Maggie Matir | Page 93
Service Advisor
Eastchester Chrysler Jeep Dodge Ram
4007 Boston Rd
Bronx, NY 10466
1,152 Reviews
Write a Review1152 Reviews of Maggie Matir
August 01, 2019
service this place is ok. all are treated differently i suppose. im sure all can be rectified. will visit this place again in near future thanks this place is ok. all are treated differently i suppose. im sure all can be rectified. will visit this place again in near future thanks More
July 22, 2019
ok i guess all is fine just want to fix a certain problem i have to go back again for an unfinished work. i amhoping it gets corrected 2nd time around all is fine just want to fix a certain problem i have to go back again for an unfinished work. i amhoping it gets corrected 2nd time around More
July 19, 2019
Bad customer service I would say my overall experience was bad not good customer service took to the next day to receive a call back I would used this dealership again I would say my overall experience was bad not good customer service took to the next day to receive a call back I would used this dealership again More
July 18, 2019
Drop in I dropped in for a quick question and after they ran my VIN# they informed me there was a recall and ask if I wanted the piece replaced. Staff was c I dropped in for a quick question and after they ran my VIN# they informed me there was a recall and ask if I wanted the piece replaced. Staff was courteous and friendly. More
Other Employees Tagged: Dawn D.
July 17, 2019
Great people and service as always. The team is very informative, has good customer service and will work to get to get you out as soon as possible. Always a pleasant experience. The team is very informative, has good customer service and will work to get to get you out as soon as possible. Always a pleasant experience. More
July 15, 2019
Great service! Maggie had me In and out on a recall and it was a weekend! Great teamwork! If I were to ever service my Jeep again I would definitely be back here Maggie had me In and out on a recall and it was a weekend! Great teamwork! If I were to ever service my Jeep again I would definitely be back here More
July 15, 2019
OIL CHANGE GREAT CUSTOMER SERVICE JUST HAD TO WAIT A DAY FOR MY JEEP TO BE SERVICE BUT OTHER WISE EVERYTHING WAS OKAY . THE ONLY THING I SUGGEST WHEN RETURN GREAT CUSTOMER SERVICE JUST HAD TO WAIT A DAY FOR MY JEEP TO BE SERVICE BUT OTHER WISE EVERYTHING WAS OKAY . THE ONLY THING I SUGGEST WHEN RETURN A VEHICLE TO A CUSTOMER JUST CLEAN IT UP FOR THEM IT JUST SHOW THAT THE DEALER CARS ABOUT YOUR VEHICLE More
July 13, 2019
This place is a scam!!! Went in with a bad clock spring , was told that it wasn’t covered under my warranty. Was quoted $1400 for the repairs , I prepaid the clock spring $ 5 Went in with a bad clock spring , was told that it wasn’t covered under my warranty. Was quoted $1400 for the repairs , I prepaid the clock spring $ 519 so that they could have it by the next day.. after two days in the shop they said I needed a new harness as well another $900 that was not included in my original estimate.. I decided not to continue because that was not disclosed upfront , so I took my car back.. but they would not refund any of the money I already spent on the clock spring. I said I would pay the initial dianostic but no, they wanted 6 hours of labor. I took my car and took to another dealership where they made the necessary repairs all included under my warranty only paid my deductible. So I don’t know what kind of scam they are running here when that were charging me for parts and labor yet the other dealership clearly stated that I was 100% covered under my warranty .. planning on disputing charge with my credit card. Btw all work was completed in 4 hours in the other dealership but eastchester is charging for 6 hours of labor for a car I got back in the same condition More
Other Employees Tagged: Frank Perez
July 11, 2019
awesome Great service! great people Would go back for all of the repairs and service up keep. There is a real family vibe here! Keep up the great work! Great service! great people Would go back for all of the repairs and service up keep. There is a real family vibe here! Keep up the great work! More
Other Employees Tagged: Frank Perez , Kayla Benitez, Stephen Joseph, Jasmin
June 29, 2019
Service review The Service Dept. is always friendly & helpful from the moment you drive up. Setting up the appt was easy over the phone and once I arrived was greete The Service Dept. is always friendly & helpful from the moment you drive up. Setting up the appt was easy over the phone and once I arrived was greeted with a friendly & efficient person who sent me to Maggie. She continued to check my truck in, went to the waiting room & Maggie kept me updated on my vehicle via text. Didn’t have to wait long for the truck to be serviced. More
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