Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 20

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

not yet
rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

Write a Review

Dealership Experience

11 yrs, 7 mos

Industry Experience

36 yrs, 6 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

September 11, 2021

Dealership Rating
Employee Rating

Courteous professional timely and excellent communication. They provided a quick assessment of the car plus the inspection called me with details. We agreed on the work to be done and I picked More

by MAJAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sabina Triunfel

Sep 13, 2021

Bay Ridge Subaru responded

Hi, MAJAM1! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. Please let us know if there's anything else we can help you with. Have a good day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

Dealership Rating
Employee Rating

I showed up to my appointment at the service center.They took care of the issue in a timely fashion.I'm a satisfied customer. More

by XFILECITY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Bay Ridge Subaru responded

Hi, XFILECITY! Thank you for the glowing review. We're happy to hear that you left the dealership satisfied with our services. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 10, 2021

Dealership Rating
Employee Rating

Bay Ridge Subaru was able to perform services in a timely manner so that I can often wait while my car is serviced. They are attentive and take care of the car. I come back for any dealer required services. More

by DAVIDARKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 13, 2021

Bay Ridge Subaru responded

Hi, DAVIDARKY! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope to see you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

September 09, 2021

Dealership Rating
Employee Rating

Bay Ridge Subaru was able to perform services in a timely manner. They are attentive and take care of the car. I come back for any dealer required services. More

by MISTERRAYMONDHUANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 09, 2021

Bay Ridge Subaru responded

Thank you for the high rating, MISTERRAYMONDHUANG! We're happy to hear that your positive experiences earned us your loyalty and trust. We hope to work with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 07, 2021

Dealership Rating
Employee Rating

Professional and pleasant staff. I was satisfied with my vehicle being inspected and also to fix two recalls which they did for free, of course. But would have been better if that service wasn’t needed. But More

by KERRY.BORST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2021

Bay Ridge Subaru responded

Hi, KERRY.BORST! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again soon. Have a great day! Sincerely, Tom Ruggiero, Principal Dealer

September 07, 2021

Dealership Rating
Employee Rating

Everything at the dealership was professional Everyone I spoke with was knowledgeable and courteous. The wait time was what I expected. My bill was the price I was quoted. Another problem with the car had More

by KNEWMAN1126@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 07, 2021

Bay Ridge Subaru responded

Hi, KNEWMAN1126@gmail.com! Thank you for the stellar review. We're happy to hear that you left the dealership satisfied with our services. We look forward to working with you again in the future. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 06, 2021

Dealership Rating
Employee Rating

Work was done great ,but price for that work what was done too much. All personnel was very polite and nice . I will recommend to come here and use this service . Thank you for your job ! More

by leonid.chernomaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Recolebration

Sep 07, 2021

Bay Ridge Subaru responded

Hi, leonid.chernomaz! Thank you for the stellar review. We're happy to hear that your positive experience earned us your recommendation. We hope to work with you again in the future! Sincerely, Tom Ruggiero, Principal Dealer

September 03, 2021

Dealership Rating
Employee Rating

Thank you very much bay ridge Subaru the best service advice the best service customer service the best service manager excellent mechanic jobs on time More

by ROBROD23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero, Andrea Gerace

Sep 03, 2021

Bay Ridge Subaru responded

Hi, ROBROD23! Thank you for the 5-star review. We're happy to hear that you left the dealership satisfied with our services. We hope you have a wonderful day! Sincerely, Tom Ruggiero, Principal Dealer

September 02, 2021

Dealership Rating
Employee Rating

Bay Ridge Subaru provided a great car buying experience. They were professional, helpful and transparent and they made the process easy. Gerald is a kind and attentive salesman and a truly nice guy. More

by JONmw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gerald Wactor

Sep 03, 2021

Bay Ridge Subaru responded

Hi, JONmw! Thank you for the glowing review. We're happy to hear that working with Gerald elevated your experience with us. Please let us know if there's anything else we can help you with. Take care! Sincerely, Tom Ruggiero, Principal Dealer

September 02, 2021

Dealership Rating
Employee Rating

As always Marc is courteous and friendly and knowledgeable. He always explains what needs to be done The atmosphere is clean and inviting The wait time was fine More

by SUZANNE1031
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2021

Bay Ridge Subaru responded

Thank you for the stellar rating, SUZANNE1031! We're happy to hear that working with Marc elevated your experience with us. We hope to work with you again in the future. Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

...
20
...