Malcolm Rooks | Page 2

Worked with Jamie Reeves, great customer service always responded quickly to address any concerns. I purchased my car in Newport News I realized after purchasing I was missing the tow hitch cover and reach responded quickly to address any concerns. I purchased my car in Newport News I realized after purchasing I was missing the tow hitch cover and reached out to Jamie and she scheduled a time for me to come in the service department installed the cover in lease then five minutes. More

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I'd like to give the biggest shout out ever to Mr. Malcolm Rooks and Ms. Maria at Casey Chevrolet in Newport News!! Thank a mil for everything. You all displayed excellent customer service which is ex Malcolm Rooks and Ms. Maria at Casey Chevrolet in Newport News!! Thank a mil for everything. You all displayed excellent customer service which is extremely important to me. They listened to what I needed and wanted but also worked with what I had to spend. They found a good car for me that is the perfect combination of all 3. I really can't thank you both enough. Thank one last time!! More

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Thank you Jamie ! You were very patient with Aaron and myself during our second purchase with Casey Chevrolet! You not only got us what we wanted, but you did it quickly! Thanks again to you and Malcom. myself during our second purchase with Casey Chevrolet! You not only got us what we wanted, but you did it quickly! Thanks again to you and Malcom. More

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Walked in after work to see what my options were with not so good credit. They treated me like I was someone important. They were very respectful and not pushy. so good credit. They treated me like I was someone important. They were very respectful and not pushy. More

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Jamie made our Casey experience awesome! We had a bad experience there before and with her great service she redeemed the dealership as a whole! Extremely friendly and personable. experience there before and with her great service she redeemed the dealership as a whole! Extremely friendly and personable. More

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Maria's transparency, honesty and sympathy after my accident made a difficult time not so awkward. She was exceptional and hands on for this transaction. I had no intention of buying new or now, and wi accident made a difficult time not so awkward. She was exceptional and hands on for this transaction. I had no intention of buying new or now, and with the financing and advantages she found for me as a nurse it was seamless. More

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I love the atmosphere and the people who genuinely took the time out to help me Jamie Reeves And Travis Truly Thankful Password For you guys the time out to help me Jamie Reeves And Travis Truly Thankful Password For you guys More

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Great customer service, even with the back and forth my interest were met no complaints from me she's definitely a rock star thank you interest were met no complaints from me she's definitely a rock star thank you More

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I really enjoyed working with Malcolm and Michele! Customer service was AMAZING! Not pushy at all! Very down to earth, cool people! Mrs Michele went above and beyond and I am grateful to have had her Customer service was AMAZING! Not pushy at all! Very down to earth, cool people! Mrs Michele went above and beyond and I am grateful to have had her assist me with such an important purchase for my class of 2020 Senior!! She absolutely loves her 2017 Chevy Trax!! Thank you both soooo much!! More

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Great customer service, no pressure whatsoever. I honestly feel that my interests were in good hands with Maria, stop by and ask for her you will not be disappointed. honestly feel that my interests were in good hands with Maria, stop by and ask for her you will not be disappointed. More

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