Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 10

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

December 22, 2021

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Once I met Chris Malone, The sales representative who helped me purchase my Subaru everything went very smooth he told me it would take two months and I received my new car within two months and explain More

by EAGLESCOUTS45
Customer Service
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Recommend Dealer
Yes

Other Employees Tagged: Chris Malone

Dec 23, 2021

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your business and are happy to hear that Chris went above and beyond to assist with your purchase and get you into your new vehicle. Congratulations, and we hope to see you back again at Bay Ridge Subaru!

December 22, 2021

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I brought our 2017 Subaru Outback in for it's 6 month I brought our 2017 Subaru Outback in for it's 6 month service check up. The maintenance was done quickly and without any problems. There is no need More

by PMEMGMCM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 23, 2021

Bay Ridge Subaru responded

Thank you for the great review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark and Patricia. Drive safely in your 2017 Subaru Outback, and we hope to see you back again at Bay Ridge Subaru!

December 22, 2021

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Thank you very much for all the services provided to my car. You also helped me check other parts of the car. I hope to introduce myself or friends to buy a car here next time More

by ye
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Dec 23, 2021

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 21, 2021

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They were efficient and extremely helpful. I arrived early and they were willing to accomodate me. More

by bethcirone
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Dec 21, 2021

Bay Ridge Subaru responded

Your feedback means a lot that we're thrilled to see you had a great experience with the Bay Ridge Subaru team. Thank you and have a wonderful day!

December 20, 2021

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Good service I travel from Staten Island appointments on time happy with the service received Great friendly customer service will recommend This facility to other Subaru owners More

by btalamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 20, 2021

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru and for recommending our work to others! It was our pleasure to assist you and we look forward to your next visit. Have a great day!

December 19, 2021

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I frequent bay ridge service dept with all my service needs , Mark always treats me and others extremely well he is pleasant , professional , respectful, courteous and caring More

by LEONEISNER
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Recommend Dealer
Yes
Dec 20, 2021

Bay Ridge Subaru responded

Hearing that your experience with Mark was professional, pleasant, and respectful, lets us know that we're making all the right moves when it comes to great service. Thank you for giving Mark such a great shoutout and we hope to see you at Bay Ridge Subaru again next time!

December 17, 2021

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I don’t do essay questions, especially ones with arithmetic literary requirements and a Wordometer. More

by EDWARDCRES
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Dec 22, 2021

Bay Ridge Subaru responded

Hi Edward - We apologize if our prompt for a review inconvenienced you. Feedback is a crucial part of making our guest experience a success, which is why we encourage our guests to share about their time with us. We appreciate your business and hope next time you require service, you'll reach out to Bay Ridge Subaru once more!

December 17, 2021

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Bay subrau have been my favorite car dealer for over fifteen years I found the employee to be very nice and courteous, I got my subrau at a very good rate, the service department is great ,the service o More

by DHSMITH679@gmail.com
Recommend Dealer
Yes
Dec 17, 2021

Bay Ridge Subaru responded

This review warmed our hearts! We have thoroughly enjoyed being your automotive provider for all these years and making sure your all your service needs are met. It means more than you know that you continue to refer friends to us because you're so confident in our level of care. We look forward to serving our community for many years to come at Bay Ridge Subaru, and we wish you a very safe and happy new year as well!

December 17, 2021

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Very professional service from start to finish. Greeted when we arrived .Took one minute to drop off the car took one minute to pick up the car and all the work with professionally done thank you Bayridge More

by BREEZYPOINT230
Recommend Dealer
Yes
Dec 17, 2021

Bay Ridge Subaru responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful service experience working with the Bay Ridge Subaru team. Drive safely, and we hope to see you back again down the road!

December 13, 2021

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Very speedy and attentive service from all of the staff members. Comfortable waiting area. I liked the animal videos More

by RBBOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 13, 2021

Bay Ridge Subaru responded

It is gratifying to read your positive feedback! Thank you for taking your business to Bay Ridge Subaru, we hope to have the opportunity to work with you again down the road.

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