Mahaman Kolo | Page 3

Christene provides exceptional customer service! She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both car She is a pleasure to work with. Christene anticipated the needs and emailed documents to ensure a quick and easy purchase process. She is both caring and professional. Tony is very welcoming and also provides excellent customer service. I am definitely pleased with the purchase process and satisfied that I received a fair price for the vehicle. I have purchased many vehicles in the past and Owing Mills Mercedes far exceeds other dealerships. Keep up the great work! More

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Absolutely outstanding experience. The dealer was extremely helpful, patient, and transparent—like working with a trusted family member. No pressure, no gimmicks, just honesty and a ge The dealer was extremely helpful, patient, and transparent—like working with a trusted family member. No pressure, no gimmicks, just honesty and a genuine effort to make sure I felt comfortable every step of the way. Highly recommended! More

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The dealership was very welcoming and quick with any and all service. Christene was very patient with me helped me find the perfect car super fast it was unbelievable. She’s very attentive and made the whol all service. Christene was very patient with me helped me find the perfect car super fast it was unbelievable. She’s very attentive and made the whole process so much easier than I thought it would be as a first time buyer! More

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I had the best experience ever! Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact Dennis Epps was an outstanding salesman and a true veteran in the automotive industry. He made the car buying process efficient and seamless. In fact, my husband was impressed by the fact that all he had to do with come in and sign his paperwork, which he did on his lunch break! Dennis synced and set up my profile prior to my arrival and my New 2026 GLC 300 Mercedes looked like a beacon of light sitting in the showroom with a big red and white bow on it. I could not have asked for more. So, I would like to thank Dennis and Mercedes Benz, Owings Mills for enhancing my purchase experience and should you be in the market for RED CARPET SERVICE, then this is the dealership and sales Professional that you want. More

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We purchased a GLS450 last year with Christine. She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought She had been helpful several times over the year and when we had an accident and had to replace our vehicle, Christine is the first person we thought of. She is responsive, professional, and extremely helpful. We are her customers as long as she will have us. More

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Christene service was awesome. She was able to find me the car that fits into my budget within a short period. I will surely recommend her service. She was able to find me the car that fits into my budget within a short period. I will surely recommend her service. More

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I had an outstanding experience with both the sales representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expecta representative, Elliot Bourne, and the sales manager. The level of professionalism, care, and dedication they demonstrated went far beyond my expectations. Mr. Bourne went over and above the call of duty — even coming in on his day off to ensure that everything was handled smoothly and that I was taken care of. That kind of commitment is rare and speaks volumes about his dedication to his customers. There were no bogus or fake fees added to my deal. There were no aggressive tactics or pressure of any kind. He was so pleasant and professional. The sales manager, Mr. Pozderac, also played an exemplary role, ensuring that the process was seamless and that all my questions and concerns were addressed thoroughly. Together, they created a truly exceptional experience that left me confident and satisfied with my purchase. I was even surprised at how much I enjoyed my time in the finance office with Mr. Kolo. I can't remember a time when that was true. The whole experience is high tech. I cannot say enough about how impressed I am with their efforts. They turned what could have been a stressful process into an easy and enjoyable one. I will buy every Mercedes from this dealership in the future and recommend anyone in the market to do the same. More

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Elliott Bourne III, is a top professional. My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Ellio My wife and I purchased three Mercedes -Benz from Elliott, he is truly the best salesperson. He is knowledgeable, and attentive to all details. Elliott is extremely exceptional in what he does to please his customers. More

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Thank you to Dennis Epps! Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the pro Once again, for the fifth time, he has helped me into a new vehicle. Dennis is truly the best salesman—knowledgeable about every detail of the product, personable, and professional at every step of the process. Big shot out to the entire Owings Mills team from the GM Jonathan, Tony, Dennis, and team!! Thank You!! More

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Friendnly,professional, supportive,reputable,clean environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles environment,exceptional service,dedicated,very helpful, knowledgeable about their vehicles More

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