"TWO NEW CARS!!!"
We had an awesome experience with Isa and his fellow employees. We went to the dealership just to get an oil change and ended up trading that car and our truck for two new ones. Hall Ford Newport News did an awesome job with getting us in some new vehicles with no miles and less equity.... We could not be happier!!! WE will return in several years for new ones again...
"the best ford dealership on the peninsula."
my dad bought a ford f-150 back in the nineties. then my brother bought his f-150, followed by my dad. unfortnatally my dad passed, but the dealership bought the truck back. i have had been waiting for the return of the ford ranger and evan cannon was super in his customer service in getting me the book on the new Ranger's. this is a first class run dealership. when my dad decided he wanted a new truck, we went up to Williamsburg Ford to test drive a f-150. he wasn't treated very nice, and the salesman said some negative things to me while my dad was test driving a truck. my brother went up to there dealership and told them, we'd never buy anything from them.
Other Employees Tagged:
Daniel Carl Nance,
"Very helpful and fun to work with!"
Evan and Chris were my salesmen and both were so helpful and friendly! We shared a few laughs, but both put forth a great effort to make sure we found exactly what I was looking for! Great guys - helpful, fun and professional! #lovingmynewescape
"Very professional and easy to work with to get the new car."
It was a pleasure to have Evan, Ken, and Manny all work with my wife and me to get us the car we wanted at the price we were very pleased with.
- Terri S.
Thanks so much Mr. Patel, for trying to make the completion of the required sale and financial documentation on my new Edge as easy and simplified as possible. Your patience was much appreciated.
Thanks, Terri S.
Other Employees Tagged:
Jared J Stark
, Whitney Robinson - Sales Consultant
"Quick, hassle free transaction "
Did two test drives and wasn't pressured. Hassle free process and very happy with the service and price. All three sales reps were accommodating and respectful.
"New Raptor Purchase"
Hall Ford of Newport News, VA is an awesome dealership. The sales rep Evan helped me out with getting me the best deal he could. They even gave me a great deal on my trade in. I would definitely recommend Hall Ford to anybody looking to buy a new vehicle.
"Great Truck, but mislead"
On November 2, 2018, I purchased a 2017 Ford Explorer xlt. Although I love my new truck, promises were made that weren't fulfilled. I was promised that my first payment would be set 45 days from the day of purchase, but that wasn't the case . Now all they can promise me is a 10 day grace period. Not feeling so good about this purchase anymore...found myself in a pickle, especially now that my "hearty" car payment is due the same time as my mortgage.
"Greatest Experience of my life"
Chris was absolutely phenomenal throughout the process and was very patient knowing it was my first car purchase. Gordon and Joe did everything they could to make sure payments fit my needs!. Manny and Cam with finance did a fantastic job finding me very affordable coverages to fully protect my new vehicle! Wouldn’t trade this experience for anything! I wouldn’t have been able to find such a great vehicle without the help of Henry and his knowledge of the industry!
"Amazing Sales Rep; Jury out on Service Dept"
Jared ensured my needs and desires for a Certified Preowned Lincoln were net and exceeded! Always made time for follow up questions I had after the sale. Service department was helpful at first recall issue. Called to schedule service last week starting Monday stopped Thursday. No call back received from ANYONE even after 2 direct messages left.