Maggie Carrigan
Maggie Carrigan at Lake Norman Chrysler Dodge Jeep Ram
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Maggie Carrigan | Page 4

Sales

Lake Norman Chrysler Dodge Jeep Ram

20700 Torrence Chapel Rd
Cornelius, NC 28031

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5.0
613 Reviews

Maggie was raised in North Carolina and spent 10 years in Connecticut and 10 years in Florida. She's lived in the Lake Norman area for over 2 decades. Maggie's interests include: gourmet cooking and designing, horseback riding and snowball fights with her Chocolate Lab. She has one step-daughter that lives in Maine and two living in Germany.

Dealership Experience

20 yrs, 4 mos

Industry Experience

23 yrs, 11 mos

5.0

613 Reviews

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613 Reviews of Maggie Carrigan

September 30, 2023

Dealership Rating
Employee Rating

Hi pressure salespeople who tag team you with FEES and add ons .Plus try to charge you for items not on my truck. Took 4 hours and 3 walk outs to get close to my liking and still not satisfied but my fau More

by virgiljohnson98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Others brought in with HI fee’s don’t like to remember this hassle anymore but my fault for not leaving

Oct 03, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Virgiljohnson98, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Oct 04, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you Mr. Johnson for your honest opinion of our dealership. I'm sorry to hear about your frustrating experience with Lake Norman Dodge. It's important for consumers to have transparent and honest interactions with dealerships. We enlist multiple team members to research and ensure that we are pricing our vehicles in an honest and fair market pricing to ensure that everyone receives a great deal. Your Sales consultant Maggie Carrigan, does not have control of the pricing and has to rely on the help of Management and Finance to ensure you are getting the best deal possible. Our team worked with you at the time of purchase, to ensure we could get the best rate and trade value possible at the time of purchase. We apologize that you are still dissatisfied with this deal and if you are willing, you can reach out to our Sales Manager, Aaron Westphal, to discuss this concern further. Regarding your car payment situation, it's essential to communicate with Skyla Credit Union promptly to explain the circumstances of trading the vehicle. When purchasing a vehicle, a pay off can take up to 30 days. This is explained during the negotiation phase with Management and again with the Finance team. This allows time to ensure that the funding is complete for your new purchase. Once funding is completed, the vehicle is paid off and the lien is removed. We advise all customers with active loans at trade in to make any upcoming payments to ensure their credit is not affected by their purchase. Anything difference in the payoff amount after the payoff has been made will be returned to the customer by the financial company. Again, we apologize for your frustration and are willing to speak with you to work toward a resolution.

Oct 04, 2023

virgiljohnson98 responded

Also I just wanted you to know that I have had to make this months car payment on the car I sold to Lake Norman DODGE on September 16th . Ain’t that just another stressful situation that I have been dealing with from Lake Norman Dodge !! Skyla Credit Union is upset with me because of Lake Norman Dodge. So sorry or no worries from the dealership is a bad joke response over the phone to me . Not your stress or wasted time trying to figure out what to do. Wasting my energy on something that I didn’t think was a issue guess they’re MAD at me for my HONESTY

September 28, 2023

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I came to lake Norman looking for a new car. This was going to be my first car purchase so I was really nervous and new to the whole experience. When I walked in Maggie was quick to greet me and More

by lacey smith
Purchase Time
Recommend Dealer
Yes
Sep 30, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Lacey Smith, thank you for your kind review; we are happy to pass along your comments to the team here at Lake Norman Chrysler Jeep Dodge! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 14, 2023

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I purchased a used vehicle from this dealer, and it went very well. 3 weeks later I came back and bought a vehicle for my company. 2 car purchases in one month. That pretty much says it all. Great experienc More

by jgolightly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mark Wright, Phil Grainger

Sep 17, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience and review. And thank you for your continued business and trust.

September 07, 2023

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Employee Rating

Excellent service I’m very happy with the people and how easy everything was. I would let everyone know how happy this event was. More

by mrsam68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 11, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 05, 2023

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Please write 15 words about this dealership. 15 word minimum. Your review. Back and next. More

by tjones3160
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 09, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi Tjones3160, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We would like to work towards a resolution, so if you are willing, please reach out to us at (704) 896-3800 to discuss this further.

September 05, 2023

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Great customer service. Listened to what I wanted and found it on the lot. Took time to go over the details and were efficient. More

by jcnicastro1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Gibson, Willie Brown, Juwan Clark, Michael Botti, Mackenzie Gillespie , Chris Blue, Abby Christie, Donnie Clamon, Camil Guerra

Sep 08, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 04, 2023

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Employee Rating

Write at least fifteen words about this dealer. Your review. 15 words minimum. That’s it More

by tjones3160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 07, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 24, 2023

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I had an absolute blast buying my first wrangler with Maggie. This was the second jeep vehicle that I purchased with her, and I was super happy to come back to her for the second go around. She helped me More

by Philco555
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 29, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lake Norman Chrysler Jeep Dodge and we hope to see you again soon!

August 14, 2023

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Employee Rating

I ABSOLUTELY LOVE THIS DEALERSHIP! ! They treat you like FAMILY as soon as you walk in the front door. I am in and out in no time. This is one Dealership, that I can honestly say they More

by beachboy2874
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 02, 2023

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Employee Rating

My brother bought his jeep there last year from Maggie so where else would I go for mine...it's Maggie or nowhere More

by margaretschurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Murphy

Aug 05, 2023

Lake Norman Chrysler Dodge Jeep Ram responded

Thank you for your loyalty! We're honored that you chose us for your Jeep purchase, just like your brother did with Maggie last year. Our team is thrilled to assist you in finding the perfect Jeep. If you have any questions or need support, feel free to reach out. We appreciate your trust and look forward to serving you again.

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