Marc D'Ottavio
Marc D'Ottavio at Bay Ridge Subaru

Marc D'Ottavio | Page 82

Service Advisor

Bay Ridge Subaru

1819 Cropsey Ave
Brooklyn, NY 11214

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rated
919 Reviews

A Little About Marc... I have worked in multiple areas within the auto industry. Years In The Auto Field: 25. Interests & Hobbies: Fishing. First Car Owned: Chevrolet Monte Carlo. Dream Car Garage: Jaguar XJS.

not yet
rated

919 Reviews

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Dealership Experience

11 yrs, 6 mos

Industry Experience

36 yrs, 5 mos

Languages Spoken

English English

919 Reviews of Marc D'Ottavio

November 03, 2019

Dealership Rating

Bay Ridge Subaru is great! What a great experience! I popped in with no appointment and was taken in immediately. Oil change was done in less than a half hour. Perfect! More

by ROBERT.NADEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Ruggiero

Nov 04, 2019

Bay Ridge Subaru responded

Robert, we are so glad to hear that you are enjoying our services at Bay Ridge Subaru! We are glad we were able to help you with all of your car needs, and we hope to work with you again soon. - BRS

November 01, 2019

Dealership Rating
Employee Rating

Fast and efficient Made appointment in the morning and all was done by that afternoon. Fast and efficient service. I was told it would take an hour when it only too 20 m More

by MSCHRETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patricia Schumacher , Michael Otero

Nov 01, 2019

Bay Ridge Subaru responded

Thank you for your five star review. Your feedback is greatly appreciated. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru. Safe travels. - BRS

October 31, 2019

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Employee Rating

Tire pressure check Wife brought the car in when the car indicated low tire pressure. Professional, efficient and quick is all I can say about my experience here. I would More

by HL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2019

Bay Ridge Subaru responded

Thank you for your recommendation five star rating. We are extremely grateful for our staff and the services they provide. Thank you for choosing Bay Ridge Subaru for all your vehicle needs and we hope to see you again soon. -BRS

October 31, 2019

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Employee Rating

Good service Friendly and respectful staff. Good pricing, no hassle when car purchased. Good follow up and willingness to help. Flexible with car pick up after se More

by FR Subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 01, 2019

Bay Ridge Subaru responded

Thank you for your kind review as well as your five star rating. We are so pleased that you had such a wonderful & positive experience at Bay Ridge Subaru. We appreciate you choosing us as your go-to dealership & we hope to see you again soon. -BRS

October 28, 2019

Dealership Rating
Employee Rating

3S - Spectacular Subaru service Spectacular Subaru service! I have been a loyal customer of Bay Ridge Subaru for 15 years. The service (Mark!) and the staff (Joe!) are excellent. More

by LAUREN.YOUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Roy Malinov , Joseph Teti

Oct 28, 2019

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the five star rating. We appreciate you as a valued loyal customer. Mark & Joe are a great asset to our team and we are very happy to hear they made your car buying process much easier. I'd like to thank you for choosing Bay Ridge Subaru and we congratulate you on your new vehicle. Hope you enjoy and we'll see you soon!

October 25, 2019

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Good Service This center offer a very good service to customer. If you don't know car too much like me, this is the place I would like to recommend to you. More

by SIZHUO.LI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Bay Ridge Subaru responded

So, glad to hear that you are enjoying our services at Bay Ridge Subaru. We are glad we were able to help you with all of your car needs, and thank you for your recommendation. - BRS

October 24, 2019

Dealership Rating
Employee Rating

Servicing my Legacy 2010 Mark was on point for my servicing. He gave me a very thorough overview of all the work that was done. I was happy with the service. More

by HOVEYB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 25, 2019

Bay Ridge Subaru responded

Thank you for the wonderful review as well as the 4-star rating. I am pleased to hear you found your service experience to your liking. I am glad Marc was able to help you through the process. He is an excellent staff member and an asset to our company. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. - BRS

October 21, 2019

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Employee Rating

Great experience Had a 730 drop off, was out of there by 750. Very professional service. Received a call at 12 the car was ready. When I picked it up they went over ev More

by HKLD156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2019

Bay Ridge Subaru responded

We appreciate your support and five star rating. Please come visit us again, for all of your car needs, whether is be service or sales. - BRS

October 21, 2019

Dealership Rating
Employee Rating

Helpful all the way through Marc helped me with the understanding of the repairs and the cost and coverage as well as the time it would take. Extremely happy woty everything More

by BACOLOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2019

Bay Ridge Subaru responded

Thank you for taking your time out to share some feedback with us. We are delighted that you enjoyed our services, and we are honored to serve you. Thank you for choosing Bay Ridge Subaru and we hope to work with you again soon. - BRS

October 21, 2019

Dealership Rating
Employee Rating

Always a good experience This is a no-nonsense dealership. They get you in/get you out. They recommend services without it being a hard sell. You never feel pressured. Courteo More

by ZEUSMEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Peter Marconi, Michael Otero

Oct 22, 2019

Bay Ridge Subaru responded

Zeusmen, thank you so much for the kind words and high star review. We never want to pressure our customer into something that isn't necessary. We are here to help customers with every vehicle need they have with out hassle. Thank you for your recommendation; we really appreciate it. Until next time, safe travels. - BRS

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