Maddie Wojciechowski
Maddie Wojciechowski at Russ Darrow Honda

Maddie Wojciechowski | Page 15

Service Advisor

Russ Darrow Honda

10851 W Metro Auto Mall
Milwaukee, WI 53224

Contact Me
4.8
152 Reviews

Dealership Experience

6 yrs

Languages Spoken

English English

4.8

152 Reviews

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152 Reviews of Maddie Wojciechowski

January 31, 2025

Dealership Rating
Employee Rating

Not very forthcoming… anything to make a sale… runs credit before discussion of you’re financial situation leaving you with either hard credit hit or hard hit and no choice to buy.. also not good with More

by MEANDMY311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Rowley Clayborn , Adriana Perez, Yazen Saleh, Porchia Woodson

Feb 03, 2025

Russ Darrow Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. George Matthews george.matthews@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

Great customer service quote was correct work was done fast and right very good job More

by mtlca_rcks1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jay Malkowski, Jonathan Stein, Rachel Aguilar, Aleiah Brown , Christopher Berger, Tiffany Breuer, Adriana Perez, Yazen Saleh, Alondra Sandoval

Jan 31, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

They have always taken good care of me and my vehicles. I will trust Jay, and his team with my next car too. More

by Rodi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2025

Russ Darrow Honda responded

Thank you, Rodi, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jay and our team here at Russ Darrow Honda. George Matthews george.matthews@russdarrow.com

January 30, 2025

Dealership Rating
Employee Rating

Quick and efficient service. Rachel kept me updated throughout my time waiting. I would recommend them More

by JPRILL67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachel Aguilar , Christopher Berger, Tiffany Breuer

Jan 31, 2025

Russ Darrow Honda responded

Thanks for sharing your thoughts about your experience with Rachel here at Russ Darrow Honda. We appreciate your business and hope to see you again soon! George Matthews george.matthews@russdarrow.com

January 23, 2025

Dealership Rating
Employee Rating

Quick, upfront service. Clean waiting room. Love the video summaries from the technician. would recommend to others. Price is market standard for a premium oil change. More

by jsbachop1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Gresbach

Jan 23, 2025

Russ Darrow Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Honda to be a positive one. Please don't hesitate to reach out if you need anything else. George Matthews george.matthews@russdarrow.com

January 22, 2025

Dealership Rating
Employee Rating

Experience was great. Warranty work. However, you recommended breaks and rotors, tires, and timing belt replacement. The expected cost was twice what it would be at a l More

by wajthird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2025

Russ Darrow Honda responded

Thank you for your review. We're sorry you didn't have a 5-star experience, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. George Matthews george.matthews@russdarrow.com

January 22, 2025

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Employee Rating

Maddie was very helpful and they got my car checked out faster than anticipated. Greatly appreciate the speedy service! More

by Mary Dziatkiewicz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 22, 2025

Russ Darrow Honda responded

Thank you for your business and this review, Mary. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. George Matthews george.matthews@russdarrow.com

January 21, 2025

Dealership Rating
Employee Rating

Maddie was a great help. We have been there many times before, and Maddie has always been helpful. Would highly recommend her to others if there was an option button. We have More

by anthonyheu90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AL COBB, Jonathan Stein

Jan 21, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Maddie met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

January 20, 2025

Dealership Rating
Employee Rating

Maddie was great! She listened to my assessment of the problem took good notes for the mechanic because it was a tricky fix that could've cost way more if they did not More

by jrdrex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 21, 2025

Russ Darrow Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. George Matthews george.matthews@russdarrow.com

January 17, 2025

Dealership Rating
Employee Rating

Easy to work with, fair prices, willing to work with you to keep your car updated and your budget intact. I've been going to Russ Darrow for 5 years and it's been a good experience. More

by BBurke2284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Stein, Rachel Aguilar , Tiffany Breuer, Alondra Sandoval

Jan 18, 2025

Russ Darrow Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Honda, we look forward to having you as a valued customer for many years to come! George Matthews george.matthews@russdarrow.com

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