Manny Garcia
Manny Garcia at Reliable Nissan

Manny Garcia

Service Director

Reliable Nissan

9951 Coors Boulevard Northwest
Albuquerque, NM 87114

Contact Me
4.0
132 Reviews

Dealership Experience

6 yrs, 5 mos

Industry Experience

10 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.0

132 Reviews

Write a Review

132 Reviews of Manny Garcia

June 05, 2025

Dealership Rating
Employee Rating

Due to a clerical error the previous was listed as point of contact for my vehicle. The vehicle sat on the lot until I came for it. I provided all the information when I dropped the vehicle off for servi More

by FRDLGN
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Anaya

Jun 09, 2025

Reliable Nissan responded

Thanks for your feedback. We apologize for the clerical error and appreciate your understanding. We're committed to improving our service and ensuring your experience is seamless in the future. Your input helps us get better!

June 02, 2025

Dealership Rating
Employee Rating

Warranty process was not smooth at all. The paint blemish on the hood that was supposed to be repaired is still there after leaving the vehicle with the dealership for the better part of a More

by BHUTCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

Jun 09, 2025

Reliable Nissan responded

Leaving your vehicle with us for an extended time without the paint blemish being addressed as expected is not the standard we aim to provide. If you decide to revisit this issue or have any questions, please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 02, 2025

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Employee Rating

Thanks for provide road assistant number I call and send tow for mi frontier tjhanks More

by JAROCH2001
Service Price Transparency
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Recommend Dealer
Yes
Jun 05, 2025

Reliable Nissan responded

We’re thrilled to hear that our road assistance service was helpful for you! Your safety and satisfaction are our top priorities. If you ever need anything else, just let us know. Safe travels!

June 02, 2025

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Great customer service, service done in a timely manner and great work was done with my vehicle More

by mattyo22
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Anaya , Marissa Ruiz, Art Ortega

Jun 05, 2025

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience with our team. Providing timely and high-quality service is our priority. We appreciate your feedback and look forward to serving you again!

May 29, 2025

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I scheduled service at 7am. I asked for my car to not be returned to me late. I got it back after 6:30pm. The people I talked to over promised and under delivered. Anthony was r More

by JGALINDO01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ramon Mendoza

May 29, 2025

Dealership Rating
Employee Rating

2 months and electrical still not working properly and 4k didn't work with me on the trade in More

by julortega1900
Service Price Transparency
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Recommend Dealer
No

May 20, 2025

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The people in the shop do great work. I would give them a 5-star rating. Kudos to Toni, Joey and Carlos in the service department. The reason for the one-star rating is because of the ser More

by bqafterhours15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Anaya

May 21, 2025

Reliable Nissan responded

We understand your concern regarding the issues you encountered after being told your vehicle was ready. Being told different things multiple times and having to escalate to the dealership manager just to get a resolution is certainly not the kind of follow-up anyone expects, especially when you're relying on clear communication and efficient service. We value your loyalty and the fact that you’ve had good experiences with us in the past. If you're willing, we'd appreciate the chance to follow up with you personally. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can better understand what happened and ensure your concerns are addressed.

May 10, 2025

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Employee Rating

Very friendly and quick service. You make me love my car again. Thank you. Jeanine More

by JNINE.HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Barrera

May 16, 2025

Reliable Nissan responded

Thank you, Jeanine! We're thrilled to hear that you had such a positive experience with our service. Loving your car again is what we aim for! We appreciate your support and look forward to serving you again soon.

May 09, 2025

Dealership Rating
Employee Rating

Ramon is very approachable. He help me a lot and explain to me what my car needs. More

by Chertaurus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2025

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon provided you with the support you needed. Our team is always here to ensure you have a great experience. Drive safe!

May 03, 2025

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Employee Rating

Ramon tries his best to address the issues presented and make good on promises given. More

by lisamata100309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ramon Mendoza , Toni

May 05, 2025

Reliable Nissan responded

We're glad to hear that Ramon was able to assist you with your concerns in such a respectful and professional manner. He truly strives to understand and address any issues, and it's great to know his efforts made a positive impact. If there's anything else you'd like to discuss or if you have any further questions, please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

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