Maggie Matir | Page 94

Maggie is the best I went to get airbags replaced bc they were recalled. Not only did Maggie do that, but she inspected my car, found out what my warranty covered so I w I went to get airbags replaced bc they were recalled. Not only did Maggie do that, but she inspected my car, found out what my warranty covered so I would pay the least amount out of pocket, set me up with a nice rental car, and kept me updated on my car status throughout. Couldn't ask for better service. Thx maggie More

by wconnery Verified Customer Verified Customer

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Great service I love this dealership great people, great service and quality work. Will always get my cars from here. I've been coming here for years. I love this dealership great people, great service and quality work. Will always get my cars from here. I've been coming here for years. More

by riveramel3 Verified Customer Verified Customer

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Excellent Service rep was pleasant very professional in promising and delivering as promised my vehicle in the time stated I will go there as long as Maggie Yas Service rep was pleasant very professional in promising and delivering as promised my vehicle in the time stated I will go there as long as Maggie Yasmin Kevin is available to have my vehicle service waiting past the time specified is extremely rear for me More

by pblair67 Verified Customer Verified Customer

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Half assed Two day service took almost 8 days. They never gave a proper detail like promised. Tints were removed with lots of leftover in the edges. Worst of all Two day service took almost 8 days. They never gave a proper detail like promised. Tints were removed with lots of leftover in the edges. Worst of all they left my oil plug loose, I immediately went to a jiffy lube around the corner, and the mechanic removed the cap by hand right in front of me. So many other little things too but those were the biggest complaints. Rental is $8 a day not including insurance which is not bad, but I had to pay for 7 days rental when I was planning for 2. More

by crystal.terrero Verified Customer Verified Customer

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Amazing customer service from Margaret Margaret attended me right away my key was defective and Margaret and her team jumped right on it and took care of me in timely fashion Margaret attended me right away my key was defective and Margaret and her team jumped right on it and took care of me in timely fashion More

by elijah2819 Verified Customer Verified Customer

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felt so welcomed that I didn't even care about my issue. Mr day started it all off right. His welcome and good morning had such a positive impact on me. Maggie is the truth. She was so understanding and swee Mr day started it all off right. His welcome and good morning had such a positive impact on me. Maggie is the truth. She was so understanding and sweet. She is a main reason I would definitely come back and only want her to help, even though I know your whole team is good. Maggie's customer service was untouchable. She is great at her job and should be recognized for it. Between Maggie and Mr day it made my experience wonderful and pleasant. More

by howell.woods Verified Customer Verified Customer

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Awful experience My service appointment was for 7.30 AM. I arrived promptly before 7.00 AM and was the 2nd car in line for servicing. The check in was at approximately My service appointment was for 7.30 AM. I arrived promptly before 7.00 AM and was the 2nd car in line for servicing. The check in was at approximately 7.45 AM. To my dismay, the service rep. checked in the car behind me before mine because the person is her friend and/or family member In fact, she got out of her seat the hug the person whose car was behind mine and checked her in before mine. At approximately 11.00 AM I checked in with her and I was informed that the diagnostic tests on my vehicle were still ongoing. Again, around noon I checked in again and she repeated the same thing that the diagnosis was still ongoing. At this time I expressed my displeasure and dissatisfaction with the process because I didn't believe she was being honest and truthful. I decided to cancel the appointment and requested to have my car back. To my utter surprise, I discovered thereafter when picking my car up from the lot that in actual reality the diagnosis on my car was never done. The sales rep. essentially lied and between 7.30 AM, and approx. 12.30 PM when I retrieved my car, it was basically parked in the lot and unattended to. Sales rep, Ms. Maggie could have been more forthcoming and truthful than the treatment meted out to me. Lost a half day from work for no good reason. Very awful experience! More

by akin8a Verified Customer Verified Customer

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Not to good I brought my jeep in to fix a dent that happened in the shop and they rushed to fix my vechical and didn't do a good job I brought my jeep in to fix a dent that happened in the shop and they rushed to fix my vechical and didn't do a good job More

by dmorgan84 Verified Customer Verified Customer

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Team Maggie Maggie is a one of a kind sales rep. Very knowledgeable. She did right by me and resolved my issue in a timely manner. I would recommend to work with Maggie is a one of a kind sales rep. Very knowledgeable. She did right by me and resolved my issue in a timely manner. I would recommend to work with her. More

by Debra Morello Verified Customer Verified Customer

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Great customer service Maggy was amazing, she made sure my questions and needs were taken care of. Very detail about the work. Best customer service I've had. Thank you Magg Maggy was amazing, she made sure my questions and needs were taken care of. Very detail about the work. Best customer service I've had. Thank you Maggy!!! More

by esparza_marlene Verified Customer Verified Customer

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