded
Thank you for sharing your experience! We're so glad to hear that your lease process was smooth and hassle-free. Our team prides itself on providing friendly, straightforward service without any pressure. We appreciate your trust in us and look forward to assisting you again in the future. Enjoy your new car!
I came in for a recall appointment and was greatly
assisted with the process, the staff were really helpful with detail explanation and Tech Ramos did the job faster than was estimated.
Thanks to all
assisted with the process, the staff were really helpful with detail explanation and Tech Ramos did the job faster than was estimated.
Thanks to all the staffs and Techs at South Bay Hyundai.
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by kuticheny
Verified Customer
Verified Customer
Service Price Transparency
Mar 24, 2025 -
South Bay Hyundai responded
Thank you for your great feedback! We're glad to hear that our team, especially Tech Ramos, provided excellent service and completed the recall work efficiently. We appreciate your trust in South Bay Hyundai and look forward to serving you again!