Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 20

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
268 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 6 mos

Industry Experience

27 yrs, 6 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

268 Reviews

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268 Reviews of Marc Bales

July 19, 2021

Dealership Rating
Employee Rating

Kudos to Aaron, Leigh Ann and the rest of the people that we had brief contact with. We had a great experience. Alas,no beer………. More

by Ernozz
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty

July 18, 2021

Dealership Rating
Employee Rating

Marc Bales has been the best car salesman we have ever met. We came in to replace our 2013 ES with a new one. After looking at several models with Marc we decided on a RX. He helped us find the RX we wan More

by Martha
Recommend Dealer
Yes

Other Employees Tagged: Dale Wilson

July 16, 2021

Dealership Rating
Employee Rating

Marc was so helpful. We told him what we were looking for and he found it for us. We are so excited to have our new Lexus! More

by Tammie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 30, 2021

Dealership Rating
Employee Rating

Marc is amazing! He made everything so simple, listened to me, and did everything perfect to help me seal the deal I sought! Thank you! More

by DocNoel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2021

Lexus of Chattanooga responded

Thank you for taking the time to share your review. Marc is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Please come back and see us again soon!

June 20, 2021

Dealership Rating
Employee Rating

Very clean and beautiful dealership! Everyone was very friendly and helpful. I worked with Ralph Paty to order my new Lexus RX 350. He kept me informed weekly about the time of arrival of my new car and w More

by SSCaplenor
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Paty, Aaron Schreiner , Leigh Ann Morgan

Jun 21, 2021

SSCaplenor responded

Thanks for all the help in getting my new Lexus RX 350!

June 06, 2021

Dealership Rating
Employee Rating

My purchasing experience with Marc was seamless. Marc is very genuine, and I left there knowing that I received the best deal and that he cared. Lexus of Chattanoga has a forever client, I will definitely More

by rashelton125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future. We will be sure to let Marc know about your kind words.

May 30, 2021

Dealership Rating
Employee Rating

Just purchased our new LX570 from Marc Bales at Chattanooga Lexus. From start to finish the best buying experience we have ever had! Thanks again! More

by JAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 30, 2021

JAN responded

Best buying experience ever. Marc was great, very knowledgeable and no pressure! Will be happy to recommend him to any one we know looking for a car! Thanks

May 11, 2021

Dealership Rating
Employee Rating

Service was outstanding.Marc was very helpful...He went above and beyond to make us feel comfortable.. Dealing with Marc And Lexus of Chattanooga was a pleasure. More

by arnoldwilliams1968
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Marc. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

May 10, 2021

Dealership Rating
Employee Rating

Smooth and easy process. Very professional group, knowledgeable and courteous. Marc is a super nice guy, no pressure salesman. I highly recommend the dealership and the Lexus product! More

by M.gregg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Leigh Ann Morgan

Jun 10, 2021

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc and the Lexus team. We will be sharing your feedback with our team. Enjoy your new Lexus, and please revisit us soon!

May 06, 2021

Dealership Rating
Employee Rating

Best car-buying experience EVER! I highly recommend Lexus of Chattanooga. I would not hesitate to buy from Marc again. Easy process and AWESOME customer service. More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson delivered my car. He was amazing!

Jun 11, 2021

Lexus of Chattanooga responded

Marc always goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Welcome to the Lexus family and we sincerely hope you enjoy every mile in your new Lexus!

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