Horrible. Our car is part of a class action suit because
of a terrible electrical system that keeps draining our battery and leaving us stranded. It has happened numerous times, Bay Ridge is no help in deal
of a terrible electrical system that keeps draining our battery and leaving us stranded. It has happened numerous times, Bay Ridge is no help in dealing with Subaru for America. They keep give us the run around. AVOID.
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by EMLASTIQUE
Verified Customer
Verified Customer
Sep 29, 2021 -
Bay Ridge Subaru responded
EMLASTIQUE, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer
Great service! Ernest was very helpful.I highly recommend
Bay Ridge Subaru and would definitely go back.
Bay Ridge Subaru and would definitely go back.
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by acarbonaro09
Verified Customer
Verified Customer
Other Employees Tagged:
Ernest
Sep 20, 2021 -
Bay Ridge Subaru responded
Hi, acarbonaro09! Thank you for the stellar review. We're happy to hear that working with Ernest earned us your recommendation. We hope to work with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer
good service nice people - that's all I have to say
stop this 15 word minimum stuff
stop this 15 word minimum stuff
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by KATHLEEN.CUOMO
Verified Customer
Verified Customer
Sep 17, 2021 -
Bay Ridge Subaru responded
Hi, KATHLEEN.CUOMO! Thank you for the 5-star review. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer
Friendly staff, great service, fast. Waiting room is
clean & comfortable. Results of inspection were explained.
clean & comfortable. Results of inspection were explained.
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by MILDREDBUC
Verified Customer
Verified Customer
Sep 17, 2021 -
Bay Ridge Subaru responded
Hi, Mildredbuc! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer
I going replace front pad my sybaru impeza 2016 but no
parts again.i waiting 3 week after my visit.
parts again.i waiting 3 week after my visit.
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by BORISKRUG21
Verified Customer
Verified Customer
Sep 24, 2021 -
Bay Ridge Subaru responded
BORISKRUG21, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer
Always a pleasant experience to have my vehicle serviced
at bay ridge Subaru. Great friendly staff
at bay ridge Subaru. Great friendly staff
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by PFRIELLO
Verified Customer
Verified Customer
Sep 17, 2021 -
Bay Ridge Subaru responded
Hi, PFRIELLO! Thank you for the stellar rating. We're happy to hear that you left the dealership satisfied with our services. Have a great day ahead! Sincerely, Tom Ruggiero, Principal Dealer
Dropped off my vehicle for its 12 month maintenance and
could not have been happier with the speed and quality of the work. This is my 7th vehicle from this dealer
could not have been happier with the speed and quality of the work. This is my 7th vehicle from this dealer
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by EDDIET1972
Verified Customer
Verified Customer
Sep 17, 2021 -
Bay Ridge Subaru responded
Hi, EDDIET1972! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. Your loyalty and trust mean the work to us. We look forward to working with you again in the future. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer
I felt like Earnie, the service rep was trying to take
advantage of me from the moment I got there. I would not recommend going here if you're a single woman. I was talked down to a lot and treated like I
advantage of me from the moment I got there. I would not recommend going here if you're a single woman. I was talked down to a lot and treated like I didn't know what I was talking about. I love my Subaru but I'm never going back to this dealership.
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by MALKA
Verified Customer
Verified Customer
Sep 24, 2021 -
Bay Ridge Subaru responded
MALKA, we're sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and we appreciated that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Principal Dealer
I was a late, last minute addition. Was greeted and
treated well and professionally. Car was ready quickly.
treated well and professionally. Car was ready quickly.
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by honda cust no more
Verified Customer
Verified Customer
Sep 15, 2021 -
Bay Ridge Subaru responded
Hi, honda cust no more! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer
Long waiting time for emergency service 4-5 days, no
direct contact with service person responsible for service, AC work poorly in office, but people are very friendly
direct contact with service person responsible for service, AC work poorly in office, but people are very friendly
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by RAFALZIOMEK
Verified Customer
Verified Customer
Sep 13, 2021 -
Bay Ridge Subaru responded
RAFALZIOMEK, thank you for taking the time to leave us your feedback. Customer satisfaction is our #1 priority, and we’re always looking for ways to improve. Should you have any further inquiries, please do not hesitate to give us a call here at the dealership. We hope to work with you again soon. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer