Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 18

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

Write a Review

268 Reviews of Marc Bales

October 27, 2021

Dealership Rating
Employee Rating

Marc was very professional. He is not a high pressure salesperson so it was a very pleasant experience. More

by Deborah
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, Jackson Antinore , Leigh Ann Morgan

Nov 05, 2021

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Marc know about your review.

October 24, 2021

Dealership Rating
Employee Rating

I knew exactly what I thought I wanted as I walked into the dealership. Marc still took plenty of time to make sure I knew about all the features on my chosen model and demonstrated how each worked-explain More

by HenryTeresa Franklin
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Aaron (technology guru!)

Nov 05, 2021

Lexus of Chattanooga responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family, and we’re happy to hear that you agree! On behalf of your friends here at Lexus of Chattanooga, enjoy the new ride!

October 22, 2021

Dealership Rating
Employee Rating

First luxury vehicle ever & from Marc, the salesman, to Jackson the tech guy, including the finance manager — all were great … very good experience More

by Cheryl.smith54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , Leigh Ann Morgan

Nov 05, 2021

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others. We will be sure to let Marc and Jackson know about this lovely review.

October 17, 2021

Dealership Rating
Employee Rating

Marc Bales was such a pleasure to work with, as was Leigh Ann in finance. Both took the time to answer all of my questions and make sure I was comfortable with all aspects of my purchase. I am excited for th More

by julie.carlton
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Ann Morgan

Nov 05, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc and Leigh Ann. They both are valuable team members that go above and beyond to meet our client’s needs, and we are so pleased that was your experience. Thank you very much for your feedback!

Nov 05, 2021

julie.carlton responded

You are very welcome!

October 15, 2021

Dealership Rating
Employee Rating

Billy was a outstanding salesman to work with. He went above and beyond any service I’ve received at any other dealership. Thanks to him and the awesome staff at Lexus of Chattanooga. More

by Michael.Stamps
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson, Robbie Bales , Billy Ingram, Leigh Ann Morgan

Nov 05, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Billy. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

October 06, 2021

Dealership Rating
Employee Rating

Marc made it an exceptional experience! It was such a fast, seamless process and I couldn’t be any happier! Thank you SO much, Marc :) More

by Allie M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us...

October 03, 2021

Dealership Rating
Employee Rating

This was my first big girl purchase ever!! Shoutout to Marc and the financial team for such a smooth and easy process!! I really appreciate you all! More

by Torrey.holder
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Leigh Ann Morgan

Oct 03, 2021

Torrey.holder responded

Thank you!!

September 29, 2021

Dealership Rating
Employee Rating

The dealer had a very fair price on a certified pre owned vehicle and were great to deal with. Marc Bales was exceptionally pleasant to work with, and I could not recommend him more strongly. He was extremel More

by Clh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

September 24, 2021

Dealership Rating
Employee Rating

This is our second purchase with Lexus of Chattanooga and Marc. He is phenomenal to work with and makes the purchase experience pleasant and efficient. Pressure free, respectful throughout the experience! Th More

by Chad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

September 20, 2021

Dealership Rating
Employee Rating

Marc was great! I highly recommend Lexus of Chattanooga! Very smooth and enjoyable buying experience. More

by carlsonmills
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Taylor Gibson, Leigh Ann Morgan

Nov 05, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

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