Maggie Matir
Maggie Matir at Eastchester Chrysler Jeep Dodge Ram

Maggie Matir | Page 93

Service Advisor

Eastchester Chrysler Jeep Dodge Ram

4007 Boston Rd
Bronx, NY 10466

Contact Me
4.5
1,152 Reviews
4.5

1,152 Reviews

Write a Review

1152 Reviews of Maggie Matir

August 01, 2019

Dealership Rating
Employee Rating

service this place is ok. all are treated differently i suppose. im sure all can be rectified. will visit this place again in near future thanks More

by borieroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 02, 2019

Eastchester Chrysler Jeep Dodge Ram responded

It's disappointing to see this low-rating since we work hard to provide great customer service to all of our guests. I would like to talk to you about your recent visit to see how I can improve your experience. If you are willing, would you please give me a call? Thank you, Kathy Finn - Customer Care Manager - (877) 811-9330

July 22, 2019

Dealership Rating
Employee Rating

ok i guess all is fine just want to fix a certain problem i have to go back again for an unfinished work. i amhoping it gets corrected 2nd time around More

by borieroom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for the feedback! If there's anything else we can do to help you, just let us know. Kind regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 19, 2019

Dealership Rating
Employee Rating

Bad customer service I would say my overall experience was bad not good customer service took to the next day to receive a call back I would used this dealership again More

by jahfarimiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

July 18, 2019

Dealership Rating

Drop in I dropped in for a quick question and after they ran my VIN# they informed me there was a recall and ask if I wanted the piece replaced. Staff was c More

by clumarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dawn D.

Jul 19, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Taking the time to leave this review means a lot to us. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 17, 2019

Dealership Rating
Employee Rating

Great people and service as always. The team is very informative, has good customer service and will work to get to get you out as soon as possible. Always a pleasant experience. More

by MANNYRU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 19, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate your input, Manny. Glad to hear that you are consistently impressed with the service we offer here at Eastchester Chrysler Jeep Dodge Ram. Come back and see us any time! Take care! Respectfully, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 15, 2019

Dealership Rating
Employee Rating

Great service! Maggie had me In and out on a recall and it was a weekend! Great teamwork! If I were to ever service my Jeep again I would definitely be back here More

by jamiepinkx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you for sharing your feedback with us, Jamie. Maggie and our service team will be thrilled to know you were fully satisfied with your service experience. We appreciate your business and we look forward to assisting you with any future vehicle needs. Thank you. All the best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 15, 2019

Dealership Rating
Employee Rating

OIL CHANGE GREAT CUSTOMER SERVICE JUST HAD TO WAIT A DAY FOR MY JEEP TO BE SERVICE BUT OTHER WISE EVERYTHING WAS OKAY . THE ONLY THING I SUGGEST WHEN RETURN More

by HECTOR2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 17, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you so much for your kind and honest review of our dealership, Hector. We always appreciate any feedback. It was a pleasure to do business with you and we hope to see you again in the future! All the best, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

July 13, 2019

Dealership Rating
Employee Rating

This place is a scam!!! Went in with a bad clock spring , was told that it wasn’t covered under my warranty. Was quoted $1400 for the repairs , I prepaid the clock spring $ 5 More

by lopezjulissa30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Frank Perez

July 11, 2019

Dealership Rating
Employee Rating

awesome Great service! great people Would go back for all of the repairs and service up keep. There is a real family vibe here! Keep up the great work! More

by jasmine1125
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez , Kayla Benitez, Stephen Joseph, Jasmin

Jul 12, 2019

Eastchester Chrysler Jeep Dodge Ram responded

Thank you, Jasmine. Our team here at Eastchester Chrysler Jeep Dodge Ram are like family and we’re glad to hear that shows in how we do business. We appreciate your business and your kind review. Sincerely, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

June 29, 2019

Dealership Rating
Employee Rating

Service review The Service Dept. is always friendly & helpful from the moment you drive up. Setting up the appt was easy over the phone and once I arrived was greete More

by BLACKONEROCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2019

Eastchester Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to write this review about our Service Department. We want to assure that all of our customers are informed and all of their needs are met when it comes to their vehicle. I’ll share your comments with Maggie and we look forward to working with you again down the road. Warm regards, Kathy Finn Customer Care Manager Eastchester Chrysler Jeep Dodge Ram customercare@eastcjd.com Direct Tel (845) 320-3164 Customer Care Tel (877) 811-9330

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