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Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 21

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
270 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 10 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

270 Reviews

Write a Review

270 Reviews of Marc Bales

May 10, 2021

Dealership Rating
Employee Rating

Smooth and easy process. Very professional group, knowledgeable and courteous. Marc is a super nice guy, no pressure salesman. I highly recommend the dealership and the Lexus product! More

by M.gregg
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Leigh Ann Morgan

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Jun 10, 2021

Lexus of Chattanooga responded

On behalf of us at Lexus of Chattanooga, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Marc and the Lexus team. We will be sharing your feedback with our team. Enjoy your new Lexus, and please revisit us soon!

May 06, 2021

Dealership Rating
Employee Rating

Best car-buying experience EVER! I highly recommend Lexus of Chattanooga. I would not hesitate to buy from Marc again. Easy process and AWESOME customer service. More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson delivered my car. He was amazing!

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Jun 11, 2021

Lexus of Chattanooga responded

Marc always goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. Welcome to the Lexus family and we sincerely hope you enjoy every mile in your new Lexus!

May 06, 2021

Dealership Rating
Employee Rating

Marc was absolutely the best car salesman I have ever used. I don’t think I will ever purchase from anyone else. I wish I could give 100 stars! More

by Jessesnewbeemer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Print
Jun 11, 2021

Lexus of Chattanooga responded

We’re glad that Marc was able to address your purchasing needs and to place you in a new Lexus that met your specifications. We appreciate you choosing Lexus of Chattanooga as we recognize that you had many different dealers to choose from. Please come back and visit us again soon!

March 29, 2021

Dealership Rating
Employee Rating

Mark was very courteous and helpful in making my experience wonderful. Definitely would recommend him to all my friends & family. Thank you so very much! More

by Christydodson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Apr 07, 2021

Lexus of Chattanooga responded

It’s great to hear that your visit with Marc earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

March 18, 2021

Dealership Rating
Employee Rating

This was the best experience buying a vehicle I ever had This was the best experience buying a vehicle I ever had period! Marc is a stand up guy and will definitely get plenty of references from us! Me and More

by Stanton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Antinore , The financial lady was great as well she made is so easy to understand and was just a pleasure to be around.

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Apr 07, 2021

Lexus of Chattanooga responded

Marc is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

March 16, 2021

Dealership Rating
Employee Rating

Overall extremely satisfied with the condition of the car and the service Marc provided. The car was a surprise for our daughter and he made it special for her. Even let us borrow a huge bow. Thank you so m More

by DrewCar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 17, 2021

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga and Marc. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be special!

March 16, 2021

Dealership Rating
Employee Rating

Excellent experience. Second time to purchase from Lexus of Chattanooga. Second time was the best. Mark Bales and other staff were great. Great Job pleased my husband 100%. More

by Lynnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, Jackson Antinore

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Mar 17, 2021

Lexus of Chattanooga responded

Marc always does a great job with his customers and provides a great experience. Thank you for the 5-star review.

Mar 17, 2021

Lynnh responded

Thank you! Enjoying my new car!

March 11, 2021

Dealership Rating
Employee Rating

Fred was absolutely wonderful to work with. He made everything go quick and easy. He was never pushy but listened to what I wanted and helped me find it. More

by jusmith22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Ed Emerson , Austin Burton

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Mar 17, 2021

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. We are lucky to have him on the Lexus team.

March 10, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and answered all of my questions! I highly recommend them! I appreciate people who are willing to talk straightforward and clearly! More

by AshleyH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson , LeighAnn

Print
Mar 17, 2021

Lexus of Chattanooga responded

Thank you so much for sharing your experience with Lexus of Chattanooga. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

March 04, 2021

Dealership Rating
Employee Rating

Marc was the best!! We drive all the way from Florida to get our vehicle and he made our entire buying and trade in process a breeze! HIGHLY recommended! More

by Whitney P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Print
Mar 17, 2021

Lexus of Chattanooga responded

Thanks for making the trip from Florida for your purchase of your new Lexus GX 460! Marc will be here next time you need another vehicle, so make sure to come to see him on your next vehicle! We appreciate your business, thank you again!

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