Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 18

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

September 27, 2021

Dealership Rating
Employee Rating

We trust this service center and we trust Subaru cars! When we are ready to get a new car it wiil be at your center. More

by MICHAELLAPIDUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 28, 2021

Bay Ridge Subaru responded

Hi, MICHAELLAPIDUS! Thank you for the stellar rating. We're happy to hear that your positive experience earned us your loyalty and trust. We hope to see you soon! Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

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Employee Rating

It’s been always good to be back in subaru to have my car service. More

by NELSENALISTADO82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , ERNIE

Sep 28, 2021

Bay Ridge Subaru responded

Hi, NELSENALISTADO82! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 27, 2021

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Employee Rating

They switched out my transmission without my consent. Horrible crooks who ruined my car. Pretended their phones didn’t work and that’s why I couldn’t get a hold of them, because cell phones and email don More

by allalapush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel, Andrea

Oct 07, 2021

Bay Ridge Subaru responded

allalapush, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 24, 2021

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Employee Rating

Raymond, was a great person to deal with ,answering all my questions, went beyond to help me … More

by SALVATORETANZI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 27, 2021

Bay Ridge Subaru responded

Hi, SALVATORETANZI! Thank you for the stellar rating. We're happy to hear that working with Raymond elevated your experience with us. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 23, 2021

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Employee Rating

During my last visit service rep told me i needed a front lightbulb…it was out…took it to my mexhanic, who tighten the bulb and it worked fine..yesterday took the car for service, rep tells me light bulb is More

by RBD2040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Oct 07, 2021

Bay Ridge Subaru responded

RBD2040, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

September 22, 2021

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Employee Rating

I love coming to Bay Ridge Subaru Express Service for my regular oil change and checkups. They are simply wonderful. More

by Kat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2021

Bay Ridge Subaru responded

Hi, Kat! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 22, 2021

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Employee Rating

appointment was a breeze. Friendly, courteous, prompt appointment was a breeze. Friendly, courteous, prompt service. Ernest, Marc, Patricia are always helpful & pleasant. The coffee & snacks are gre More

by AMH20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2021

Bay Ridge Subaru responded

Hi, AMH20! Thank you for the 5-star review. We're delighted to hear that working with Ernest, Marc, and Patricia elevated your experience with us. We look forward to working with you in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 21, 2021

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Employee Rating

Excellent!!! Fast, efficient, precise, professional, pleasure to deal with !!!! Will definitely come back!!! Would recommend without reservation More

by vdronsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 22, 2021

Bay Ridge Subaru responded

Hi, vdronsky! Thank you for the stellar review. We're happy to hear that your positive experience earned us your loyalty, trust, and recommendation. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

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Employee Rating

Bay Ridge Subaru service was fast, professional and attentive. I couldn’t ask for better service for my car. More

by kyle.terboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 20, 2021

Bay Ridge Subaru responded

Hi, kyle.terboss! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 20, 2021

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Awesome place! Thorough. Trustworthy. Attentive. Organized. My car is serviced well. Also fast to get an appointment. More

by ANDREARYDER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Sabina Triunfel

Sep 20, 2021

Bay Ridge Subaru responded

Hi, ANDREARYDER! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

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