"Purchased new vehicle from this dealer. Everyone I came..."
Purchased new vehicle from this dealer. Everyone I came in contact with including Ralph, Ed, Robert, Jackson and Aaron were cordial, extremely efficient and helpful in every way. I drove 330 miles to purchase my vehicle there and would do it again.
"We just picked up our fourth Lexus and are very excited..."
- Dr. O
We just picked up our fourth Lexus and are very excited about our first hybrid. So far, everything is great, and we are well pleased with our choice. Ralph Paty was terrific in getting us a great deal and was very professional and amazing. We can't thank him enough. Also, Aaron was wonderful in explaining all the new features. Thanks, also, to the rest of the staff that made our experience easy and pleasant. We look forward to many more years of driving a Lexus!!
"Fantastic experience!! Everyone at this dealership was..."
- Charlie Howell
Fantastic experience!! Everyone at this dealership was professional, knowledgeable, friendly and courteous. But, the best of the best was Ralph Paty, the glue that holds the dealership together....25 years plus experience and it showed. It was perfection from day one. Thanks Lexus of Chattanooga and Ralph for your pampering and assistance throughout the buying process!! It was a pleasure!!!!
Other Employees Tagged:
, LeAnne was a tremendous help as well!
"Service is A-1. Nathan is outstanding in service dept...."
Service is A-1. Nathan is outstanding in service dept. In sales dept. there is a really good guy. His name is Ralph Paty. He was the original salesman who helped me when I traded in my old Lexus and got a RX 350 SUV. It is a sweet car. But Mr. Paty has been outstanding. He was kind, knowledgeable, and professional. Since the original transaction on April 13, 2020 he has been very helpful with several matters and always handled things with a smile and a kind word. I would recommend him to any potential customer who wants a good car and a good experience.
"There are not enough words to tell you what a wonderful..."
There are not enough words to tell you what a wonderful experience my husband and I had while working with Mr Ralph Paty. His professionalism, patience while we made our decisions and love for the Lexus product were evident throughout the entire process. He kept us updated at all times about the car. I also want to compliment Marc (our finance guy) and Aaron (our tech support) for all their help as well.
"Sometimes a perfect rating is not good enough. My..."
- David R
Sometimes a perfect rating is not good enough. My experience with Lexus of Chattanooga was one of those times.
The service, sales, and technology support staff have consistently EXCEEDED expectations. My special thanks to Marc Bales in Sales, Nathan Howard in the Service Department, and Aaron Schreiner who is a VERY patient Technology Specialist.
The 100 mile drive from Marietta to Chattanooga was more than worth it for the friendly, helpful service
Other Employees Tagged:
, Nathan Howard (Service Advisor)
"Lexus of Chattanooga is an excellent place to trade cars...."
Lexus of Chattanooga is an excellent place to trade cars. There is no pressure to trade. Facts are presented, questions are answered, and concerns are addressed. This is the most satisfying experience we've ever had when trading cars.
Other Employees Tagged:
, Aaron. He patiently went through the car's features, and explained the purpose and operation of each one.
"Greatest Car buying Experience ever!"
- Excited forever
My husband and I are still sharing our experience with family, friends and coworkers about the great customer service we received. We have purchased our Lexus vehicles in past from Atlanta dealers without ever considering shopping outside of our hometown of Atlanta. We made one call requesting info and a competitive price from Lexus of Chattanooga. And after speaking with what we consider to be the most professional and polite salesman we had encountered in 5 attempts to other dealerships. We loaded up and headed to Chattanooga to purchase our wonderful new Lexus. Fred Fortson was not only extremely professional and knowledgeable. He was dressed and pressed like he truly respected himself and his clients. Thank you Fred and Lexus of Chattanooga for making our purchase the most enjoyable one in over 30 years. See you in 3 years.
"Mr. Paty was a very professional and understood my..."
Mr. Paty was a very professional and understood my timeline. Paperwork was ready and correct. Aaron presented the car verbal tutorial perfectly. Everything went smoothly.
"Truly an amazing experience. Hands down we received the..."
- Terrence Montgomery
Truly an amazing experience. Hands down we received the best service with a unbeatable price on our first New Lexus. Thank you Fred for everything!