Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 17

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

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268 Reviews of Marc Bales

January 21, 2022

Dealership Rating
Employee Rating

Marc Bales was a pleasure to work with. He made the purchasing process so easy and fun. You can’t beat the customer service at Lexus of Chattanooga.. The entire staff was so knowledgeable and helpful More

by Brooksbankpaula
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales , Leigh Ann Morgan

Jan 21, 2022

Brooksbankpaula responded

Thank you for everything ! Marc Bales and the entire team made the car buying process easy and fun. I love my Lexus ! Y’all have a great team at the Chattanooga location .

January 10, 2022

Dealership Rating
Employee Rating

Marc is patient and very personable! He took great care of me with my first Lexus purchase! Would recommend him to anyone looking to a buy a Lexus preowned or new! More

by T. Gibson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Wilson

Feb 02, 2022

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. ...

January 10, 2022

Dealership Rating
Employee Rating

Marc was great. I walked in near closing time on Saturday and decided to buy a car. He got me out of there in no time. One of the easiest car purchases I’ve ever made. More

by New Tacoma Owner
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner

Feb 02, 2022

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. ...

January 10, 2022

Dealership Rating
Employee Rating

Marc was very easy to deal with and honest. Very low pressure which was great. More

by Cutcher3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Emerson , Dale Wilson

Feb 02, 2022

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. ...

December 31, 2021

Dealership Rating
Employee Rating

Great experience - Marc was very attentive to my Great experience - Marc was very attentive to my requests and worked diligently to get us the car we wanted in difficult times. It was a true Decem More

by tjv21
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dale Wilson

Jan 06, 2022

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star review.

December 30, 2021

Dealership Rating
Employee Rating

Marc is by far the best car salesman EVER. There is never any pressure from him and he will always be 100% honest with you as a buyer. Proud to say I’ve traded in 2 cars with him and purchased 2 cars from hi More

by Wharveyrealtor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2022

Lexus of Chattanooga responded

Thank you so much for taking the time to leave us a 5-star review.

November 22, 2021

Dealership Rating
Employee Rating

Is there a more superlative word than superb? If so, that is my description of this dealership. Marc Bales made purchasing a pleasure. I gladly drive 100 miles to get my car serviced. I think the tech suppor More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Marc. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

November 10, 2021

Dealership Rating
Employee Rating

Lexus of Chattanooga is MY TRUSTED FRIEND dealership. They listen and deliver on all promises. More

by LOVE my LEXUS
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2021

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

November 01, 2021

Dealership Rating
Employee Rating

Chattanooga Lexus—Supreme customer service coupled with outstanding service advisors has lead me to purchase my 3rd Lexus! More

by mdb63
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Kennedy , Leigh Ann Morgan, Jackson Antinore--Excellent Tech Service!!!

Nov 05, 2021

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc and Ryan know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

October 29, 2021

Dealership Rating
Employee Rating

Quick and easy experience! Mark and the team were great to work with. Would go back! More

by Katieelizabeth5313
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Will Pitt, Dale Wilson

Nov 05, 2021

Lexus of Chattanooga responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We will be sure to let Marc know about your review.

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