Manuel Gomez
Manuel Gomez at Westside Lexus

Manuel Gomez

Financial Services Manager

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.6
225 Reviews
4.6

225 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

225 Reviews of Manuel Gomez

May 14, 2025

Dealership Rating
Employee Rating

I had a great experience purchasing my new 2025 GX 550 at Westside Lexus, thanks to the outstanding service from Merrell, my salesperson, and Manny in financing. Merrell was patient and attentive. Manny made More

by JackieMel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrell Middleton

May 15, 2025

Westside Lexus responded

Jackie, we're delighted to hear that Merrell and Manny provided you with such an outstanding experience at Westside Lexus! Thank you for recommending us; we hope you're enjoying your new 2025 Lexus GX 550!

April 24, 2025

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Employee Rating

john kept us informed about the timing of our 2025 lexus. and any changes of arrival date. More

by BNRMJPP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 25, 2025

Westside Lexus responded

We really appreciate you taking the time to leave John and Westside Lexus this awesome review, thank you!

April 24, 2025

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Employee Rating

Large facility, easy to find departments, helpful people, large comfortable lounge area. Would recommend to others. Would buy from them again. This was my first Lexus purchase. More

by texmorales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 06, 2025

Westside Lexus responded

Thank you for sharing your experience with us! We're delighted to hear that our Westside Lexus facility and team made a positive impression on your first Lexus purchase. We look forward to welcoming you back in the future!

April 22, 2025

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Joey was great, super patient and a joy to work with. Although I waited 7 months for my Lexus (no fault of Westside Lexus); the actual purchasing process was efficient and very easy. I LOVE my Vehicle! More

by jamiebarnett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Broussard

Apr 22, 2025

Westside Lexus responded

Jamie, we're delighted to hear that Joey made your experience enjoyable and seamless at Westside Lexus. Thank you for your patience during the wait, and we hope you're loving every moment with your new Lexus!

April 07, 2025

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Professional staff with no pressure service. The time it took to buy vehicle was the shortest and least painful experience. More

by JenMCobb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jim Fikaris

Apr 08, 2025

Westside Lexus responded

Jen, we're delighted to hear that your experience at Westside Lexus was smooth and pressure-free. Thank you for choosing us!

April 04, 2025

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Employee Rating

Alex was a pleasure to work with. The whole process was stress free with no pressure to buy took his time to make sure we picked the exact car we wanted. Finance manager was another More

by mclee45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Alex Owens

Apr 04, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus. We're glad to hear that Alex made the car selection process enjoyable and stress-free, but we're sorry about the pressure you felt from our finance team regarding add-ons. Your feedback is valuable, and we'll address this internally to ensure a better experience in the future. We appreciate your business!

March 27, 2025

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Employee Rating

Good salesperson and good help with general information from everybody.liked the cold drinks and good selection of cars. More

by devlinalsup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Wasaff

Mar 27, 2025

Westside Lexus responded

We're delighted to hear you enjoyed the service and amenities at Westside Lexus! It's great that our team could assist with all your needs, and we're glad you appreciated the selection of cars. Thanks for choosing us!

March 25, 2025

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Employee Rating

Disappointed in dealership. Return customer apparently unimportant. Trade in ridiculous, so I accepted disposition of the vehicle, but expected a no charge for the tint (which More

by VRKUHN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joey Broussard

Mar 26, 2025

Westside Lexus responded

It's disappointing to hear about your recent experience with us. We strive to value all our customers, especially return ones, and it seems we fell short in this instance. I would like the opportunity to discuss your concerns further and see how we can make things right for you. Please feel free to reach out at your convenience. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

March 22, 2025

Dealership Rating
Employee Rating

We ordered our TX 3 months in advance. Edwar was very nice and responsive to our check ins and the staff are nice, as expected. The financing with Miguel was also a good experience. More

by chrisrasberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edwar Guerrero

Mar 24, 2025

Westside Lexus responded

Thank you for sharing your experience with us at Westside Lexus! We're glad to hear that Edwar and Miguel provided attentive service throughout the process. Enjoy your new TX, and we appreciate your patience during the wait!

March 20, 2025

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Employee Rating

Lauren G. was patient and knowledgeable with the two models of vehicles I was interested in buying. The only negative experience was with the finance person. More

by AValle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lauren Goldman

Mar 20, 2025

Westside Lexus responded

Thank you for sharing your experience with us. We're glad to hear that Lauren provided excellent service, but we're sorry to learn about the negative encounter with our finance team. We appreciate your feedback and would like to address any concerns you may have had during this process—please feel free to reach out at your convenience. Thank you, Christian Davidson - Lead Financial Services Manager - (281) 558-3030

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